Daniel Gonzalez

**** **** ***** ****** *********, OH 44111 USA

216-***-****

aczew5@r.postjobfree.com

Education

John Carroll University University Heights, Ohio

Bachelor of Science August 2010–May 18, 2014

Majors: Computer Science, East Asian Studies GPA: 3.69/Cum Laude Relevant Courses: Software Engineering Project, Advance Programming, 4th Year Japanese, Mobile Technologies, Game Design and Programming

Saint Ignatius High School Cleveland, Ohio

High School Diploma August 2006–June 2010

Work Experience

thunder::tech Cleveland, Ohio

Support Developer July 14, 2014–February 15, 2017

Composing user manuals for clients

Performing quality assurance test for client sites

Performing support duties for client cites (content and code updates and edits, management system updates, etc.)

Working on content installation projects for new or refurbished sites

Corresponding with clients, via email or phone call, regarding site updates and modifications John Carroll University I.T. Help Desk University Heights, Ohio Student Worker – I.T. Technician August 2010–May 9, 2014

Corresponds with college students/professors/staff/administrators/etc. via telephone o Number of total calls and calls from students/professors /staff / administrators /etc. change daily

Provide any assistance with on-campus computer software problems that may occur

Reason for Leaving: Graduation

Honors & Awards

thunder::tech Customer Service Award for 4th

Quarter of 2015

January 4, 2016

thunder::tech Customer Service Award for 1st

Quarter of 2015

May 4, 2015

Dean’s List Fall 2010–Spring 2011, Spring 2012–Spring 2014 Fr. Richard J. Schuchert, S.J. Memorial Prize May 2013, May 2014 Projects

Content Installation and Updates Projects Cleveland, Ohio Content Installer and Updater July 14, 2014–February 15, 2017

Applying site content for new and rebuild client sites

Updating and installing new content and features

Used Content Management Systems (CMS) Kentico (versions 7 to 9), WordPress, Umbraco

Noticeable content project:

o Kentico: thunder::tech, PSS, Huntington Convention Center of Cleveland, Global Center for Health Innovation, Meyer Products, Cleveland City Council, Ohio History Connection, Cleveland 2016 Host Committee, Bottle Solutions, Lube Stop

o WordPress: Youth Opportunities Unlimited (Y.O.U.), Human Arc, Hiram College o Umbraco: Davey Tree

Writing Documentation for User Manuals Cleveland, Ohio Compiling Client Website Manuals July 14, 2014–February 15, 2017

Compiling documentation for client sites on content management systems and specific site functionalities

Provided instructions on how to use basic features of content management systems; example: managing content in media library

Compiled manuals mainly for Kentico (versions 7 to 9), WordPress, and Umbraco sites Radiology Interface Team Project University Heights, Ohio Team Member September 26, 2013–December 17, 2013

Work with medical doctor from the Cleveland Clinic’s radiology department

Use of JQuery and HTML computer programming languages

Create interface to access a particular case, and search and access multiple cases o Can search multiple cases regardless of accessing a current case or not o Can favorite search parameters or specific case(s)

Available in GitHub under Radiology-Support-Data-Access-Interface Campus Involvement

2014 Japan Study Tour May 20–June 2, 2014

Liturgical Chorus August 2010–May 4, 2014

Pep/Stage Bands August 2010–April 29, 2014

2012 Japan Study Tour May 22–June 10, 2012

Peace Boat (Part of 2012 Study Tour) June 4–June 8, 2012 Skills

Computer Languages: Worked with C#, CSS, and HTML computer language . Some experience with Processing, PHP, and JAVA computer languages.

Software: Microsoft Office Suite, Eclipse IDE, Microsoft Visual Studios 2013, Git version control systems, SmartGit Git user interface, Filezilla FTP client, Internet Information System (IIS) application, Screaming Frog SEO Spider Crawling Tool, Zendesk website ticketing system. Content Management Systems: Experience with Kentico 7 to 9, WordPress, Umbraco. Have some minor experience with Sitecore and Sitefinity systems. Language: Basic level of Japanese Language, basic level of Spanish Language Prefers to start working on projects as soon as they are given, prefer coming early to work

–Full References Available Upon Request–