Carnesha Franklin

**** ***** ****** ***. ****

Houston, Texas 77016

832-***-****

aczd5k@r.postjobfree.com

OBJECTIVE

To contribute to your company’s success through the use of exceptional customer service and people skills.

QUALIFICATIONS

Solid customer service experience.

Exceptional versatility and adaptability.

Dedication and drive as a hard-working individual.

Ability to manage multiple tasks in a pressured environment.

PROFESSIONAL

SKILLS

CUSTOMER SERVICE SKILLS

Assist customers with filing insurance claims on their phone

Assist customers with using their roadside assist

Deliver excellent customer service

COMPUTER SKILLS

Proficient in using programs as Microsoft Windows, Microsoft Word, Excel, and PowerPoint

Proficient in using the internet

EMPLOYMENT HISTORY

Customer Service Representative, Interactive Response Technologies, Houston, TX 02/2013 to 08/2013

Cashier, Target, Houston, TX 04/2012-01/2013

Cashier, Wal-Mart, Houston, TX 10/2010-02/2011

Cashier, McDonald’s, Houston, TX 07/2008-08/2009

EDUCATION

Houston Community College currently attending

Evan E. Worthing High School--- Graduated in June 2012

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