NANCY LITTLEFAIR

Grand Rapids, MI - 616-***-**** © - aczesm@r.postjobfree.com

Summary

To obtain a position in Telecommunications or Project Management. Expert communicator with 25 years of experience dedicated in driving projects from start to finish. Proven ability to manage multiple projects while meeting challenging deadlines. Extensive involvement in negotiations of telecom and utility contracts. Strong communicator to all departments in implementing new procedures and policies.

Qualifications and Accomplishments

Developed a Telecommunication Manager role.

Managed Telecommunication and Utilities for corporate and 350 store chain.

Negotiated Telecommunication and Utility Contracts.

Project managed the implemented a Wide Area Network.

Implement VoIP at corporate and chain level.

Project managed a fiber build and multiple data circuit installations.

Developed manuals for a Help Desk, phone system, and telecom support.

Established Employee Cell Phone Discount plans.

Purchased and programmed Phone Systems.

Experience

Telecommunication and Utility Management Nov 2004 – Present Family Christian Stores, LLC – Grand Rapids, MI Management of Telecom and Utilities at Corporate and 350 retail stores.

Account Support Manager Aug 2004 from Sept 1990 CenturyLink / Qwest Communications – Grand Rapids, MI Worked in Direct Sales and as a Direct Account Manager with a customer base of over $ 4,000,000 in revenue. Responsible to grow and maintain Customer Relations, and to assist in a team environment acquiring new business.

Education

Bachelor Degree: Business Graduated 1989 Purdue University, West Lafayette, IN

References

Doug Hilbert: 616-***-**** aczesm@r.postjobfree.com Steve Henkel: 616-***-**** aczesm@r.postjobfree.com

Steve Biondo: 616-***-**** SVP Human Resources Keith Watkins: 616-***-****