Ashley Moraida

**** ********* ** 210-***-****

Houston, TX 77019 aczd6n@r.postjobfree.com:aczd6n@r.postjobfree.com

mailto:aczd6n@r.postjobfree.com

mailto:aczd6n@r.postjobfree.com

mailto:aczd6n@r.postjobfree.com

Quality Assurance Professional with knowledge of all food safety regulations including research, production, label design and creation, regulatory compliance, food safety, food defense, nutritional labeling. Experienced in MS Excel, Access, Word, Outlook, and PowerPoint. Certified in nutritional labeling and advanced labeling, food defense certification, HACCP and Leadership excellence. Major strengths include: self-motivated, excellent time management and ability to multi-task, problem solving, attention to detail, team work, oral and written communications.

Qualifications

Top performing Quality Assurance Professional with extensive experience in the restaurant industry.

Strengths include:

Audit Programs Supplier Development

Regulatory Compliance Corrective Action Plans

Supplier Relationships Problem Solving

Product Specifications Food Safety

Nutritional Knowledge Base Protein Quality

Produce Quality Packaging Quality

Professional Experience

August 2009 – February 2016 Whataburger San Antonio, TX

Quality Assurance Coordinator II (August 2011 – February 2016)

Trained and managed three Quality Assurance employees.

Developed and updated product specifications for all categories

Scheduled and maintained supplier audits documents.

Oversaw the QA Balance Scorecard – tracked, verified and validated key quality attributes to complete quarterly scorecard.

Supervised the Whataburger QA Hotline (QAH) along with the 3rd party ServiceCheck calls pertaining to restaurant quality issues.

Managed Quality Assurance Programs.

Assisted the Supplier Development team in matching proprietary menu items for cost saving initiatives and to protect the supply chain.

Oversaw the quality of all Whataburger food and packaging SKUs

Quality Assurance Coordinator (August 2010 – August 2011)

Developed and updated product specifications for all categories

Completed supplier audits and supplier quality visits

Maintained QA Balance Scorecard – tracked, verified and validated key quality attributes to complete quarterly scorecard.

Monitored the Whataburger QA Hotline (QAH) along with the 3rd party ServiceCheck calls pertaining to restaurant quality issues

Managed product evaluation schedules

Continuation of product evaluations to include all Whataburger food and packaging items.

Quality Assurance Administrative Assistant (August 2009 – August 2010)

Monitored QA hotline- contact unit to verify issue and retrieve product information; contact suppliers and/or Sygma to resolve issue; follow up with unit to ensure the issue was resolved; monitor trends; organize reports for weekly QA Hotline Executive Summary.

•Assisted product evaluations on various produce and packaging.

•Reviewed and maintained records, invoices and ensured payments were made.

•Monitored the Quality Management Systems budget.

•Facilitated weekly Quality Management Systems meetings and updated notes and needed documents.

Texas A&M Marketing Department Student Worker (Fall 2007/2008 – Spring 2008/2009)

•Assisted faculty and students with academic needs.

•Answered and directed phone calls.

•Coordinated events for the department.

•Supervised undergraduate and graduate students taking exams.

•Compiled results from research experiments conducted.

•Copied test materials and class notes.

Greater South Texas Bank Teller (Summer 2006/2007/2008/2009)

•Assisted upper management.

•Received and processed transactions.

•Followed Bank Procedures when performing transactions.

•Maintained adequate cash limits and balances.

•Issued checks, money orders and cashier’s checks.

•Monitored lobby area.

•Assisted customers with account problems.

Education

Texas A&M University, College Station, TX

B.S. in Agricultural Economics 2009

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