System Administrator Support
Resume:
Hin Lo
Houston, Texas USA *7008
*******.**@*****.***
OBJECTIVE
To obtain a position in a growing and profitable organization, where I can be a member of a team and while allowing me to pursue personal growth and help others. PROFESSIONAL SUMMARY
Highly motivated, personable business professional that enjoys challenging work environment. Over Twenty years in the IT industry with a wealth of knowledge ranging from network administration to support and consulting roles.
WORK EXPERIENCE
Halliburton – Landmark Graphics, Houston, Texas USA Linux/Windows System Administrator Operations 05/06 - 03/16 09/1998 - 03/2016
Work as a primary IT support for Halliburton – Landmark Graphics Customer Support and Training Facility
Customized a linux and windows installation based on the application requirement and duplicating the client setup.
IT support for both external and internal clients
Openworks server Database and client installation.
Creating and provisioning VMWare virtual Machine (linux, windows workstation & server) for the Customer support agent to be used to support multiple version of Landmark Application.
Support and Maintain NAS for the customer support agent’s home directory and application tree.
Create and published the Annual Satisfaction survey for the Landmark application and Customer Satisfactory survey for the support call that the customer called in.
Responsible for creating images, updating applications and data loading for classes
Support both Linux and windows environments
Responsible for configuring and installing 'OpenWorks' computers for classics applications
Troubleshoot Landmark applications, Oracle and network problems for internal and external customers
Responsible for mentoring new IT consultants
Work with instructors to create and update class data, seismic data and OpenWorks projects
Maintain training servers and workstations
Schedule classes assignment
Network Application Analyst 06/05 - 05/06
Using OpNet software to analyze the traffic and payload for a particular application on the network. Report the finding of the analysis and make a recommendation.
Simulate the network traffic
Responsible for documentation changes
Linux/Windows System Administrator 09/98 - 06/05
Create and maintain Corporate Desktop images (COE) using Symantec Ghost imaging software
Update current images with hot fixes, patches and applications as needed
Responsible for documentation changes
Compile new images for deployment
Image and configure new/cascaded computers for support
Configure dual boot system Windows and Linux Red Hat
Assist my team with escalations from our worldwide counterparts
Provide 'Second Level' support for local area network issues/port activation
Configure and install Windows 2000
Primary support for printer hardware break / fix and installations
Diagnose and fix hardware/software related problems including peripherals
Troubleshoot and repair all printers
Troubleshoot and make connection for wiring closet for the network switches SCINet, Houston, Texas USA
System Administrator/Webmaster/Consultant
02/1998 - 09/1998
Diagnose and fix hardware and software related problems
Setup and manage the exchange server and webserver for the company.
Install and Configure hardware on Compaq servers
Work as a consultant to Landmark Graphics to support their pc environment University of Houston- Psychology Department, Houston, Texas USA
System Administrator/Webmaster
07/1996 - 01/1998
Configure and install MS Office, Windows 95, and DOS
Configure and install Windows NT 4.0, Windows 98, Windows 95
Diagnose and fix hardware and software related problems
Responsible for repair and maintenance of all printer models
Troubleshoot and repair laptop and desktop hardware including peripherals
Install and Configure hardware on Compaq servers EDUCATION
University of Houston Houston, Texas USA
School of Business Administration – Management Information System
1992 - 1997
SKILLS
Linux Administration: Install, upgrade and maintain Red Hat/CentOS 3, 4, 5, 6 & 7
System Administration: Linux (Red Hat & CentOS) and Windows
Windows Administration: Windows Server 2008, 2010, 2012 and Workstation 7, 8, 10; installation and configuration
Microsoft SQL Server: 2003, 2005, 2008, 2012; installation and configuration
Microsoft Exchange server: 2010, 2013; installation and configuration
Microsoft Lync 2013; installation and configuration
Microsoft Sharepoint: 2010 2013; installation, configuration
VMWARE vSphere; installation, configuration
Cloud Administration: Amazon AWS & Microsoft Azure
Knowledge: Internetworking (LAN/WAN), troubleshooting all hardware platform and FlexLM (License management) issues
Seismic and Geo Data Management coordination and support for training
Citrix MetaFrame server installation, licensing and application publishing and administration
Limesurvey: survey engine and creation tool
CORE COMPETENCIES
System Administration: Linux ( Redhat,CentOS, Suse), Windows (NT/2000/2003/XP/2008/7
Virtualization: VMWARE, Microsoft Azure
Database Tools: Oracle 10g/11g, MSSQL, SQL plus
System configuration Landmark's applications: Geological and geophysical applications, OpenWork’s, DecisionSpace Desktop, Drilling apps, Oracle and Geographix
Managing Customer Support Infrastructure and Landmark Training Facility
Geoscience Applications Support/ IT
Infrastructure Systems Architect (Linux/Windows/Virtualization)
G&G/Drilling/Petrophysical Application Support Analyst TRAINING
UNIX/ Linux
Seismic Data Management
OpenWorks System Administration
Geo Data Management
OpenWorks Data Input/output
Landmark Optimized Computing solutions and services boot camp
ITIL certified training
OpNet Software
LICENSES AND CERTIFICATIONS
ITIL Foundation
Microsoft Certified Systems Engineer
Microsoft Certified Professional
REFERENCES
Available upon request
Contact this candidate