Customer Service Sales Associate

Maren Nielsen aczdlu@r.postjobfree.com 416-***-****

March 16, 2017

Leading Marketing Firm

To Whom It May Concern:

As a first year environmental studies student with a focus on environmental management at York University, I am constantly searching for new opportunities to gain experience, challenge myself, and find a strong cultural fit with an employer. After researching many different opportunities, I was drawn to the Summer Student position with Leading Marketing Firm. It is apparent to myself that Leading Marketing Firm values integrity, a component that I strive to uphold in all my academic and professional work.

The Summer Student position requires organizational, interpersonal, observational and analytical skills, aspects I have developed throughout my studies at York University. I am constantly challenged to think critically when developing hypotheses and conducting fieldwork. Extensive literature reviews pertaining to current environmental affairs linked to policy, ecology, arts, health and conservation have allowed me to advance my professional knowledge. Conducting fieldwork by performing systematic tree sampling followed by inputting data into excel spreadsheets and conducting calculations to determine tree species diversity has enhanced my knowledge and analytical skills.

I have developed many abilities that have allowed me to succeed, many of which have been advanced throughout the past four years as a Sales Associate at Sport Chek. I am tasked with delivering exemplary customer service, while dealing with time sensitive documents. This requires excellent verbal communication, to provide product and service knowledge across a variety of departments. Initiative to improve interpersonal skills is critical to maximize team efficiency. The ability to collaborate effectively with others has contributed to my experience. This position has allowed me to advance my knowledge, communication, and technical skills.

Each of these experiences have forced me to step out of my comfort zone, and develop my adaptability and problem solving skills to perform above expectations. These opportunities, along with passion of the environment, outdoors, athletics and sciences have prepared me to succeed in a Summer Student role with Leading Marketing Firm. As a student who has consistently been involved in athletics and academics, the collaborative environment and high performance standards of Leading Marketing Firm aligns perfectly with what I am searching for in an employer.

Thank you for taking the time to review my application, and please feel free to contact me if you have any further questions.

Sincerely,

Maren Nielsen

Maren Nielsen aczdlu@r.postjobfree.com 416-***-****

EDUCATION

Bachelor of Environmental Studies, York University, Toronto, ON 2020

Environmental Management Specialization

Sustainable Energy certificate in progress

PROFESSIONAL EXPERIENCE

Sales Associate, Sport Chek, Bolton, ON 2013 - Present

Utilizing exemplary customer service to provide product and service knowledge across a variety of departments

Using strong interpersonal skills to communicate and collaborate effectively with customers and coworkers

Maintaining store appearance and cleanliness, item price change reports, receiving shipment of merchandise, weekly advertisement setup and takedown

Receptionist, GM Motor Products, Bolton, ON 2012 – 2013

Prepared vehicle sale packages for new owners in a timely manner

Handled cash transactions for both product and service sales

Filed work orders for entire dealership

VOLUNTEER EXPERIENCE

Head Timekeeper, Caledon Women’s Hockey League Annual Tournament 2013 – 2015

Collaborated with coordinators to develop effective tournament game sheets

Operated main arena time clock and music controls with attention to detail

Ensured all game sheet data is properly entered with no error

Trainer, Bolton Wanderers Soccer Club, u8-u11 Girls Teams 2014-2016

Collaborated with coaches to introduce, develop, and implement advanced soccer skills

Applied strong communication and leadership skills to provide expert coaching

Developed specific practice training plans tailored to each team’s needs

Assistant Coach, Kleinburg Nobleton Soccer Club u10 Girls Team 2011-2013

Applied strong communication and leadership skills to provide expert coaching

Assisted with weekly practices, including development and setup

Collaborated with external teams to set up exhibition games

ADDITIONAL INFORMATION

Intermediate French and Beginner German

12 years of competitive soccer

Member of York University Ski Club

Valid Ontario G drivers license

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