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Technical Support Technician

Location:
Shirley, NY
Posted:
March 21, 2017

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Resume:

MICHAEL B. BERNA

** ***** **. *****: 631-***-****

Central Islip, NY 11722 Email: acze2i@r.postjobfree.com

Career Profile

A top-performing, highly accomplished, self-directed professional with diverse electronics technician, warehouse management, and cabling experience, seeks to bring talent and performance to an organization that values drive, energy, and dedication to achieve results. Exceptional producer that delivers solutions by combining cable and optic fiber, manufacturing process, assembly, PCB design/build, electronics systems, and key analytics skills. Excel with problem resolution, root cause determination, diagnostics, and troubleshooting to maintain optimal systems operation. Skilled problem solver with the ability to think critically during high-paced situations and render innovative solutions to impromptu events or complex issues. Accomplished in technical program support, debugging, and keen ability to build and maintain long-term internal and external relationships.

Areas of Expertise

Cable & Optic Fiber

Problem Solving & Analytics

Facilities & Building Maintenance

Radio Communications Equipment

Computers & Electronics

Manufacturing & Assembly

PCB Design/Build Processes

T.V. Modulators & Receivers

Project Tracking

Spectrum Analyzers

Shipping & Receiving

Oscilloscopes & Meters

Professional Experience

TIME-WARNER CABLE, INC., New York, NY

Engineering Technician

Managing all aspects of on-site technical support for cable TV operation, inclusive of installation, operation, repair, and replacement of laser transmitters and receivers, pulling cable, installing cable ends/connectors –BNC, Ethernet, in addition to “N,” “F,” microwave-guide, and patch panels.

Key Accomplishments:

Operated and tested array of equipment with various spectrum analyzers, oscilloscopes, Hukk meters, Sunrise JDSU, Wavetek, Tektronix, HP, and related tools.

Assessed immediate, continuous, and long-term needs of repair, replacement, and installation to maintain optimal systems function with spectrum of TV modulators and receivers for company’s cable TV operation.

Performed change requests, mobilize resources, and monitor project progress to ensure all assignments are completed to timelines and cut-off dates.

Oversaw various system program material uploads and down-links to meet quality assurance protocols and process directives.

Designed support system for feed horns on 9-meter parabolic reflector, inclusive of necessary equipment and material requisition to enable proper affixing of unit and azimuth, height, and horizontal positions.

** *** **

Additional experience as Site Survey and Installation Technician at Tele-Signal Corp., Shipping and Receiving Supervisor at Lambda Electronics Manufacturing Co., and PCB Designer at Cardion Electronics Co.

Education & Training

Coursework, Forensic Science, Suffolk County Community College

License, FCC Amateur Radio & Commercial General Radio Operator with Radar Endorsement

Certification, Fiber Optic Technician, NCTI

Awards & Distinctions

Commendations, Performance Excellence, Time-Warner Cable, Inc.

IEBW Local 3 Member



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