Brandi Meyer
**** *. ******** *** #*** • Chicago, IL 60616 • 615-***-****
aczevp@r.postjobfree.com
Prosci® certified Change Management expert with over 12 years of progressive experience across a broad range of Human Resources (HR) function and multiple industries. Proven ability to transform organizational needs into HR strategy and change solutions with sustainable business results. Recognized for implementing high impact engagement strategies that blend process innovation and behavior change management. Areas of expertise not limited to:
HR Strategy
Organization Development
Program & Project Management
Change Management
Learning – Training Design, Development, & Delivery
Strategic, Internal, and Change Communications
Global and Cross-cultural
Talent & Organization Performance Consulting
People Leader / Manager
PROFESSIONAL SUMMARY
Highly motivated self-starter with excellent written, presentation, organizational, analytical and team development skills
Expert in successfully leading HR initiatives for large-scale business transformations with people and technology changes impacting up to 85,000 employees
Exceptional attention to detail with a passion for continuous improvement and providing solutions for business challenges
Extensive experience in program and project management, strategic communications, talent and change management, org design, training development and delivery
Accountable leader with proven ability to cultivate productive relationships and lead teams in challenging environment
WORK EXPERIENCE
United Airlines, Chicago, IL 2011 – Present
UNITE Multi-Cultural Business Resource Group Leadership Board 2014 - Present
Partner with Diversity & Inclusion team, executive sponsors and employees to increase awareness, engagement and understanding of cultural issues and opportunities
Develop and implement programs and events to support employee diversity to enrich the organizational culture and contribute to company performance
Senior Manager – Organizational Change Management 2013 – Present
Oversee change management work streams for organizational changes impacting people, process, and technology. Key projects include: Cornerstone integrated Talent Management system, Performance Management, Total Rewards programs, Payroll consolidation, Fidelity 401(k) consolidation, Revenue Accounting transformation, and Front-Line Leadership Development training
Influence and provide ongoing consulting services to Talent Management, Benefits, Compensation, Payroll, IT, and Finance in an effort to build change capability, maintain alignment on ongoing people initiatives, and address workforce challenges
Lead change activities for projects/programs that include deliverables in areas such as sponsor alignment, stakeholder engagement, impact analysis, organization design, change readiness, communications and training
Counsel HR leadership on communication and engagement strategies within United and ensure appropriate measurement techniques are used to assess effectiveness and continually improve processes, policies and delivery vehicles as appropriate
Assemble and lead system-wide network of change leaders to assist with communication and adoption of global changes
Develop, maintain and execute strategic project and communication plans that support and enable United’s people and culture strategies
Partner with divisional leadership teams to evaluate organizational structures and develop/redefine roles, procedures, responsibilities, and accountabilities that address skills gaps
Oversee day-to-day management for team of Analysts and Instructional Designers, in addition to hiring, motivating, training, developing, and performance evaluation
Senior Analyst – Organizational Change Management 2011 – 2013
Led enterprise change management efforts supporting HR and Finance technology projects. Key projects included Oracle e-Business suite, PeopleSoft HR Consolidation and Ariba global spend management solution
Developed and maintained change management project plans for multiple projects simultaneously. These deliverables include Stakeholder Impact Analysis, Business Process Analysis, Change Readiness Assessments, Communication Planning, Training Design & Delivery, and Sustainment
Developed ADKAR-based, scalable change management strategy and tactical change management toolkits to align stakeholder behavior, manage expectations, and reinforce adoption of new behaviors, systems, processes and corporate policies
Collaborated with HR Analytics team to create business readiness dashboard to improve ROI and measure the effectiveness and delivery of change solutions
Partnered with and worked cross-functionally with key business stakeholders, project leaders, and subject matter experts
Reduced change resistance through proactive change readiness and project risk assessments related to change
Established and managed change network to support ongoing ERP, Procurement, and Accounts Payable implementations
Designed and developed education and training to close skill gaps. This included structuring of training curriculum/courses, course material, and the scheduling and execution of the sessions
Assessed job impacts and facilitated role change workshops to support department re-design efforts
Taproot Foundation, Chicago, IL
Pro Bono Consultant – HR Specialist 2012– Present
Developed strategic HR direction for non-profits to improve their internal HR processes to better serve their clients in the community
Assessed HR capacity, lead analysis of data, provide recommendations, and guide non-profits to develop HR priorities and lead key implementation efforts
Huron Consulting Group, Chicago, IL
Technology Consultant – Change Management 2010 – 2011
Led change management team and activities for PeopleSoft HCM v9.0 implementation at a leading Midwest research institution
Partnered with practice leaders on creation of change management service offering and methodology for Huron’s Health and Education practice
Managed teams of consultants and client resources to drive execution of change management and training deployment plans
Developed business documentation detailing new requirements and as-is/to-be process flow across functions
Conducted user role mapping to ensure successful security alignment for end-users
Implemented readiness assessments, including surveys and facilitation of change networks
Managed team onboarding activities and facilitation of training for new team members
Accenture, Southfield MI
Talent & Organization Performance Consultant 2007 – 2010
Led a global change management team for a PeopleSoft HCM implementation to integrate two HR Management Systems and consolidate over eighty payroll solutions down to four
Designed and led training curriculum for large-scale ERP implementation to transition a company from multiple systems to SAP Business Suite 7.0
Provided project management support across teams by tracking and managing issues and risks
Collected and analyzed data to understand organization/stakeholder needs, diagnose issues and recommend solutions
Led communication and training efforts for Lotus Notes to Microsoft Outlook implementation to integrate a company onto one common email platform and enhance collaboration between two heritage companies
Designed and developed training curriculum for a SharePoint implementation that integrated a suite of capabilities to empower team collaboration throughout an organization
Executed user role mapping to ensure successful security alignment to users and training curriculum creation
Supervised, prioritized, and assigned project tasks for a team of onshore and offshore resources
Managed change management scope, deliverables, budget, and associated risks for numerous implementations
Created instructor-led and virtual training courses, quick reference cards, and job aids for end-user training
Continental Automotive Systems, Auburn Hills, MI
HR Administrator 2005 – 2007
Provided HR support for onsite employees by researching, analyzing, and resolving issues with Benefits vendors
Partnered with Information Technology (IT) department for implementation of special projects
Performed SAP queries and updated Human Resources Information System
Facilitated onsite Benefits information sessions and annual benefits enrollment training
Completed monthly invoice audits, and gathered data for pension calculations and audits
Designed and managed intranet site for the Human Resources department
EDUCATION
Wayne State University, Detroit, MI
MBA – HR Management (2 classes remaining)
Tennessee State University, Nashville, Tennessee
BS – Computer Science
CERTIFICATIONS
Prosci®
Change Management Certification
Discovery Learning
Change Style Indicator Certification
PROFESSIONAL INVOLVEMENT
Project Management Institute, HR Management Association of Chicago, Association for Change Management Professionals, Association for Talent Development, Illinois Diversity Council Volunteer, Junior Achievement Volunteer
TECHNICAL SKILLS
Advanced proficiency with MS Office (Word, Excel, PowerPoint, Outlook, SharePoint, FrontPage, Project, Visio, Access), SAP HR, PeopleSoft, Captivate, Prezi, and Adobe Photoshop
INDUSTRY EXPERIENCE
Consulting, Aviation / Airlines, Automotive, Chemicals, Financial Services and Higher Education