Customer service

Location:

Posted:

March 17, 2017

Anthony Hinkle

757-***-**** aczcth@r.postjobfree.com

EDUCATION

Norfolk State University January 2015

Bachelors of Liberal Arts

Virginia State University, Petersburg, VA August 2012-2014

Bachelors of Liberal Arts GPA: 2.6

Kempsville High School, Virginia Beach, VA August 2008-June 2012

Standard Diploma GPA: 2.29

WORK EXPERIENCE

Cal’z July 2016-Present

Driver

Collect cash and coupons from customers and receive signature with necessary verification of ID from credit card account

Document and keep record of information on pick-ups and deliveries, automobile mileage, fuel costs and any problems encountered

Prepare a number of products, wash dishes, operate pizza oven, sweep floors, carry out closing tasks per company standards

Enter transactions in the cash register and provide customers with the total bill

Wawa September 2015- February 2016

Customer Service Associate

Greet customers and provide an enjoyable shopping experience for all customers

Utilize the GREAT customer service model to ensure customer engagement

Operate the point of sale pursuant to corporate standards; maintain proper cash levels

Replenish products and supplies to ensure in stock conditions at all times

BoardWalk, Virginia Beach, VA June 2014-July 2014

Houseman

Clean and maintain common areas within the hotel

Reply guests’ questions and handle any concerns

Maintain and clean rooms, bathrooms and work areas

McDonalds, Virginia Beach, VA July 2013-June 2014

Crew Member

Operate fry stations and grills to handle food preparation activities

Prepare orders when needed by constantly checking the order slip for accuracy

Take orders by punching them into the POS database and repeat orders to ensure accuracy

EXTRACURRICULAR ACTIVITIES

Volunteer, Food Bank of Southeastern Virginia

References Available Upon Request