Microsoft Office Information Technology
Resume:
Vicki Ladehoff
Elkhorn, NE 68022
*********@****.*** (home)
Objective: To obtain a position as Help Desk where I would
employ my computer, technical, and networking skills.
Profile
Knowledgeable in the setup and installation of PC computers, Apple computers, various peripherals, and entry level networking
Provide technical knowledge and support in some Mac and PC environment
Experienced in troubleshooting both Mac and PC environments
Proficient in Microsoft Office programs on both environments
Skills
Proficient in following Programs and Applications:
Operating System 10 Macintosh Windows XP, 7, 8 & 10
Maintaining PC Server Email installation
Microsoft Office Suite Dreamweaver
PDF applications Scanner Applications
Network Printers Microsoft O365
Employment
Marianna Industries
11222 I Street
Omaha, NE. 68183
Perform Help Desk duties.
Join Computers to domain network
Assist in preparing instructional and administrative materials (developed web page for Technology Center at Elkhorn High School)
Organize and maintain inventory of all computers
Active Directory
Troubleshoot and maintain technology equipment within the building
Remote Applications
VNC Software
Education
Metropolitan Community College 2000-2004
Program of study: Microcomputer Technology with an emphasis in Networking
Courses Completed:
Microcomputer Fundamentals Operating Systems I, and II
Introductory to Information Technology PC Troubleshooting
Basic Electronics for PC Maintenance Netware I, and II
Network Troubleshooting Networking Essentials
TCP/IP Internship
English Psychology
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