Industrial and Systems Engineer

Viet Nam Vu

Milpitas, CA *****

Cell Phone: 408-***-****

Email: ****.****@*****.***

Objective

Seeking an opportunity to further my experience and knowledge in industrial and systems engineering management, data analysis, and safety procedures to help continuously improve the workplace and society. Education

San Jose State University August 2009 - May 2015

Bachelors of Science Industrial and Systems Engineering ISE GPA: 3.40

IIE Club Member

Skills

Proficient in Microsoft Office Word, Excel, PowerPoint, Minitab, and AutoCAD.

Intermediate in C++ Programming, Adept Ace, ProModel, and ProE.

Knowledgeable in 5S LEAN, SPC, TQM, Six Sigma, Planning, and Scheduling. Relevant Course Work

Engineering Economic Analysis Operations Research

Engineering Statistics and Probability Service System Engineering & Management

Statistical Process Control Operation Planning and Control

Methods Design Software Engineering I

Related Experience

Senior Design Project Spring 2015

Worked in a team of two to minimize the total wait time at the Santa Clara Valley Medical Center in Milpitas.

Observed and analyzed 15 and 30 minute appointments.

Created a process flow map, service blueprint, FMEA, and time study of the current process.

Recommended standardizing patient discharge by LVN or MA, so MD can take care of more patients; reducing total patient wait time.

Software Engineering Project Fall 2014

Worked in a team of five to create a calculator's Graphical User Interface (GUI) using Visual Studio.

Created and followed engineering documents of user requirement specifications.

Performed several tests: development testing, use-case testing, requirement based testing, performance testing, release testing, and user testing to verify the functionality of the calculator and to validate the product.

Methods Design Project Spring 2014

Worked in a team of four to collect data samples and analyze drink order processing at Thirst Tea.

Performed time studies on the process

Analyzed body motion, process time, and variability of drinks

Improved efficiency and effectiveness of the process by: o Rearranging placement of tools and ingredients

o Eliminating unnecessary movement, combining steps, and standardizing work Community Outreach

Milpitas High School Band August 2004 - 2009

Helped raise money for high school marching band.

Hosted other bands during "Music in the Park" event. *****.****@*****.***

Methods Design Project

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