Brett Bascom

aczd84@r.postjobfree.com

360-***-****

Objective

Customer service professional seeking full time employment in office environment in Kitsap County area

Professional Highlights

Hospital PBX Operator

Communications focal point for a 300+ bed hospital with 8 off site satellite clinics

Performed customer service on a central switchboard

Routed phone calls to appropriate locations

Relayed messages for physicians and nurses

Kept appropriate audit logs

Performed emergency code calls

Front Desk Receptionist

Guided vendors, patients, and family to the appropriate locations

Checked in patients for surgery and radiology

Tracked patients through procedures and notified family of status

Reconciled department petty cash funds

Communications Technician

Wahiawa, HI: High Frequency Receiver equipment technician

Skaggs Is, CA: High Frequency Receiver equipment technician

US Navy: Cryptologic equipment and computer operator

Skills

Enjoy working with the public

Extensive customer service interactions with public by phone and in person

PBX console operator

Quickly prioritize tasks as necessary

Knowledgeable in medical terminology

Operate multi-line office phone

Keyboard 50 words per minute

Enforced HIPPA regulations

Central fire panel operator

Coordinated medical and emergency codes

Overhead paging system operator

Desktop computer operations

Daily working with EPIC (medical data base)

Work well with groups and independently

Previously held top secret clearance

Employment History

PBX operator & Receptionist

Harrison Hospital, Bremerton, WA

Sept 1991 – Jul 2016

Communications Tech

Dynacorp, Wahiawa, HI

Sept 1986 – Sept 1989

Communications Tech

Dynatech, Skaggs Island, CA

Apr 1980 - Sept 1986

Communications Tech

US Navy, NAVCAMS WestPac, Guam

May 1975 – Nov 1979

Education

High School Diploma

East High, Kansas City, MO

Jan 1975

Class “A” School

US Navy, Pensacola, FL

Sept 1975

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