Engineer Electrical Engineering

Talented Oracle Transportation Management (OTM) Professional with 2 years of experience

SUMMARY OF QUALIFICATIONS:

Two years of experience as Software Testing and Support Engineer including 1.5 years for OTM experience.

Good understanding of Oracle OTM modules: Order Management, Contract and Rate Management, Operational Planning, Shipment Management with business processes and functions such as Logistics Planning, Production Scheduling, Dispatch, Carrier Operations.

In-depth knowledge of testing, documenting and supporting implemented OTM solution based on business requirements.

Excellent testing project and time management skill both as a team member as well as an individual contributor.

Proficient in business process engineering/integration and software development life cycle skills, including analysis, problem solving, testing and supporting implementation of software applications.

Excellent communication, analytical, interpersonal, and presentation skills

Presented National Level Technical Papers during academics.

EXPERIENCE:

Innowera, Irving, TX Jun 2015 – Current

OTM Support Engineer Apr 2016-Current

Work with Logistics teams as a liaison and representative of IT to support delivery of IT solutions

Assist with gap analyses highlighting current state, future state, client needs, best practices and competition.

Overall responsibility of support for resolving outbound and inbound logistics operations issues within OTM

Skilled in using CSVs, XMLs file formats for mass upload as well as good understanding of SQL queries.

Consult and assist technical teams during design, development, and enhancement phases by testing of automated business processes and systems.

Create and manage Oracle Service Requests (SR) and drive them to resolution effectively and timely.

Assist Business Intelligence team data mapping, writing functional specifications for business reports based on user requirements.

Business process mapping, requirement gathering and documentation using AIM methodology

Assist in Setup/Configuration and documentation along with user training on following

oService Providers, Equipment Groups, Itineraries, Ship Unit Specs, Items, Packaged Items, Cross Docks, Pools, Calendars, Planning Parameter Sets

oCarrier Rates for TL and LTL (SMC/Rateware/Czar)

oRate Services (SMC Carrier Connect, Simulation, Day Duration, External Drives and External Transitdays)

oExternal Distance Engine PC Miler 25.1

oAccessorial (Fuel Surcharge, Toll Charges, etc.)

oUser and User Roles, Custom Menus, Screen sets, Manager Layout, User Preference

oCustom Tender format development by working technical team via XSL modification and testing

oDocumenting workflow automation agent requirements and maintenance in case of production issue

Troubleshoot Bulk Plan errors, optimize Bulk Plan performance via iterative testing approach with parameter changes, and assist in fine tune of Planning Parameters to maximize savings.

Assist in Integration Interface documentation and mapping of following objects: TransOrder, Release, TenderOffer, TenderResponse, PlannedShipment, and ShipmentStatus XMLs.

Monitoring daily automation agent errors as well as integration errors (Transmission failures) followed by corrective action and documentation to avoid same errors in future by working with required technical team

Support applications patching, upgrade and maintenance activities by testing and troubleshooting functional area.

Environment: OTM v6.1.5 and v6.3.1

OTM Test Engineer Jun 2015 – Apr 2016

Write test scripts by working with implementation team and test end to end scenarios in following areas:

oOrder Base and Order Release creation via integration XMLs along with associated workflow agents

oShipment creation via Bulk Planning as well as Direct Planning and Multistop Actions

oAuto Tendering process via Step Tender and Spot Cost for Pre-Loaded and Live Loads

oCarrier Communications: Accept/Reject Tender and Shipment Status updates including EDI as well as OTM portal test cases

oOTM interfaces for PlannedShipments XML with legacy systems for shipment communication and load creation in legacy system

Test and identify system level issues related to functionality within OTM and work with technical team till resolution

Provide end-user instructions, training, and support to resolve application issues.

Support applications patching, upgrade and maintenance activities by testing and troubleshooting functional area.

Environment: OTM v6.1.5

Qualcomm, San Diego, CA Jan 2015 – Jun 2015

Test Engineer I

Test LTE/Volte and WIFI functionality including performance testing on prototype snapdragon hardware platforms

Load Android OS build via Trace32 JTAG interface and configured with Qualcomm software tools such as QPST and QXDM

Execute functionality and performance tests in both Lab and Field environments using Android’s build-in UL and adb features, audio and Video Quality test, various Qualcomm testing/benchmarking applications and standard network utilities such as FTP, tcpdump and Wireshark

Report issue and work with team to resolve failures obtained

Collecting and analyzing the UE and network logs from test setup with failures and helping in finding the root cause of the failures

EDUCATION:

Masters of Engineering in Electrical Engineering Dec 2014

New Jersey Institute of Technology (NJIT), Newark, New Jersey, USA (GPA: 3.45/4.0)

Bachelors of Engineering in Electrical Engineering May 2012

Gujarat Technological University (GTU), Gujarat, India. (GPA: 3.5/4.0)

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