Customer Service Representative

JUVEL CORNO 832-***-**** *****@*****.***

WORK EXPERIENCE

Jared The Galleria of Jewelry. Houston, TX October 2016 - Present Sales Support

Sales, cleaning and inspection of fine jewelry and watches. Self-employed. Houston, TX December 2014 – September 2016 Emirates Airline. Dubai, UAE August 2011-November 2014 Cabin Crew – In-flight Services – Cabin Services Assistant (Flight Attendant)

Personalized the Shower Spa and placed appropriate amenity items for each First Class passenger at the allocated time from the Shower Spa Reservations System. Performed inventory control on Shower Spa products. MediClinic City Hospital. Dubai, UAE August 2008 - August 2011 Patient Administrator (Front Office)

Booked appointments, registered, billed patients and checked for insurance eligibility and pre-authorization.

Greeted patients/visitors, provided information for general queries, answered telephone calls/e-mails, handled parcels left for patients, doctors and the management. Le Meridien Hotel. (5 Star Hotel). Dubai, UAE October 2007 - August 2008 Telephone Operator

Transferred/connected calls and taken messages for in-house guests and hotel employees

Answered general questions about the hotels and its outlets and gave wake up calls to in-house guests. Teletech (US based clients). Manila, Philippines October 2005 - July 2007 Customer Sales/Service Representative (for Chase credit card Application Center and Bestbuy)

Gave general information, processed credit card applications and up-sold additional products.

Handled Bestbuy website general customer service calls including queries, processing purchases, billing, modifying or canceling orders and walked clients through the website upon request. Our Lady of Fatima University. Manila, Philippines March 2005 - April 2005 Intern in the University Admission Office

Answered general queries and administered examinations for the entering students. Hope Christian Academy. Manila, Philippines December 2004 - February 2005 Teacher and Guidance Office Intern (regular classes and special education programs)

Acted as substitute/intern teacher to elementary and high school students

Assisted teachers in Special Education classes and conducted case study. Behavioral Dynamics, Inc. Manila Philippines Summer 2003 Intern Assistant to the Psychometrician

Administered and interpreted IQ/personality tests and interviewed applicants for different companies. Philippine National Red Cross. Manila, Philippines 2003 - 2004 Volunteer

Contributed in the organization of Quezon City Red Cross Youth assemblies/seminars. Assisted in blood donation and other Red Cross Youth projects.

EDUCATION AND CERTIFICATION/LICENSURE

Our Lady of Fatima University Manila, Philippines . B.S.Psychology November 2001 - March 2005 Professional Regulation Commission. Manila, Philippines. Secondary Level Teacher Issued 28th March 2009

OTHER SKILLS

Computer/Technical Literacy Planning and Organizational Microsoft Office, Internet Explorer and Networking Analytical/Research Skills Hospital Information System (calendar scheduling) Dependability/Adaptability

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