Objective

To work in a challenging environment that can improve my existing skills and a work place that allows growth, both in skills and personally.

Experience

SENIOR NETWORK SYSTEM ADMINISTRATOR - THE SEVILLEGROUP INC. - 2004 - 2016 Handle all network and end user support for over 100 users of the WCCUSD District Bond Management Program Team. Manage departments, users, and devices with AD OUs and Group Policy within Active Directory. Manage and maintain software/hardware for Windows 2003, 2012 Server, Exchange 2003, 2010, VSX VMWare (which I had another 6 servers running; Print Server, File Server, DCs, PPAC Server, Web Server, DHCP Server and SQL Server 2003 & 2007). I would also maintain all switches, routers, firewall, battery backups (testing and maintaining the battery themselves), all laser and consumer base printers (HP, Dell, and Xerox Copiers). I would perform daily backup with all essential software and files. I also handle all mobile devices; to support, and deployment. I am also the web master for two bond program website. One is call (WCCUSd Bond Program and CBOC website). I am also a system administrator for our off site servers called Project Solve 2. Project Solve 2 was a project management software that allows CM, PM, and PE to keep track of their school projects. I would have to handle new project creations, train new users, and maintain all data on those servers. I also helped R&D department to test out new software and hardware to make the network more efficient. I would also project future cost for IT department for the next fiscal year. On top of my regular duties, I would also provide Helpdesk support onsite and off-site. I would write reports, from incident reports of the week, to server maintenance, to suggestions for improvement and equipment needs. Manage all service request through the ticketing system. I would also have weekly meetings with my managers to discuss about servers, web design, and incident reports. QA ANALYST - RING2, LTD. 2004-2010

Duties would be to create test harness, matrixes, documents and manage our bug tracking database. I would meet on a daily basis with engineers and project manager to go over status reports and their progress. Would also use CDE and JDE to debug software against mobile devices. SOFTWARE ANALYSIS - ELECTRONIC ARTS (EA REDWOOD CITY) 2002-2003 Test products for consumers for Electronic Arts for game defects, gameplay issues, and stability. Using analytical, methodical, and creative ways of finding problems with the product. Work with others on team projects consisting of more than 30 people. I have worked on James Bond: Nightmare PC and The Sims Online for the PC.

NOC/TAC/CUSTOMER SOLUTION/ SYSTEM VERIFICATION ENGINEER - PAGOO INC. -2000-2002 Maintain production servers for VOIP products. Using remote access program, troubleshoot network services and servers. Handle phone calls from engineers on production servers and technical problems. Help resolve problems over the phone and help calm customers. Winson Thai

713-***-**** aczdpv@r.postjobfree.com 18807 Satinbird Circle Cypress, TX. 77429 Supervise when managers wasn’t on duty and trying other analyst on new procedures and processes. I was also in charge of engineering lab, maintaining users and computer, Compaq Servers and PCI. I also wrote the manuals for our product and procedures and did QA load, performance, troubleshoot testing for each COM+ component. I also created VB scripts to test against our VOIP production servers.

SCANNING/INDEXING TECH/SUPPORT DESK - THE MCGRAW HILL COMPANIES - 1999-2000 Manipulate images and digitized for transmittal to McGraw Hill main server. I would also have to classify images for chronological sorting. Backup to the Network System Administrator when he was out of town or on vacation. I would handle system backups, verifying images are correct for transmission, and provide help desk support. During my work hours I would also do QA to report software bugs and submit them to Corporate.

COMPUTER TECHNICIAN, ATMAN COMPUTERS - 1998-1999

Handle all repairs and upgrades for desktop, laptops, and servers. I also assembled new computers and handle all on-site services, which include deployment of whole networks on Windows and Novell systems. Help customer support with Windows OS, Server, Novell, and Linux. I was also R&D for any new components that was release in the market to test against Windows OS and Server environment. INFORMATION TECHNOLOGY SUPPORT/COMPUTER TECHNICIAN/BACK-UP OPERATOR GEMOLOGICAL RESEARCH CORPORATION 1997-1998

I would setup POS computers for Novell or NT environment. I would also repair systems with hardware and software problems. I would also help solve customer problems over the phone with proprietary software and with administrating users and server maintenance. Help make centronics security devices for proprietary software. Handle all daily back-up/restore using VERITAS Back-up Exec. Education

MCP, MCSA - Unitek College

Windows Server Administration and Deployment, Fremont, CA. Network Administrator - CLC of San Francisco

Windows 2000 Server Admin and Tech, San Francisco, CA. ProjectSolve 2 Administrator - Richmond CA.

Primavera Project Management Software, PCM - Richmond, CA. Unix and Novell Systems - City College of San Francisco Computer Sciences, San Francisco, CA.

Information of Technology - City College of San Francisco Computer Sciences, San Francisco, CA.

High School Graduate - George Washington High School Programming Language in Hypertext and Game Designing, San Francisco, CA. Skills

Proficient and familiar with a vast array of programming languages, different systems, concepts, project management, R&D, and deployment of network topology. Proficient and familiar with a vast array of programming languages which includes Fortran, Visual Basic, C, and Hypertext. I am also familiar with concepts, technologies, and scalability of deployment of entire network.

Languages

English (Native), Cantonese (Understand), Vietnamese (Understand), Chew Chow (Speak) References and Letter of Recommendation

Available upon request

ProjectSolve 2

Administrator

PPACS (Revelation

and Bi-Tech)

Windows Server

NT4, 2000, 2003,

2012

Sharepoint

Windows XP, 7 and 8

Desktop Support

Computer

Technician

(Hardware and

Software

Unix (Berkeley

Systems, HP Unix)

Mobile Phone

Support

Fortran, Visual Basic,

C, Hypertext

Digital video and

Image manipulation

Microsoft Office

Suite

Diagnose Hardware

and Software

VMWare Primavera Project

Management

Sofware

Network

Fundamentals and

topology

Novell

Mac OS DreamWeaver and

html coding

Helpdesk support Printers, Scanners,

Copiers

Active Directory BES Server Jira helpdesk

ticketing server

routers, firewalls

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