Software Test Engineer

Samuel Cho

**** **** ******, ********, ** ***** 510-***-**** aczewz@r.postjobfree.com

EDUCATION University of California at Berkeley, Dec 2013

B.A. Economics

Relevant coursework: Micro/Macro Economics, Engineering Economics, Econometrics, Business Statistics, Multivariable Calculus, Linear Algebra, Game Theory, Probability

RELATED WORK EXPERIENCE

Jan 2017 to Evisions, Inc. Irvine, California

Feb 2017 Software Test Engineer

Perform manual software validation and verification, including regression testing

Design test plans, test scenarios that adhere to system requirements

Collaborate with developers and product managers to improve overall product quality by emphasizing defect prevention, usability and functional enhancements

Identify, analyze, and document defects and inconsistencies in software programs through JIRA

UI automation with TestComplete, Selenium with Java

Experience working with Agile and Scrum methodologies

Apr 2016 to Evisions, Inc. Irvine, California

Dec 2016 Software Support Analyst

Create SQL queries to Oracle, MSSQL databases to generate reports on student demographics, transcripts

Develop bug reports in JIRA and assist in UAT for document enhancement software for universities and colleges

Work with DBAs and developers in Ellucian Banner, Datatel Colleague, Jenzabar to implement new transcript software

Design templates with HTML5, CSS

Basic UNIX shell scripting

Jun 2014 to Numa Networks, LLC Irvine, California

Apr 2016 Service Desk Technician

Optimize domain controllers, exchange servers, application servers through NOC reports

Manage 40 small businesses from 15 users to 200, including multi-campus schools, and medical practices

Troubleshoot GPOs for printer installation scripts, folder redirection, and restricted groups

Audit backups, disaster recovery, and fail-over procedures for mission-critical servers

Configure remote desktop servers, DHCP, site-to-site VPN, Hyper-V, Cisco, VoIP phones, and Fortinet firewalls

Create and implement new technical processes to troubleshoot network-related issues for internal team

Manage user accounts and security groups through Active Directory and Microsoft Exchange

OTHER ACTIVITIES

Aug 2012 to Chez Panisse Berkeley, California

Jan 2014 Chef de partie, pâtissier

Prep work for savory and pastry at Chez Panisse, a world-renowned restaurant that has been ranked one of the top 50 restaurants in the world by Restaurant Magazine for 7 consecutive years.

CERTIFICATIONS & SKILLS

Languages: HTML5, CSS, Java, Javascript, Ruby, SQL

Certifications: CompTIA A+ 220-801, 220-802. MCSA 70-687

Operating Systems: Windows Client (7, 8.1, 10 Pro), Server (2008 R2, 2012 R2), Mac OS X

Virtualization: VMware vCenter, Hyper-V role

Monitoring: N-able Network Operations Center (NOC)

Authentication: LDAP, Active Directory, VPN

Network Services/Software: DHCP, DNS, TCP/IP

Contact this candidate