ROBERT PINA
Waterbury CT *6706
OBJECTIVE:
To obtain a position that offers the opportunity for experience in the field of computer information systems technology.
SUMMARY OF QUALIFICATIONS:
Competent, reliable, and committed employee with a proficiency in problem solving
Able to perform multiple tasks with accuracy, proficient in problem solving
Ability to work effectively with a diverse population
Computer proficient
Working knowledge of MS Office
EDUCATION:
Naugatuck Valley Community College, Waterbury, CT, Associate of Science Degree
Major: Computer Information Systems Technology, Graduation date: January 2012
Related Courses:
Network Technologies
Advanced Local Area Network
Windows NT
Client /Server
Local area Network
Service and Support of LANs
Database Design
Systems Analysis
Visual Basic
Network Security
Eagle Auto Body Inc., Prospect CT. May2015- Present
Driver/Helper
Picked up and dropped off Vehicles for Body shop.
Plowed snow.
Helped the Mechanics
PROFESSIONAL EXPERIENCE
IT Field Technician Dec 2012 – 2015
Freelance
Supporting various client
Built server systems and installed into racks.
Defined security requirements for computer systems, including mainframe, workstations and personal computers.
Served as a liaison between the user community and software providers.
Incorporated feedback and recommendations from other staff members when modifying software.
Completed remote repairs involving software solutions and hardware repairs.
Managed the development, deployment and training of the RTS system and the internal systems suite
Insight Global Inc. Sept 2012 – Dec 2014
Lead Computer Field Technician
Worked under contract for Hewlett-Packard refreshing computers.
Replaced old work stations and teller platforms for new equipment.
Built server systems and installed into racks.
Laptop and Desktop Motherboard Replace
Laptop Screen Replace
Power Jack Replace
Hard Drive Replace included
Hinges Replace on laptops
Reflow process (conventional heat gun process)
Capacitors on Desktops Motherboard Replace
Memory Updates
Heating Laptop Problems
Defined security requirements for computer systems, including mainframe, workstations and personal computers.
Served as a liaison between the user community and software providers.
Incorporated feedback and recommendations from other staff members when modifying software.
Completed remote repairs involving software solutions and hardware repairs.
Monitored system logs for all company computers and devices to maximize uptime.
Diagnosed system hardware and software problems using advanced root-cause analysis.
Upgraded and expanded network systems and their components.
Documented all server and network problems and other unusual events in detail.
Reviewed logs for all networking devices for unresolved abnormalities and problems.
Implemented and maintained firewalls, series switches and security appliances.
Waterbury Towing & Recovery Inc. /Eagle Auto Body Inc., Waterbury, CT 2009 – 2012
Oversized Load Escort Driver
Alert the traveling public to the presence or approach of an over dimensional load.
Responsible for assisting the driver of the oversized load.
Maintain Escort Vehicle.
Pickup and drop off Vehicles for Body shop