Production/Customer Svc/Warehouse Logistics

Marcos Serrano

San Antonio, TX

aczfox@r.postjobfree.com - 210-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Machine Operator/Forklift Driver

Coca Cola Inc. - San Antonio, TX - January 2013 to December 2016 Worked at as many as 13 Production Stations to fulfill Bottling production expectations for shift. Constant Quality Control of moving product. Troubleshoot problems to ensure little or no downtime. Clean and prep machines and area for next shift. Drive Forklift to distribute finished product to warehouse for trailer transfer. Train new hires on positional requirements. Work in teams or individually for optimum production results. Service Parts Warehouse/Forklift Driver

ADECCO--contract with Toyota Manu. of San Antonio - San Antonio, TX - January 2010 to July 2012 Offloaded freshly manufactured and baked auto parts (doors, hoods, bumpers, tailgates, quarter panels, etc) from carts for Extreme Quality Assurances (NO anomalies); then wipe, wrap, box, and palletize for forklifting onto waiting trailers for distibution to Dealerships. Office Administrator/Sales/Assembler/Warehouse Inventory, etc NAIT (North American Integrated Technologies) - San Diego, CA - March 1999 to July 2007 Worked Sales and phone desk for 6 months, for a manufacturer of Night Vision Equipment. Then became Chief Assembler, and Office Manager under President of Company. Administered Office duties, coordinated Sales and Contracts to Military and Law Enforcement, and vetted private sales. Trained Law Enforcement Officers on Uses and Limitations of Goggles, etc. Couriered (30+ times) more expensive equipment from San Diego, CA. to Boerne, Tx. and Ft. Worth, Tx. (and reverse), to ensure safe delivery. Inbound/Outbound Shipping/Receiving, Warehouse Inventory, Forklift duties, Customer Service, Repair, Phone and Internet Sales Calls, etc. EDUCATION

BS in Poli Sci, Spanish Language, Business

Trinity University - San Antonio, TX

January 1982 to May 1984

BS in Poli Sci, Spanish Language, Psychology

Trinity University - San Antonio, TX

August 1977 to December 1980

SKILLS

Office Equipment, Typing, Phone Sales, Customer Service (10+ years) CERTIFICATIONS/LICENSES

Forklift Certified

Certified at NAIT, Toyota, and Coca Cola Inc. Ready to recertify as needed. ADDITIONAL INFORMATION

I am proud of the work I did in Production; but it does not define my skills in the office. At the time, the Economy dictated I work where I could, not where I wanted. I am looking for a chance to shine again within an office environment or fascimile, to continue the Sales & Customer Support Excellence that I feel does define me.