WILLIAM BLANDIN

**** ********* ** ******, ** ****7

aczf6o@r.postjobfree.com Cell: 954-***-**** https://www.linkedin.com/in/william-blandin

MANAGEMENT EXECUTIVE

A results driven, self-motivated and resourceful professional with a proven ability to develop and strengthen management teams in order to maximize company profitability and efficiency. Strong leadership and communication skills; Effective team builder; proven capability in strategic work.

PROFESSIONAL EXPERIENCE & SELECTED ACHIEVEMENTS

NOKIA USA

Global leader in the technologies that connect people and things.

Customer engineering / Analytics Regional Competence Center

Managing Director Jan 2016 – Current

Currently managing a professional services business in the Analytics/Big Data space for 1 major North-America wireless operator related to Network Performance and Information Management bringing graphical and deep technical view of the customer’s network performance in near real time, processing more than 1 billion data rows per day. This project contributes with more than $10MM USD per year in services revenue.

Advisory to staffing plan and technical ramp-up of a Customer Experience Manager solution deployed in Latin America in a Tier-1 Regional wireless operator with more of 280 million subscribers. This project is currently deployed in 9 countries simultaneously.

Co-led with the Senior Managing Director of the Analytics space, the structure of the Analytics Regional Competence Center that will enable the overall company plan of increasing market share in the Big Data space. This project aims to guide operators to extract maximum value out of the colossal amount of data collected – to position them as leaders.

Customer Engineering / Customer Solution Engineering LAT

Managing Director May 2006 – Jan 2016

Responsible for Software Integration Services practice for the entire Latin America region. Total Services Sales for the past 3 years +$100MM USD with margins above 48%.

Deployed emerging Applications in the following domains: IMS, VoLTE, OSS/BSS, SDM, Payment&Charging and messaging. These solutions allowed customers to increase their products offerings to their final customers improving customer satisfaction and ARPU value.

Built a dynamic and cost efficient staffing resource plan to support professional services work in 12 countries from 4 major resource hubs in Latin-America, improving the use of sub-contractors and reducing 40% in overall project costs related to staff.

Established strong business relationship with customer’s executives to become the trusted advisor on the application integration space and bringing additional sources of revenue in different domains. Improving overall account revenue in 20% for selected accounts.

Corporacion Digitel (Former Grupo Telecom Italia- TIM)

Digitel is a Telecom operator that orients the technology for social and economic development of the population with less access.

Senior IT Technical Project Manager Venezuela June 2003 – April 2006

Responsible for mayor integrations related to prepaid and postpaid billing systems that enabled the company to launch marketing campaigns and new services in time for the constant changing demands of their customers.

Participated as team leader for a revenue assurance initiative to reduce the negative balance caused by subscribers in roaming, creating yearly savings of USD $2,4MM.

GlaxoSmithKline

GSK is a science-led global healthcare company that researches and develops a broad range of innovative products in three primary areas of pharmaceuticals, vaccines and consumer healthcare.

Infrastructure and Telecommunication Consultant Venezuela August 2002 – May 2003

New IT methodology approach to reduce an average of 40% of hours used for recurrent tasks.

Co-led cost reduction initiatives in order to comply with high level management requirements of 12% cost reduction in all areas, obtaining a substantial savings of over USD 700K/year in overall IT related expenses.

Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

IT Specialist Venezuela February 1995 – July 2002

Responsible to coordinate the definition, planning, control and support of different projects for Latin America region (Colombia, Brazil and Argentina) ensuring that project’s deliverables were ready on time with minimal deviations of the original scope and plan.

Led local initiative of Lotus Notes Knowledge Management system in order to document all management processes, especially all IT related to ensure proper results during corporate audits.

EDUCATION

Nueva Esparta University: Caracas, Venezuela

Bachelor in Information Technology

ADDITIONAL INFORMATION

LANGUAGES: Fully fluent in Spanish & English.

VOLUNTEER WORK: Conference Secretary for the 2015-2017 period for a non-profit organization (501-C) in the area of community outreach for the city of Weston.

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