Area Manager/Administrative

Gail Smith

*** */* ***** ******

Pottstown, PA **464

484-***-**** (primary)

************@*****.***

OBJECTIVE

To obtain a Full-time position in the Administrative/Human Resources field. I have 15 years experience in various types of customer service; restaurant, automotive and inventory control. As well as many years preforming the administrative functions of managing, scheduling and training employees.

EXPERIENCE

Area Manager, RGIS,LLC

07/2013 - 01/2017

Lancaster, PA

Managed a team of 40 team members. Responsible for all hiring/training of new employees as well as development of new Team Leaders for two offices. This included recruiting, interviewing, on-boarding and continual training for team member advancement. Team Leader/Supervisor, RGIS, LLC

01/2007 - 07/2013

Lancaster, PA

Supervised inventories for various retail, grocery, and pharmacies. Supervised a team of up to 20 team members while focusing on efficiency, customer service and insuring accuracy of inventory.

Office Manager, Keith's Automotive

11/2002 - 01/2007

Pottstown, PA

Responsible for scheduling appointments, ordering parts, writing quotes, customer billing and bookkeeping. Developed a customer database to improve efficiency of keeping vehicle repair records.

Asst. Manager/Server, Brookside Family

Restaurant

11/1993 - 07/2003

Pottstown, PA

Opened/Closed restaurant which included preparing front of house for business, taking reservations, expediting food line, placing orders with vendors and closing the tills at end of day.

EDUCATION

Pottstown Senior High School

Pottstown, PA

High school graduate or equivalency certificate (GED) SKILLS

• Taleo • Oracle • Scheduling

• Microsoft Office • Outlook • Excel

• 10-key Proficeint • Time Clock Application

QUALIFICATIONS AND ACHIEVEMENTS

FIT Champion 07/30/2014

Named FIT Champion for 902/Boot Camp for our Operating Group. As FIT Champion I traveled to all districts in our Operating Group to train their Hiring and Training Managers on all aspects of the FIT process.

REFERENCES

Name: Tracy Bond

Reference Type: Professional

Job Title: Operations Manager- RGIS,LLC

Years Known: 8

Day Phone: 717-***-****

Email: *****@****.***

Name: Douglass Sylvester

Reference Type: Professional

Job Title: Former Area Manager-RGIS, LLC

Years Known: 10

Email: *************@*******.***

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