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Customer Service Administrative Assistant

Location:
West Windsor Township, NJ
Posted:
March 23, 2017

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Resume:

Holden Palacios

** ****** ****** ****

West Windsor, NJ, 08550

Mobile 609-***-****

OBJECTIVE

Seeking a position in any field which enables me to use the knowledge acquired.

EXPERIENCE

Amazon Fulfillment Center 2015-2016

Robbinsville,NJ

Warehouse Associate-ship dock

•Responsible for making sure packages leave the ware house on time

•In charge of making sure the trailers are docked to the warehouse correctly

•TDR trained

• Stand up forklift and EPJ trained

•Standard Problem Solve

•RF scanner trained

•Packing

Shipping clerk - Tier 3

• Ensuring trailers are getting loading with correct freight

•Talking with local dispatchers like FedEx,UPS and USPS every day

•Manage the trailer pool for the trailer yard

•Ensuring driver receive correct paper work and load trailer

•Making sure the drivers leaves the yard on time

•Check-in and Check-out trailer

•Manage case with transportation teams when trailers were not available to load

•Manage the sortation of products to there correct doors

Matthew Brennan Plumbing 2013-2015

Old Bridge,NJ

Plumbers Helper

•Responsible for ensuring we had all the tools and material

•Running pipe and rough fitting

•Water-heater and toilet replacement

•Some knowledge of different size PVC and Copper Pipes

•Soldering copper

•Job site clean-up

Anna Berman / Donald F LaPenna Associates 2013-2014

Clark, NJ

ADMINISTRATIVE ASSISTANT

•Responsible for processing commercial insurance policy documents.

•In charge of calling and emailing customers for overdue payments. Making sure that customers were informed of overdue payments details and payments are made in time to avoid policy cancellation

•Responsible for either copying or scanning policy documents and when necessary mail documents to end customers or other departments in the company.

•General Office duties (Filing, incoming and outgoing mail, phone, etc.).

Shop Rite of East Windsor 2012-2013

2015

East Windsor, NJ

CUSTOMER SERVICE CLERK

•In charge of cashier duties which included cash reconciliation and customer service.

•Responsible for inventory replenishment on a daily basis across the entire store, before the store

was open for business.

•Supervised three employees when working as a personal shopper with on-line customer orders.

Education

Shenandoah University Fall 2011- Spring 2012

Currently attending Mercer Community Trade School

Languages

•Fluent English

•Intermediate Russian

•Intermediate Spanish



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