Administrative Assistant Project

Billie J Middleton

*** * ******** **** * Willard MO 65781

Phone: 417-***-****

E-mail: ***************@*****.***

Objective

To continue administrative support for a company bringing 20 plus years as an Administrative Assistant, and Project Tracking Coordinator for companies in the Kansas City, and Springfield, MO markets.

Education

Associates of Business – February 2012

Business degree emphasis, in office management, and business accounting.

Experience

Cost Production Coordinator – June 2011 to January 2017

Bass Pro Shops 2500 E Kearney Springfield MO, 65898

Administrative roles supporting multiple projects including project budgets, corporate card reconciliations, expense reports, billing, invoicing, and payroll for a staff of 26. Tracking budget for projects, monthly inventory of equipment for office, and location projects.

Mutual Funds Representative – September 2007 – June 2011

DST 333 W 11th Street Kansas City, MO 64105

Four plus years creating retirement and mutual funds to meet client needs in the financial, and securities market. Communicated regularly with management regarding portfolio performance and financial profiles. Updated, and maintained client accounts while reviewing financial portfolios daily. Monitored and tracked securities transactions, fund transfers, margin accounts, and option trading.

Administrative Assistant – November 1991 – September 2007

AT&T 777 NW Blue Parkway Lees Summit, MO 64086

Managed call traffic for various AT&T regions, processed real-time, and historical data, submitted reports to management for weekly and monthly adherence data. Tracked, updated, and processed payroll hours, vacation, and time management classes for associates. AT&T Operator for six years, and finished my career with AT&T as an administrative assistant, and project coordinator for the special projects team.

Skills

Verbal and written communication

Building new client relationships

Maintaining, and supporting internal & external customers

Problem solving

Customer conflict resolutions

Managing, and prioritizing projects through completion

Project budgeting

Computer skills, and knowledge – Microsoft, and email programs (Excel, Word, PowerPoint)

Multi-line audix, and switchboard systems

Various web-based programs

Staff trainer

Corporate card reconciliation, invoice billing, expense reporting, and payroll processing

Payroll processing programs, Kronos & Workday

Managing corporate calendars for management, and hourly staff

Personal Accomplishments

Current Accomplishments

Appointed to the Willard, MO Park Board Committee for Greene County

PTO member for Willard East Elementary

Girl Scouts Leader for troop 71357 – Willard, MO 2014 – 2015

Previous Accomplishments

Graduated college – GPA 3.84

Safety Committee for AT&T and Bass Pro Shops

Project committee for special projects at AT&T

Services award committee for AT&T – 1991 to 2007

Dedicated Union Member for AT&T – 1991 to 2007 (locals 6450 & 6326)

Project homeless for Kansas City, MO – 2007 to 2011

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