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Mechanical Engineering Customer Service

Location:
Tempe, AZ
Posted:
March 23, 2017

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Resume:

KIM NGO

Phoenix, AZ, *****

1-815-***-**** • aczgd1@r.postjobfree.com

EDUCATION:

Bachelor of Science in Mechanical Engineering Graduating in 08/2017 Arizona State University GPA 3.76 Tempe, Arizona

o Consistently worked with classmates to help my own mastery and thoroughly learned basic principles. o Courses taken: Circuits, Aircraft Propulsion, System Dynamics and Control, Applied Experimental Statistics, Mechanical Design, Rotary Wind Aerodynamics, Aircraft Stability and Dynamics. o Worked in teams, analyzed structure and power required for Trash Compressor and Mobility Stand-Up. Bachelor of Art in Asia Pacific Business Management 09/2005 to 09/2009 Ristumeikan Asia Pacific University Oita, Japan

o Studied and researched business and economics, while specializing in the Asia-Pacific area. o Analyzed data and applied it to business development projects for local businesses. o Accomplished academic research of local tourism markets and presented final thesis. EXPERIENCE:

Mechanical Engineering Intern 09/2016 to Present

Unique Machine and Tool Phoenix, AZ

o Improved machine shop skills by creating and modifying machine parts. o Experienced with technical drawings, searched solutions to assemble parts and increased quality. o Modified electrical drawings to improve the production process of machines. Combustion Engine Turbojet –Research Student 06/2016 to 08/2016 Georgia Southern University, Mechanical Engineering Department Statesboro, GA o Developed Matlab code for thermal efficiency of turbojet model SR30 with different aviation fuels o Designed and printed 3D holders for accelerometer sensors to test noise vibration. o Co-authored Small Aircraft Turbine Noise and Vibrations from Combustion of Synthetic Kerosene Fuels Research.

Airline Customer Representative 09/2010 to 09/2012 All Nippon Airways, O'Hare Airport Chicago, IL

o Enhanced multitask, and time-management skills at the fast-paced work environment. o Coordinated with different sections to ensure smooth flight operations, complied with FAA regulations. o Proposed and implemented a project to decrease staffing cost, increased customer service quality. MEMBERSHIP:

Officer of American Institute of Aeronautics and Astronautics 09/2014 to Present Professional Organization of Arizona State University Tempe, AZ o Successfully organized, lead members of AIAA, expanded network with industrial engineering leaders. o Built strong teamwork, increased number of members, explored aeronautic designs. KEY SKILLS: Soft Skills Hard Skills

o Japanese Proficient – Work Capable

o Vietnamese Proficient – Native level

o Analytical and critical thinking

o Team work- Leadership

o Adaptable, Organization and Logistics

o Self -motivation

o Problem-solving

o MATLAB

o SolidWorks

o MS Office Suite

o Autodesk Inventor

o ANSYS –Print 3D - Laser cut

o Six Sigma Greenbelt/ Blackbelt, expected 05-17

o JMP software



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