Quality Engineer Manager

Kay Springston

kay*mbaatgmail.com 678-***-**** www. linkedin.com/in/kay-springston1

Summary

Professional career highlights are Business Owner/Manager, Senior Quality Engineering Specialist, Supplier Quality, and Quality Excellence Leader. Responsibilities included Quality System Design, Advanced Product Quality Planning, Variability Reduction /SPC Programs, Mentoring Six Sigma Projects, Quality Lead for Advanced Materials Focused Factory, and Supplier Approval and Audit Controls. Goals focused on Quality System Designs and Improvements that met process, product, and business goals identified by F-22 program contract.

Education

Master of Business Administration – Management

Master Science Engineering Technology – Quality Assurance Concentration

Bachelor of Science in Engineering Technology – Plastics

Professional Experience

U.S. TECH-SOLUTIONS Sandy Springs, GA

Quality Excellence Leader – Supplier Quality

Determine Root Cause of issues found in returned products for Consumer Products.

Coordinate Non-conforming Product Returns to Manufacturing for Continuous Improvement.

Conduct Trend Analysis on Customer Return Log Data to focus Improvement Projects.

Escalation of Technical Issues to Brand Management and Manufacturing Centers.

Creation of Identification Methodology to track returns sent for Process Escape Analysis.

EXIDE TECHNOLOGIES Milton, GA

Supplier Quality Engineer

Restart Corporate Supplier Quality program during end of corporate bankruptcy.

Perform audits at Supplier facilities and created new Supplier Audit format.

Manage Production Part Approval Process and documentation log.

Create Supplier Scorecard program and reporting format for Plant Quality departments.

Work with Commodity Managers and Product/Processing Engineers to approve new Suppliers.

Review and approve Supplier Control Plans, FMEAs, Process Flows, and Capability Studies.

Support development activities for product improvements and new contract manufacturing.

SHE-NOVATIONS, LLC Marietta, GA

Owner/Manager

Designed and directed remodeling projects/repairs for residences, churches, and small offices. Tile installations, rough and finish Carpentry projects, General Painting, and Deck and Sunroom additions. Supervising and Contracting with Construction Crews and Trade Workers.

SHARDS STAINED GLASS, LLC Marietta, GA

Owner/Manager/Design

Started a small business specialized in custom Stained Glass windows and panels. Designed and engineered window restorations. Worked with the Retail Business Owner to learn and understand Product Selection, Sale Displays, and Customer Service for a retail space. Taught classes and made custom pieces to sell.

LOCKHEED AERONAUTICAL SYSTEM COMPANY Marietta, GA

Senior Quality Engineer Specialist – Advanced Materials

Represented Quality Engineering in Supplier Contract Negotiations

Designed Process Controls to meet Government Continuous Improvement Requirements

Evaluated Quality Systems and Manufacturing Processes - Internally and at Vendor Facilities

Ensured Lockheed compliance to USAF contractual Quality System Requirements

Mentored Lean Manufacturing, ISO 9000 Implementation, and Six Sigma Teams

Coached Green Belts/Black Belts for the Composite Manufacturing Focused Factory

Senior Quality Engineer – Advanced Materials

Authored Manufacturing Process Proofing Plan for Systems Integration

Created Variability Reduction and Statistical Process Control Programs

Specified Quality System Requirements for Manufacturing Planning Documents

Lead Root Cause Analysis, Corrective Action, and Special Emphasis Teams

Evaluated Supplier Factory Capabilities, Safety Programs, and Product Compliance

Investigated and Defined Industry Best Practices for Reinforced Fiber Materials

Developed Advance Materials Training required for Focused Factory Personnel

GENERAL DYNAMICS Fort Worth, TX Senior Quality Engineer – Advanced Materials

Determined Quality System requirements for Engineering Specifications for Jet Aircraft

Project Manager for Composite Part Manufacturing program for Air Force Repair Depots

Created budgets and manpower plans for Strategic Operations Planning

Resolved problems reported by shop floor personnel and management

Determined Root Causes for Defective Parts found during the Manufacturing Process

Senior Advanced Manufacturing Development Engineer – Manufacturing Technologies

Managed Manufacturing Technology Development Programs

Managed Air Force Composite Part Repair Facilities Programs

Advanced Manufacturing Development Engineer – Manufacturing Technologies

Created Formal Responses to Government Requests for Proposals (RFP)

Designated Technical Expert for the Structural Honeycomb Repair Facility program

Advanced Training

Internal Auditing for ISO 9001:2008

Design for Six Sigma Manufacturability

Quality Function Deployment

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