Customer Service Human Resources

Matt Votaw

Executive Summary

Talented information technology executive with 30 years of experience in business and technology. Implemented large software packages and developed numerous in-house solutions. Assembled Information technology teams from the ground up and restructured IT departments to improve efficiencies and reduce expenses. Managed up to 8 direct reports and teams as large as 150. Responsible for budgets as high as 40 million. Proficient in Sarbanes-Oxley, PCI and CJIS Compliance. Created IT strategy road maps, multi-year development plans, and technology steering committees at Abercrombie & Fitch, Stein Mart, Harry and David and Mattress Firm. Increased profitability and returned shareholder value at all four companies, through successful deployment of systems, policies, and procedures. Most recently have been in government as the Chief Information Officer for Galveston County and Brazoria County, Texas.

Industry Experience

Government

Retail

Consumer Goods

Health Care

Manufacturing

Logistics

Distribution

Wholesale

Ecommerce

Functional Experience

Executive Leadership

Project Management

ERP Implementations

Software Development

Network Infrastructure

PCI Compliance

Sarbanes Oxley (SOX)

Data Conversions

ITIL

Vendor Management

Data Warehousing

Business Intelligence

Mergers & Acquisitions

Due Diligence

Change Management

Outsourcing

Contract Negotiations

Strategic Planning

System Blueprinting

Reorganizations

Disaster Recovery

CJIS Compliance

Lean/Six Sigma

Network Security

Education

Central Michigan University, MS, Administration

Bowling Green State University, BS, Information Systems

Career Accomplishments

-Executive leadership

-Technology department leadership

-Strategic long range planning

-Technology master plan development

-IT Department restructuring and reorganizations

-Multi-Million dollar contract negotiations

-Established multiple IT Steering Committees

-Developed customer focused teams

-RFP/RFI development and vendor selection

-Disaster recover planning, implementation and execution

-Developed security strategy, plans, policies & procedures

-Managed security audits

-Customer service portal development

-Project Management Office (PMO) implementations

-SAP, PeopleSoft, and Oracle E-Business Implementations

-Business Intelligence/Data Warehouse Implementations

-Lean Six Sigma process improvement

-Legacy system replacements

-Multiple ERP system selection and implementations

-Public Safety System implementations (SunGard OSSI)

-Cloud based system implementations

-Courts and Justice System implementations

-Microsoft Dynamics AX selection and implementation

-Video system implementation for County/District Courts

-Virtual fax software selection and implementation

-Mobile application development and rollout

-Web/Ecommerce system development

-Public Safety mobile technology development

-Data Center virtualization and consolidations

-Data/Fiber LAN/WAN network design and build out

-Telephony system implementations (VOIP/SIP)

-Virtual desktop implementations

-Service Desk and SLA metric development

-Wi-Fi network design and build out

-Document Management system implementations

-SunGard OneSolution upgrade/implementation

-Multi-location video conference system rollout

-ITIL compliant service catalog development

-Access control system rollouts

-Service Desk software implementation

-Infrastructure systems support and upgrades

-M&A due diligence including go/no go decision

-Point of Sale system selection and rollout

-HCM and Time/Attendance system selection/rollout

-Offshore applications development

-Logistics systems selection and implementation

-Systems integrator selection

-Warehouse management system selection/rollout

-Email systems migration to hosted/cloud environment

-Hardware acquisition and installation

-Multi-location systems integration

-Data storage migration to hosted/cloud environment

Matt Votaw Page 2 of 2

Professional Experience

Galveston County / Brazoria County Texas 2013 – Present

Director and Chief Information Officer

Galveston County is the seventeenth largest county in Texas with a population of 310,000. Brazoria County is the fifteenth largest county in Texas with a population of 315,000. As CIO, responsibilities include: strategic planning, applications development, network infrastructure, systems support and global customer service. Manage a team of technology professionals responsible for systems in the areas of Criminal Justice, Law Enforcement, Public Safety, Budgeting, Accounting & Finance, Human Resources, County Government and County Health District.

MKV Enterprises, League City, TX 2012 – 2014

Business/Technology Consultant

Visionary consultant assisting organizations with developing strategic solutions to improve business processes through the use of technology. Performed senior level project management functions in the areas of: ERP Upgrades / Implementations, Project Planning, Program Management, Software Development, Infrastructure, System Upgrades, Telecommunications, Networking, and Technology Assessment.

Mattress Firm, Inc., Houston, TX 2010 – 2012

Chief Information Officer

Mattress Firm is 900 million dollar specialty retailer with 850 corporate stores, 117 franchised locations, and 32 distribution centers. Responsible for all technology decisions throughout the organization. Developed multi-year strategic technology plans and managed systems the areas of: ERP, Store Operations, Ecommerce, Merchandising, Planning, Allocation, Finance, Human Resources, Warehousing and Home Delivery. The company went public in November 2011, which provided me the equity to start my own consulting business.

Harry and David, Medford, OR 2007 – 2010

Chief Information Officer

Harry and David is a 600 million dollar vertically integrated retailer with operations in: Manufacturing, Orchards, Stores (130 locations), Ecommerce, Logistics, Catalog, Direct Marketing, Wholesale, B2B, Finance, Human Resources, Distribution, Warehousing, and Transportation. During my tenure, the economy and retail sector experienced one of the worst declines in history. Through teamwork, we scaled back our expense and capital budgets in an effort combat the difficult economic times, with no impact on our ability to support and improve technology. The company filed for bankruptcy in 2009, resulting in my departure.

Stein Mart, Inc., Jacksonville, FL 1996 – 2007

Vice President, Information Systems

Stein Mart is a 1.5 billion dollar off price department store retailer with locations nationwide. They have operations in the areas of: Stores (267 locations), Merchandising, Sourcing, Planning, Allocation, Finance, Human Resources, Distribution, and Logistics. After an 8-year career with Abercrombie & Fitch, I was recruited to Stein Mart by a former CFO. Upon my arrival, the company had extremely unstable systems and minimal information architecture. Through experience, I brought together a team of talented managers, technicians, and system architects. Together we developed and implemented state of the art applications, allowing the company to grow from 60 to 267 stores.

Abercrombie & Fitch, Columbus, OH 1988 – 1996

Director, Information Systems

Abercrombie is an upscale retailer of young men’s and women’s clothing and accessories. With locations nationwide, they have operations in the areas of: Stores, Ecommerce, Catalog, Merchandising, Sourcing, Planning, Allocation, Finance, Human Resources, Distribution, and Logistics. My employment with Abercrombie started when The Limited purchased the company from Oshmans Sporting Goods. I was brought in as the Systems Development Manager, initially responsible for the conversion of systems from the Oshmans environment. Eventually I was promoted to the Director of IT, which was the top IT position in the company. Through my leadership, we were instrumental in preparing Abercrombie’s technology for the separation from The Limited, allowing them to become a public company.

Contact this candidate