Project Management Manager

Applications Delivery/Project Leader

Accomplished leader with over 15 years of program/Project/account management experience. Have PMP certification.

Experienced in both Waterfall and Agile methodology

Experienced in onshore/Offshore/global delivery model, ERP implementation, platform migration, business Intelligence, matrix organization, team building, vendor management, production support and delivering cost effectively.

Long experience in Retail & Consumer technology, Banking, Manufacturing and public sector verticals.

15+ years of People Management experience

Managed budget, schedule, quality goals, scope changes, tracked issues and risks, developed risk mitigation plans.

Successful track record of building and maintaining relationships with stakeholders and with experience in working with senior leaders.

Partnered with internal and external stakeholder teams to set up processes, develop tools and build competencies to successfully deliver projects.

Technical experience in both legacy technology and Java

Core Competencies

Program/Project management

Manage/oversee project planning, effort estimates, budgets, quality and schedule adherence.

Cost/benefit, gap, risk, and impact analysis

Ongoing project tracking/monitoring

Establishing standards and quality processes

Issue Management, risk Mitigation and change management

IT Services Delivery

Delivery execution to meet or exceed contractual requirements

Resolve customer and internal issues in a timely manner

Negotiate/establish Service Level Agreements and manage them

Client relationship management

Build long term client relationships at the senior level

Understand client needs and provide effective solutions as a trusted partner

Team Building

Build effective global delivery teams

Ability to motivate/influence team members

Business/Technology Knowledge

Good business analysis and business planning skills

Good understanding of the relevant technologies (Integration, ERP, Custom development, Agile development, waterfall methodology and testing)

Tools – MS Project, Jira, Visio, Power Point

Effective Communication

Collaborative, tactful, and effective communicator with internal and external stakeholders

Excellent verbal, written and presentation skills

Solid interpersonal and motivational skills

Strong meeting and group facilitation skills

Computer Sciences Corporation April 2014-Sep 2016

Role: Americas Delivery Lead for Web Technologies Center of Excellence

Project, portfolio and support management of Web Technology projects (multiple) for strategic accounts across North America.

Managed business transformation to improve operating margins, effective pyramid/lean structure, utilization, billing/forecast, driving innovations

Competency development - Identified the trend in technology and up skill/Cross Skill the teams, Hiring and retaining talents.

Track project forecast vs actual and tracked very diligently to minimize the variations

Track Issues and risk. Develop mitigation and plan contingencies

Resource and Capacity management with efficiency driving parameters.

People Management

Building Center of Excellence and PMO

Notable Accomplishments:

Help grow the head count by 15% in a short span of 3 months

Optimized cost by replacing high cost resources with low cost resources without impacting delivery and using just in time resources. Saved over 1.5M in 1 year.

Successfully developed tracking dash board and rolled out consistent PM methodology.

Gap Inc, CA Nov 2001- April 2014

Role: Technical/Service Delivery Lead/Engagement Manager

Managed multi-million-dollar outsourcing services (Projects and production support) for Gap Inc applications -Peoplesoft HRMS 8.8, Oracle 11i Financials, Real Estate application, Lotus Notes, Point of Sale Systems, Enterprise Datawarehouse, EDI, Inventory, PLM, DBA services and Reporting.

Managed budget, schedule, quality goals, scope changes, tracked issues and risks, developed risk mitigation plans.

SLA tracking, managing and reporting

Single point of contact for escalations

Project Management for multiple projects ranging from 100K to 3M

Successful track record in building and maintaining relationships with stakeholders and with experience in working with senior leaders.

Partnered with internal and external stakeholder teams to set up processes, develop tools and build competencies to successfully deliver projects.

Notable Accomplishments:

Conducted Application Portfolio Assessment and helped document key applications

Program Management of application development projects to support client’s growth and profitability – Oracle financial implementation, Peoplesoft upgrade, Oracle Upgrade, supply chain re-platform, new brand enhancements, SOX compliance, POS enhancements etc

Part of the solution development and review team for several projects in the Application development (ERP and Custom development) and testing service lines.

Streamlines production support process and introduced process that leveraged support team in development.

Covansys, Santa Clara, CA May 1994 to Oct 2001

Role: Technical/Project Manager/SME Tester

Worked as a Technical Manager involved in reviewing multiple projects and providing technical solutions.

Played architect role and designed welfare system (AFDC, Food Stamp etc) for the state of Nevada. Played key role in re-writing the design for most of the online system for AFDC/Food stamp system and brought the project on-track.

Tested the beta version of Peoplesoft Engineering for Peoplesoft. Recognized as one of the top testers of their product.

Led a team of developers involved in data conversion and reports for Peoplesoft financial implementation at Virginia Department of Transportation.

Led a team of 150+ involved in Y2K conversion for United Defense. Saved over 10 man- year of testing effort by designing and developing tools.

Led Peoplesoft technical practice and managed many projects for Covansys.

Played lead architect role and designed/developed many key web products for NBCI.com

Managed a complex, multi country implementation of cargo & container management system for American President Lines and won appreciations from key stakeholders.

Professional training/ Certification

Certified Project Management Professional– 10 Nov 2003

Delivery Executive Leadership – Cornell University 2013

Education

Bachelor of Engineering (Hons) Electrical & Electronics Engineering from National Institute of Technology (Formerly REC)

Master of Engineering (Computer Science) from National Institute of Technology (Formerly REC)

Work Authorization

US Citizen

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