Security Officer Customer Service

Calvin Johnson Cell: 832-***-**** Other: 832-***-**** Email: *************@*****.*** SUMMARY OF QUALIFICATIONS Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Prevented losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers. Controlled traffic by directing drivers. Completed reports by recording observations, information, occurrences, and surveillance activities. Maintained environment by monitoring and setting building and equipment controls. Maintained organization's stability and reputation by complying with legal requirements. Ensured operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques. Contributed to team effort by accomplishing related results as needed. Preformed Escorts for Employees, guest, and children through construction zoned areas. SKILLS Surveillance Skills Safety Management Communication skills Experienced securing premises/facility Affective resolution conflict Clam in emergency situations Knowledge CPR/First Aid Customer Service Confidential information Excellent detection of imminent threats Organized/ Eye for details PBX Operator/Dispatcher Adjustable to the changing priorities Supervising up to 9 individuals at any given time PROFESSIONAL EXPERIENCE Allied Universal Security officer Houston, TX Oct. 2016-Feb. 2017 Star Protection Security Officer Houston, TX Mar. 2016-Oct. 2016 Allied Barton Security Officer/Supervisor Houston, TX Nov. 2010-Sep. 2015 Houston Forwarding Center Packer Houston, TX Jun-2010-July 2000 C.S.S Security Officer Houston, TX May 2008- Apr. 2009 Premier Advertising Marketing Houston, TX Feb 2008-May 2008 Wackenhut Corp Security Officer Houston, TX Jul 2002-Apr. 2007 Setec Protection Security Officer Houston, TX Oct 2001-Jun. 2002 LBJ Hospital Floor Tech. Houston, TX May 2000-Aug. 2001 United Retail General Labor Houston, TX Jun 2000-Aug. 2000 EDUCATION Forest Brook Senior High School Basic Houston, TX 1998 TRAINING TDPS Texas Private Security Bureau Texas Aug. 2016 Non-Commissioned Officer Training Texas Level 1 & 2 Texas Driver License Texas