Office Human Resources

NANCY ELLERY

**** ******** **. 817-***-**** (Cell)

Ft. Worth, TX 76137 ***********@*****.***

OFFICE/ADMINISTRATION/HR MANAGER

Dedicated, loyal management professional offering track record of establishing administration and Human Resource departments, accounting systems, and office policies and procedures. Strong communicator and leader with demonstrated talent obtaining project cooperation from personnel at all organizational levels. Recognized as an honest professional with high level of integrity, proven ability to maintain confidentiality, and consistent delivery of on-time, cost-effective project completion. Thrive on opportunities to meet corporate goals and budget objectives requiring key components including attention to detail, operational excellence, confidentiality, and accuracy. Honed management skills in administration, human resources, policy and procedure formulation, and project team coordination throughout progressive career, working for privately-held companies.

Professional strengths and abilities include:

QuickBooks Pro Advisor Accounts Receivable/Payable Bank Reconciliations

P&L Management Policy/Procedure Development Accounting Management

Bookkeeping Budget Preparation and Control Benefits Administration

Cost/Risk Management HR Management Strategic Development

Financial Reporting/Analysis Management of Staff Team Building and Leadership

PROFESSIONAL EXPERIENCE

MODIS (2015-2016)

Responsible for the management of the On Boarding and Payroll Department of the Strategic Delivery Center for Modis, IT Recruiting & Staffing. Managed six (6) administrative support staff including assistance with oversight of policies and procedures, performance reviews, workload, and training. Also responsible for all office management responsibilities for the 105 person office staff, including office equipment purchases, and control of office budgets and purchasing of supplies. Also responsible for on boarding and new hire orientation for new recruiters and office personnel.

Key Achievements:

Developed process for on boarding of new recruiters and staff office personnel.

Formulated policies and procedures for on boarding and payroll team.

Developed PTO tracking system for Managing Director’s direct reports.

MCDONALD’S CORPORATION – CORPORATE OFFICE (DENVER REGION) (2010-2015)

Responsible for the management of the Divisional office for McDonald’s including both Denver and Phoenix. Manage eight (8) administrative support staff, including assistance with oversight of workload, performance reviews, and training. Also responsible for office move, office equipment purchases, and control of office budgets. In addition, responsible for corporate meetings including regional, divisional staff, and Owner/Operators of the Company. Meeting oversight includes selection of venues, negotiation of rates and menu selection. Meeting sizes range from 35 to 375 people.

Key Achievements:

Completed successful move on time and under budget.

Completed successful major corporate meetings on time and under budget.

Developed administrative team to be a cohesive unit.

Eliminated some unnecessary administrative expenditures reducing overall G&A costs.

MADISON CAPITAL MANAGEMENT, LLC (2007-2010)

HUMAN RESOURCES AND OFFICE MANAGEMENT PROFESSIONAL

Hired as Human Resources Director and promoted to Assistant Vice President within one year. Responsible for the HR team, including recruiting, payroll, benefits and enrollment, and policy and procedure formulation for eight (8) businesses, including alternative investment management firm, oil and gas companies, utility company and fine arts storage and facility organization. Also responsible for oversight and management of the receptionists and administrative staff.

Key Achievements:

Converted to a new payroll system within the first six months of employment resulting in a 20% savings and improved efficiency.

Recruited and hired 90 employees for eight business units in one year.

Converted all additional business units to new payroll and HRIS system improving efficiency of all companies.

Formulated policies and procedure handbooks for all business units.

Developed and created new hire orientation program for all employees.

Collaborated with senior management to develop improved recruiting and hiring process.

Provided employee counseling/management development programs resulting in reduced employee turnover.

Development of improved statistical reporting for the department which resulted in identifying recruiting, training, and employee development.

CONSULTANT – OFFICE MANAGEMENT AND HUMAN RESOURCES (2005-2007)

Provided consulting services to several different companies, including a start-up for an active adult community. Responsible for the setup of all administrative functions, payroll, benefits, computer and equipment leases and purchases, as well as development of centralized HR department, coordination of accounting functions with a third-party accounting firm.

Key Achievements:

Oversight of third party firm to manage payroll and benefits; set up HR policies and procedures.

Established accounting system, policies and procedures for several start-up companies through use of QuickBooks to create chart of accounts, and process A/P and A/R transaction entries, bank reconciliations, and deposits.

Purchased office equipment and set up an IT system for main office and satellite locations.

Established all administrative and operational functions including office space acquisition, equipment, and supplies procurement, policy and procedure development.

Reviewed and established corporate travel policies and procedures for an existing company resulting in a 25% reduction in travel-related expenditures.

Conducted feasibility analysis on 12 properties including 345-unit condominium for Real Estate Development Company through comparative analysis of construction costs against individual properties’ selling prices.

KELLOGG, LLC/KELLOGG-PETERSON CONSULTING/KELLOGG CORPORATION (1981-2005)

ADMINISTRATIVE SERVICES MANAGER/HUMAN RESOURCES (1993-2005)

Appointed to take sole charge of all financials including client invoicing, A/P, A/R, and financial reports for owner and tax consultant. Directed HR functions encompassing payroll processing, benefits administration, and administrative staff recruitment, training, and supervision. Prepared office operating budget, client contracts, and consulting agreements. Purchased and leased office equipment and furniture.

Key Achievements:

Installed and managed QuickBooks accounting system for $5M annual business through creation of chart of accounts, office budget, project tracking system, client invoicing, financial reporting and analysis, bank reconciliations, deposits, payroll, cash flow requirements, and 1099 preparation.

Established all administrative and operational functions of management consulting firm including office space acquisition, furniture, equipment, and supplies procurement, policy and procedure development, and health insurance benefits and 401(k) plan procurement.

Executed successful office relocation within tight deadlines at $50k under budget by locating new space, organizing move team, and coordinating relocation.

Selected as one of 26 personnel to remain with company during 4-year merger with Peterson Consulting.

DIRECTOR OF HR and OFFICE MANAGEMENT/BUSINESS and CONTRACTS MANAGER (1981-1993)

Directed all administrative departments for consulting firm with 100+ personnel through staff recruitment and training, office furniture and equipment purchasing, and contract negotiations. Marketed, leased, and managed operations for Executive Suites. Maintained positive employee relations with senior management.

Key Achievements:

Turned around business loss with only one of 23 offices leased to generate $2M+ annual revenue with 100% occupancy rate in 18 months by restructuring and implementing aggressive marketing plan encompassing targeted demographics, market analysis, labor and equipment cost estimations, budget preparation, and design of marketing and sales materials; leased additional nine offices within one year.

Maintained 95%+ occupancy rate for six consecutive years through customer needs assessments, client relationship building, customer feedback evaluation administration, and con tenuous, feedback-based improvements.

Doubled Executive Suites’ service revenue within 18 months by conducting needs assessments, developing corporate identity program, and introducing 5 new services including graphic design.

Saved $110k and significantly reduced office operating expenses through successful renegotiation of facilities management contract, identification of cost-saving opportunities, and implementation of cost-saving program.

Produced $500k in company cost savings as coordinator of cost reduction committee selecting committee members, developing goals and objectives, identifying opportunities, developing and submitting cost reduction proposal to senior management, and restructuring administrative department.

Staffed new business opportunity with qualified, productive candidates within one year through development of business plan, budget, job descriptions, and salary determinations; hiring, training, and developing new hires; and cross-training all employees in every position.

Improved employee performance and productivity through development of employee appraisal system and new hire orientation program.

Formulated, wrote manual, and implemented department policies and procedures.

Collaborated with software provider to develop industry-specific software program.

Staffed consulting firm with qualified, productive personnel through recruitment, training, and professional development initiatives.

PROFESSIONAL DEVELOPMENT & AFFILIATIONS

QuickBooks Pro Advisor Certification

Nominated Colorado Business Woman of the Year

Mountain States Employers Council – Professional HR Seminars in Training, Interviewing, and Salary Surveys

National Association of Female Executives

University of Georgia – Business and Science Courses

COMPUTER PROFICIENCY: QuickBooks/Microsoft Office (Word, Excel, Power Point)/Various Payroll Services

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