Anne T. Erickson

Cincinnati, OH ***** 513-***-****

www.linkedin.com/in/anne-erickson-PMP aczg27@r.postjobfree.com

Results-Oriented Security analyst

Achieve targets through interpersonal relationships, risk management, procedure implementation, staff training and stakeholder management

Strong security analyst with deep technical skills and project management experience. Collaborative problem solver with experience in working with technical teams and business stakeholders to successfully achieve security program implementations and superior audit results. Excellent organization and communication skills with security experience in FDA, HIPPA, and ITAR industries. Security trainer with cross-cultural and remote teams. Strong attention to risk management and security protocols.

Security Readiness Resource Management Stakeholder Management IT Project Management

Midrange Platforms & Infrastructure Team Building & Training

Professional Experience

IBM, Cincinnati, OH 2003 – 2016

Infrastructure Architect / Team Lead 2013 – 2016

Design and construct solutions for midrange platforms based on technical engagement solution. Creation of server build documents for Windows, VMware and UNIX platforms. Security Policy document owner, audit team member, and lead for Security Implementation and Project Quality Reviews Team. Responsible for assignment and oversight of peer project and security audits; development, publication and education of team processes.

TEAM LEAD

Security Policy Document Owner for the UNIX and Intel Transition Team (150 members).

Managed the implementation of the Transition Team Security Policy across all active client accounts.

Improved transition security audit outcomes to zero defects in corporate audits by standardizing security hardening and document retention processes, providing clear direction, documentation and training to the team, and conducting periodic internal audits to assure team understanding and audit readiness.

Created team transition and architecture processes for consistent customer satisfaction.

Provided employee feedback to management on each team member for yearly appraisal and employee development.

INFRASTRUCTURE ARCHITECT

Served as Architect of IBM Intel and UNIX tools and infrastructure systems into customer environment. Presented architectural solutions to the customer, facilitating an understanding of the environment.

Created all facilities management and wiring requests for new or relocated midrange servers for facilities team implementation.

Created all build documentation for the UNIX and Intel server build team implementation.

Created all firewall requests for Network/Security team implementation.

Constructed all Architectural Solution documents using standard Unified Method Framework.

Instrumental in bringing together Project Managers, Subject Matter Experts, Network, Application and Server Build teams to complete the transition project milestones on time or ahead of schedule.

Transition Project Manager / Team Lead 2008 - 2016

Managed deployment of software, infrastructure builds and / or data center relocation for new / existing clients.

Employed successful resource and stakeholder management, bringing projects in at cost or below and within project deadlines.

Performed risk management for all changes and “go-lives”, ensuring business continuity.

Managed scope creep through communication / negotiation skills and the project change request process.

Led teams that successfully deployed IBM tool set to customers' environments with no outages. Sizing of accounts included 800 to 6600 UNIX and Windows servers.

Partnered with management and appropriate teams, working through removal of roadblocks and challenges presented on each account.

Facilitated Knowledge Transfer sessions with various IBM / customer support teams, performing gap analysis to discover areas lacking knowledge transfer and preventing gaps present during handover of account.

Supported various processes, including trouble reporting, change management, outage management, 7X24 on-call, scheduling of employees, employee work flows, labor cost and gathering customer requirements and expectations.

Held status calls, ensuring management / project office was kept informed of all activities on each account.

Unix and Intel Security Analyst 2007 – 2008

Security analyst for the IBM Server Organization department supporting 6 commercial accounts. FDA subject matter expert. Document owner for all department security documentation.

IBM Server Organization department representative for several internal and external client security audits on 6 different accounts, with zero high-risk findings and very few low-risk findings. Managed 6 separate audits in a 12-month timeframe. Provided department account responses for all audit data requests.

Standardized department security documentation and implemented good document control for audit readiness.

Scheduled all security tasks to be completed by the delivery teams.

Managed monthly and quarterly security compliance checks on all supported UNIX and Intel midrange systems using a variety of security tools deployed across the various account environments.

Opened and managed all identified security risks and defects within the corporate security issues and risks system. Created and managed all the remediation plans and managed each issue to closure.

Created processes and trained delivery teams on maintaining audit readiness, allowing for rapid training of new employees and consistently excellent audit results.

Held weekly security status meetings with customers to address potential risks, negotiate change windows for security patching cycles and act as subject matter expert for the Windows and UNIX computing environment.

Active participant in the creation of commercial security polic contract documents and implementation manuals.

Worked with executive teams to identify exceptions and risks in the environment and communicate these to the customer for risk acceptance.

Windows Technical Team Lead in Support of the Hillenbrand Account 2003 – 2007

Technical management for 11 global and US Windows System Administrators in a global delivery environment.

Performed full-scope server administration, upgrades and service pack application, performance tuning and infrastructure enhancements and hardening of windows servers, ensuring 100% compliance.

Provided support for over 500 client Windows servers, including building new servers, installing and maintaining operating system and supporting management tools, customer applications and outage management.

Established, nurtured and maintained excellent end-user relations expediting incident response and boosting customer satisfaction levels.

Drove and ensured business continuity via backup procedures, restores, cluster fail-over testing, and network load balancing.

Participated in annual disaster recovery tests with 100% success in restoring critical application and data servers.

Additional Experience

HILLENBRAND INDUSTRIES, Batesville, IN

Windows Systems Engineer

Key Skills

Leadership Abilities – Technical; Security and Project Management

New account transitions – Scope and Staff management; Midrange Architecture; Windows 2000 – 2012; VMware; Microsoft Project 2007, Microsoft Visio 2007

Documentation Creation

Team training

Key Courses and Training

Project Risk Management; Communications Planning

GTS Cloud Burst Program – Cloud Basics, Softlayer Basics and Private Cloud Basics Softlayer Education Series

Project Management (PMI) Continuing Certification Requirements Program GTS SARM Security Education

Agile Project Management Learning Suite – IBM Agile Project Management

Education

Master of Arts (MA), Human Nutrition, Syracuse University, Syracuse, NY

Bachelor of Arts (BA), with Honors, Classics, University of Cincinnati, Cincinnati, OH

College Year in Athens, Greece (Junior Year Abroad in Classical Archaeology)

Certifications

MCSE

PMP

Anne T. Erickson aczg27@r.postjobfree.com Page Three

Addendum

SIKORSKY AIRCRAFT, Southbury, CT 2015

WIntel Lead for Transition and Transformation.

ELEMENT FLEET, Baltimore, MD 2015

Designed and created the Midrange server management tools architecture.

COMMONWEALTH OF PENNSYLVANIA, Harrisburg, PA 2014

Designed and created the Midrange server management tools architecture.

NEOVIA, London and Singapore 2014

Project Manager for RFS to stand up Windows HyperV environment in London England and Singapore. Manage perform staff of 1 Windows SME.

DELHAIZE CORP, Salisbury, NC 2013

Infrastructure Architect and PM for IBM tools deployment.

Project Manager for architected infrastructure build on customer premise, Proof of Concept for tools deployments and handover to India team for project completion. Customer-facing role in coordination for tools deployment.

PHH INDUSTRIES, Mt. Laurel, NJ 2013

Infrastructure Architect for IBM midrange tools and PM for tools deployment on Intel based systems.

Managed Team of 11 Technical SMEs in the buildout of servers and deployment of tools to 1.1K Customer Windows servers. Customer-facing role in coordination to tools deployment.

COKE 1, Atlanta, GA 2012

Coke 1 Data Center Relocation

Project Manager for build out of Windows and ESX servers for subprojects of the Coke 1 Cloud Migration.

MANPOWER, Lexington, KY 2012

Project manager: Managed deployment of tools and build out of servers in customer refresh project.

Received IBM Excellence award for work on the account.

VF CORP, Greensboro, NC 2011

Transition lead for existing account. Managed team resources in installing IBM tools to 845 servers.

KPMG, NJ 2011

Windows Transition Lead. Managed resources and participated in design and deployment of tools infrastructure on customer premises. Deployed tools on 1550 servers and performed knowledge transfer to India GR support team.

AMERISTEEL, Columbus, OH 2010

Ameristeel Data Center Relocation – Relocation of customer data center from Tampa to IBM Data Center in Columbus, Ohio.

HEALTHNET, Woodland Hills, CA 2008 – 2009

Windows Lead for the transition of new business logo. Responsible for deploying IBM tools and transitioning support to rebadged IBM SAs. 1000 Windows Servers.

APTINA IMAGING, San Jose, CA 2008

Aptina Imaging Transition – Transitioned 43 Intel servers to IBM steady state support. Loaded IBM tools.

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