Manager Engineer

Spoorthy

Email: ************@*****.*** Phone: 404-***-****

Linux System Administrator

Junior-Level IT Professional with 3+ years of system administrator experience in multiplatform Linux, VMware ESX and Windows environments, with hands-on expertise in networking, storage, scripting, and systems integration.

Professional Profile

Well experienced in Installation, administration, patches, up-gradation, configuration, security issues, performance tuning and troubleshooting of Red Hat Linux 4/5/6, Window.

Proficient in Installation, configuration, maintenance of open LDAP server and application integrated with apache/tomcat, samba & sendmail, web sphere application servers and postfix mail server for user authentication.

Experience with server/kernel performance tuning, system security, system monitoring and system network interface load balancing.

Expertise in system monitoring and software installation tools including Nagios, RPM, yum, apt-get.

Expert in Kickstart, Jumpstart, and Ignite Installation Methods.

Strong proficiency in supporting Production Cloud environments (Azure, VMware) as well as traditional managed hosted environments.

Provide recommendations for new Linux server deployments in a datacenter environment.

Setup Internet load balancing on Multiple ISP, Firewall, Port forwarding, IP routing using IPTABLES

Working knowledge of implementing and administering VM's using VMware ESX and

Proficient with mail technologies such as SMTP/ICMP/ send mail/mailx.

Strong knowledge of system performance and monitoring tools.

Experience in RPM build package, Kernel update & remote network installation

Routine maintenance with latest Security updates and software update.

Expertise in Installation, Configuration & Troubleshooting VMware ESX.

Installing and upgrading VMware tools on client machines.

Migrating Virtual Machines across various VMware products like ESX servers Workstation and VMware servers.

Experience in P2V, V2V MIGRATION using VMware Converter. Creating host and client VM templates and cloning.

Experience in NAS, NFS storage and RAID concept

Configure networking in Linux servers.

Remote system administration experience.

Proficient in hardware, software and networks troubleshooting and problem determination/resolution.

Excellent technical skills, with strong knowledge of current and emerging technologies.

Experience with system and storage sizing, capacity planning, system tuning and system integration.

Technical Proficiency

Operating Systems

LINUX - Red Hat Linux 5.x, 6.x, Ubuntu, UNIX - IBM-AIX, WINDOWS – 2000/2003/2007/NT Server/XP Pro/Vista/7

Hardware

HP ProLiant, G6/7/8/9, IBM x236 IBM x232, IBM 3650, IBM HS22, HS12, LS22 Blade Center, SunT2000, T5240, T5120, E6500, E4500/ E3500, E450/M4000, B6000

Virtualization

VMware, ESX Server, Virtual Center Server 2.5, VMFS Data store, VMware Workstation 6 and up, VM Update Manager.

Tools

WebLogic, WebSphere, Apache HTTP/Tomcat, VERITAS Volume

Manager, VERITAS Net backup, TSM, Cluster server, Nagios

Languages

Scripting Shell

Network Protocols

TCP/IP, NIS, NFS, DNS, DHCP, LAN, FTP/TFTP, SSH, SFTP, SNTP, SMTP, ARP, RARP, PPP, POP3 and Firewalls

Education

Masters, Northwestern polytechnic University, CA

Bachelors in electronics and communication Engineering, Dayananda Sagar Institute Of Technology, India

Professional Experience

Roles: Escalation Linux Support Engineer

Client: Microsoft, Fargo, ND Mar 2016 to June 2016

Environment: Shell/Perl Scripts, Linux, REDHAT, Linux Kernel.

Description: The client is strategic to enabling customers, ISVs, and IT to develop, test, and deploy solutions in the cloud to take advantage of economies of scale, reliability, globally distributed data centers, and generally reduce the effort of managing dedicated IT infrastructure. The cloud offering is a growing leader in the cloud market with Support enabling customer success and providing a key differentiator when customers make buying decisions.

Responsibilities:

The Support Escalation Engineer is responsible for support delivery, working with customers to resolve, complex technical customer issues on the Cloud Platform.

Experience as a Build and Release Engineering in automating, building, deploying, and releasing of code from one environment to another environment.

In addition, the support escalation engineer will focus on determining technical support scenarios, supportability asks, support workflow adjustments for customer previews; identifying required tools, cloud access, training, processes or capabilities for support to assess issues quickly and efficiently

This is a critical role in the implementation of cloud support capabilities which includes working with the Engineering group and supportability PMs to implement asks; identify technology, and/or process readiness needs, and work with Training PMs and Technical Leads to ensure support team readiness; and, develop relationships with and engage with technology-specific support teams for customer incident resolution when required.

Specific measurements include achieving team goals, time to resolution or escalation, enabling a response time similar to competitors; maintaining technical skills through completion of ongoing readiness and Platform training; and, in general participating in the creation of future support capabilities in the cloud.

Updating patches to keep servers updated against bugs present in the operating system using yum etc.

Worked on variety of Linux Platforms Red Hat Linux, Solaris that includes installation, configuring and maintenance of applications on this environment.

Worked with the management to develop deployment specifications and configurations.

Configured SSH, SMTP, Build Tools. Configured Proxy to get auto updates.

Involved in 24x7 production-computing environments support. Experience providing on-call Performance tuning and troubleshooting of the applications and resolution of issues arising out of the ticketing systems in Remedy.

Roles: Linux Systems Administrator

Client: WOOFAWARE Effigent India Pvt. Ltd. Hyderabad, A.P Jan 2013 to July 2014

Environment: Red Hat Linux, DNS, DHCP, NFS, SAMBA, Apache, SMTP.

Description: WOOFWARE is patient admin workflow management system intended to replace the existing legacy system, VCA maintains chains of veterinary hospitals in US using WOOFAWARE. In the existing systems, each hospital runs in a different system and some of them have not been computerized yet.

Responsibilities:

Configuration of LVM (Logical Volume Manager) to manage volume group, logical and physical partitions and importing new physical volumes.

Configuration of RAID 0, 1, 01, 10, 50 for backup and recovery.

Updating Patches in the Systems as per the requirement.

Responsible for supporting Sun servers for production, development and testing.

Installing, Configuring and Maintaining the DHCP, DNS, NFS, NIS, send mail server.

User Account Management, Group Account Management, configuring dumb terminals, adding modems, formatting and partitioning disks, manipulating swap, local and remote printer management, taking and restoring backup, scheduling jobs.

Performance tuning and preventive maintenance. Performed daily backup.

Performed installation and configuration of LDAP.

Resolving TCP/IP network access problems for the clients. Implementing Remote System Monitoring with Sun Microsystems.

Develop, Maintain, update various scripts for services (start, stop, restart, recycle, cron jobs) Unix based shell.

Experience with OS upgrades and installation of third party software, packages and patches.

Scheduling full and incremental backups using Net Backup on daily, weekly and monthly basis.

Experience with adding and configuring devices like Hard disks and Backup devices etc.

Hands on VMware for installing Linux and SuSe Linux and windows on virtual machines.

Roles: Linux Systems Administrator

Client: Exilant Technologies - Bangalore, Karnataka June’11 to September’12

Environment: Red Hat Linux, DNS, DHCP, NFS, SAMBA, Apache, SMTP.

Description: Exilant Technologies is software Services Company headquartered in Bengaluru, India. Exilant offers software services in various application domains. Maintaining the user-group database and assigning cron jobs for particular set of users. Configuring the LVM's and assigning quotas. Kickstart, hardening of the servers.

Responsibilities:

Installed Linux operating systems, apply patches, manage file systems and monitor performance on VM, and DELL server.

Installed and Configured DNS, DHCP, FTP, TFTP, NIS, and NFS in Red Hat Linux.

Experience in Troubleshooting Boot/GRUB issues and Performance Tuning.

System performance tuning, User administration and security.

Used RPMs to install, update, verify, query and erase packages from Linux Servers.

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