SUMMARY

Seasoned Quality Analyst with *+ years of experience in Software Quality Assurance on various domains like Banking, Retail and Ticketing systems.

Strong experience in both manual and automation testing.

Hands on experience in analyzing the business requirement, functional requirement, design specification and developing test strategy, test scenarios, test case design and test reports.

Experienced in QA methodologies and Software Development Life Cycle (SDLC) from requirement analysis to user acceptance testing.

Strong experience in developing and executing automation test scripts using TestComplete and Selenium.

Hands-on experience in API Automation Testing using Cucumber.

Experienced in Black Box testing, Smoke testing, Regression testing, Integration testing, Functional testing and system testing.

Excellent understanding and expertise in preparing Requirement Traceability Matrix (RTM) to map functional test cases with the requirements from the functional requirement document.

Hands on experience in writing complex SQL (DDL, DML and DCL) queries to perform back-end testing.

Excellent knowledge in UNIX shell commands.

Good knowledge in using Source Tree and GIT Lab.

Experience in working with ETL tool like Data stage to extract and load the files.

Effectively used HP-Quality Center, JIRA Test management tool that involves uploading the test cases, executing the test cases and logging the defects.

Effectively used Testlink Test Management Tool.

Identified, documented and reported bugs, errors, and interoperability flaws within software applications.

Experienced in project using Waterfall and Agile methodologies.

Good exposure in Defect Life Cycle.

Excellent problem solving, interpersonal and communication skills.

Very good team player and a self-starter with excellent problem solving and analytical skills.

TECHNICAL SKILLS

Methodologies

Waterfall, Agile

Technical Skills

Automation Tool

Framework

Java, Salesforce, .Net, Informix, XML, Oracle, Datastage, Putty 0.6,SoapUI

Selenium WebDriver, TestComplete, Cucumber

TestNG, Test Automation Framework

Office Tools

Excel, PowerPoint, Outlook, Word

Quality Assurance Tools

Mercury Quality Centre 10.0,HP-ALM 11.0,JIRA,TestLink

EDUCATION

Anna University, India Class of ‘10

Electrical Engineering

CERTIFICATIONS

Sun Certified Java Professional

International Software Testing Qualifications Board (ISTQB)

Oracle 10g – Oracle Certified Associate (OCA)

Certified Salesforce Administrator (ADM-201)

PROFESSIONAL EXPERIENCE

Employer: Ticketmaster-Live Nation Jan 2016 – Jan 2017

Test Automation Engineer

Project: Archtics Ticketing System

Archtics is a complete in-house solution that features superior ticketing, a comprehensive funds development program, customer relationship management and marketing tool. I have played a key role in converting manual test cases into automation test scripts using TestComplete automation tool for Archtics Ticketing system on various modules such as event management for season tickets, event audit reports, financial, price code components and user administration.

Responsibilities

Designed and implemented reusable automated test scripts using TestComplete automation testing tool

Used Test Automation Framework (In-house tool) to generate reports and data maintenance

Used Source Tree to interact with GITLAB.

Tested all the ATS API services using Cucumber and generate reports using Jenkins

Driving automation goals, supporting regression testing needs and work towards continually improving automation tools and coverage

Created and tracked bugs using JIRA (Defect tracking tool)

Webservice testing using SoapUI

Worked closely with manual testing team and vendor teams in completing TestComplete scripts and Cucumber API testing

Executed Regression Test Cases

Provided weekly testing status report to the management team

Worked as a apart of the Devops team and attending Pager duties

Employer: Cognizant Technology Solutions Feb 2013 – Jan 2014

Client: Walmart, Bentonville, USA

Quality Assurance Engineer

Project: Brazil Tax

The project objective was to develop and maintain a global system for Wal-Mart DCs (Distribution Centers), Warehouse management system for Brazil markets. Wal-Mart company growth is being limited in Brazil due to rules and regulation of the Brazilian government, which has the Brazil tax compliancy, establishing the foundation for the conversion of Distribution Center in all regions of Brazil. The UI was built both in .NET and 4GL with an Oracle based back-end.

Responsibilities:

Actively participated in preparing Test Strategy, Test Case Design, Test Execution and Test Reports

Designed test scripts using Selenium WebDriver with TestNG Framework

Created Test Cases using detailed BRD in Quality Center ALM

Performed backend testing in DB by SQL queries

Actively participated in requirement gathering and Change Request meetings

Executed Smoke, Sanity, Functional, System, System Integration and Regression Testing

Uploaded and assigned the defects through HP ALM 11.0

Performed Defect logging, defect analysis and defect retest

Prepared Regression Test Scenarios and test cases for newly added requirements

Employer: Cognizant Technology Solutions April 2012 – Feb 2013

Client: Walmart, Bentonville

Software Test Analyst

Project: GLS2 China Gaps – DBCS (Double bytes Conversion System)

The interface framework developed as a part of the main GLS2 (Global Logistic System2) project was meant to handle single byte data between UI and backend part. DBCS Project has been started with the analysis of converting the Chinese (double Byte) data flow from HOST to UI via, Top end Servers. Normally, English/Spanish characters are single byte, and there were technical challenges to migrate the GLS2 Application for Double byte character support. After much analysis, the simplest of all the options is, during display in the UI, the characters will be converted to Chinese. Whereas in all other places, say, Data sent from HOST, Top end server data handling everything will be in ASCII, and once the data sent to the GLS2 UI, the ASCII characters will get converted to Double Byte characters.

Responsibilities:

Analyzed Business Requirement Document (BRD) and created and executed the Test Plans and Test Cases

Prepared Test scenarios and Test cases

Created positive and negative test cases and performed Functional, Regression, System and User Acceptance

Testing

Coordinated with the development team and supported QA team members by writing SQL queries for testing the modules and reports

Uploaded and executed the test cases in HP Quality Centre

Performed backend testing using SQL queries to validate data on the report

Effectively used Quality Center for defect tracking and reporting purpose

Performed Defect Retesting

Employer: Cognizant Technology Solutions Dec 2010– April 2012 Client: Lloyds Banking Group, London

Software Test Analyst

Project: Payment Protection Insurance

Lloyds Banking Group is a major British financial institution, formed through the acquisition of HBOS by Lloyds TSB in 2009. Lloyds Banking Group's activities are organized into Retail Banking (including Mortgages), Wholesale, Life, Pensions & Insurance, and Wealth & International.

The main objective of the project is customer to whom the Payment Protection Insurance (PPI) product was wrongly sold had to be tracked and the reimbursement has to be done before the deadline. Hence a tool is being designed to automate this process. This tool is to gather the data from all related banks database and process the data to ensure the correct customer for whom the repayment has to be made are obtained. All these data are processed and the information is gathered so that a letter (final output) would be sent to each customer regarding the status and the compensation details.

Responsibilities:

Performed data warehouse testing between the databases referring mapping sheet

Interacted with the system/business users to understand the requirements

Prepared Test Scenarios and Test Cases

Executed Smoke, Functional, System, System Integration and Regression Testing

Uploaded and assigned the defects in HP Quality Centre

Worked in SDLC development environment

Performed Defect logging, defect analysis and defect retest

Plan, estimate and schedule for Change Request

Actively participated in preparing Test Strategy and Requirement Traceability Metrics

Participated in daily team meeting and onsite status call

Prepared End of Test Summary Report

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