Customer Service Microsoft Office
Resume:
Jeffrey C. Johnson
**** ******* **, ******** ** *9444
****.**********@*****.***
Profile:
More than 5 years of successful experience in customer service, problem-solving, new business development, and customer retention.
Multi-unit operation management
Project planning and development
Site selection and construction
Customer relations and satisfaction
Team building and staff retention
Excellent working knowledge using both Windows and Mac systems; Microsoft Office
Ability to train, motivates, and supervises various employees. Employment:
Retail Contractors of Puerto Rico, Ira Township, MI April, 2014 Current Superintendent
Facilitated key projects for a commercial and residential construction company by scheduling, monitoring, inspecting construction activities, performance of subcontractors; ensuring successful completion.
Maintaining optimal results by setting weekly job length goals.
Developing relationships with clients for repeat business.
Stating and clarifying project goals in order to meet schedule and budget.
Assessing project situations, determining accurate delivery of materials, and conducting timely review of projects.
Communicating project goals and company policy for safety requirements. RPContractors, Muskegon MI March, 2012 - February, 2013 General Laborer
Coordinated and executed diverse construction projects and subcontractor operations. Pipe fitting, fire suppression sytems, air and oil lines.
Satisfactory completed all projects with no incident reports
Met project goals and objectives; executed on time and under budget Display Goods and Promotions, Grand Rapids, MI May, 2004 -February 2012 Supervisor of Operations
Supervised, motivated, and evaluated performance for 32 employees throughout Midwest and East Coast.
Oversaw financial growth and integrity of company by bidding and quoting jobs.
Prepared monthly financial statements and all necessary paperwork to complete the travel assignments.
Hired and supervised subcontractors as needed, scheduled inspectors, worked effectively within strict budget and drove productivity
Ensured compliance with local building
Education:
Fruitport High School, Fruitport, MI 2001
References Furnished Upon Request
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