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I have 2yr 7 months experience in bpo non voice in first source

Location:
Chennai, TN, India
Salary:
14000
Posted:
March 22, 2017

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Resume:

CURRICULUM VITAE

Name : Vignesh.N

E-Mail ID : aczft5@r.postjobfree.com Mobile No: 812-***-****

Profile Objective

Eager to work in challenging position for the betterment of company and software industry. I strongly believe, developing a quality code and delivering it on time to the market will increase the trust on company which earns more business.

Professional Experience Summary

• Having 2 year & 7 month of experience in Healthcare Process.

• Willingness to Learn,Sincere,Hardworking and Dedicated work towards my Job.

• Ability to work independently, Pressure bearing.

• Having experience on Configuration Control Management.

• Having experience on handling team technically.

• Strong ability to learn and explore new technologies related to my platform.

• Achieved All Rounder and Quality Champion Awards. Technical Skills

Operating System Windows xp/2007

Software package MS Office(Excel,Word,Powerpoint)

Browers Internet Explorer

Typewritting Shorthand Lower

Work Experience

Company Name Start Date End Date Designation

First Source Solution Ltd 16-Jun-2014 30-Jan-2017 CSA(Customer Support Associate)

Project Details

Project Name Project Duration Client Team Size

Denali 24 hours UHG(United Health Group) 55

Project Description

It is basic healthcare sorting process. The clients are UHG group(United Health Group), We process the insurance claims for UHG clients, The claims are sort into Keyble and Nonkeyable, Keyable means customer bills & payment. Nonkeyable means customers queries and complaints and also process the Legal documents. Every customers should be in UHG group it check via main frame lookup process if not found the data sort to ENF(Enrolle Not Found). Roles & Responsibility

• Involved in Process the claims to audit queues in valid claims.

• Involved in Tracking the claims.

• Guided the team prouduction status and involved in raise the Tickets for Error Queues.

• Finding the Errors committed by the Associates.

• Acting as a TL back.

Tools

Sympraxis startup,Notepad,Ms Paint.

Academic Profile

Degree Institution Year of

passing

% of Marks /

CGPA

BCA(Computer

Application)

Tagore College Of Arts &

Science

2014 65

Class XII Govt.Boys.Hr.Sec.School 2011 60

Class X Govt.Boys.Hr.Sec.School 2009 65

Personal Profile

Birth Date Father Name Mother Name Marital Status

31-07-1994 Natarajan.A Kamalakanni.N Single

Address For Communication

3/151 Gandhi street,Neelamangalam,Guduvanchery 603202. Languages

Written: English,Tamil

Oral : English,Tamil

Declaration,

I do hereby declare that, the above given particulars are true to my knowledge and belief. Date :

Location : Chennai N.Vignesh



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