Administrative Assistant Customer Service

TOPACIO OLVERA

***** ********** ***** ** ****, TX 79925 • Cell: 915-***-**** • **********@*****.***

Professional Summary

A top notch highly motivated administrative assistant that possesses a proven ability to multitask effectively and capable ofhandling a wide range of administrative functions. Work efficiently in a fast-paced environment and consistently producingtop-quality work. Prioritize tasks and meets deadlines. Excelent interpersonal skills, self-starter and attention to details.

Competent Medical Billing professional with ability to manage a busy medical office and provide excellent customer service to allpatients.

Skills

Microsoft XP Programs ( Word, excel, Powerpoint and In depth knowledge of preparing appropriate claim

Outlook) documentsQuickbooks (Accounting software) Proficient in assining appropiate medical codes toShore Tel-Phone system diagnosis and services

Database Programs BILLING AND CODING EXPERTISE

Go to meeting ( a web based scheduling system) ICD-9 coding

Highly skilled in translating codes into insurance CPT-4 coding company preferred coding system regulations

Able to perform charge review, claims submission, claims Outpatient / Inpatient Facility Coding

follow up, payment posting and patient statement

Work History

Receptionist and Administrative Assistant / Medical Billing Coding, 08/2007 to 06/2010Global Hospice Care – 1817 Wyoming El Paso Tx 79001

Oversaw daily office operations for staff of 30 employees.Oversaw inventory and office supply purchases.Verified and created claim numbers by communicating with various insurance companies.Created company's first employee manual including training and development.Processed accounts receivable and accounts payable.Managed executive calendar and coordinated weekly project team meetings.Located, checked in and pulled medical records for appointments and incomplete patient charts.Facilitated organized record retrieval and access by maintaining filing system for both in-house and dischargedresidents.

Education

Medical Billing and Coding: 2006Computer Career Center - 6101 Montana El Paso Tx 79915

Additional Information

References

Ernesto Benavides LVN (915) 701-6354Graciela Loya RN 915-***-****

Crista Gonzalez 915-***-****

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