Robert Anderson

**** * ** ******

Philadelphia, Pa.19142

267-***-****

aczcqx@r.postjobfree.com

Executive Summary:

Experience: Computer Corps Phila, Pa.

Security Tec. 12\2004 to Present

Responsibilities included problem detection and solving, fixing and reinstalling software and hardware, and maintaining the company network.

Refurbished laptops, desk stations, test stations, and various computer components.

Did troubleshooting, diagnosed, installed, upgraded, configured, and repaired computer systems and network system components.

Analyzed, reviewed and rewrote programs to increase operating efficiency and to adapt program to established and adjusted work procedures to meet production schedules, using knowledge of capacities of machines and equipment. Requirements.

Trained workers to use program.

building laptop, desk and tower hardware and operation systems.

Helpdesk for node end users.

Install of topology and Cat # 6 wire for internet with Nic for LAN and WAN,

hardware configurations vary widely, a "Computer OEM & Repair" will work with five general categories of hardware; desktop computers, laptops, servers, computer clusters and smartphones / mobile computing. also work with and occasionally repair a range of peripherals, including input devices (like keyboards, mice, and scanners), output devices (like displays, printers, and speakers), and data storage devices such as internal and external hard drives and disk arrays. involved in system administration also work with networking hardware, including routers, switches, fiber optics, and wireless networks. OEM= Original Equipment Manufacturer.

Immediate connection Philadelphia, PA

Networking Tec 2010 to Present

Microsoft office Excel, Word for Schedule reports.

Administration processes, TCP/IP network design, and internet protocol.

Direct contact with customers in PA, Boston, NY, Washington, DC FL, MD

Trouble shoot network Hardware, identify and diagnosis network problems.

Installation set up of mobile printers, configuration and development of new mobile systems when possible, repairs protect the computer user's data and settings, so that,

fter repair, the user will not have lost any data and can fully use the device with little interruption. Addressing the issue, the technician could take action as minor as adjusting one or several settings or preferences, but could also apply more involved techniques like installing, uninstalling, or reinstalling various software packages.

A reliable, but somewhat more complicated procedure for addressing software issues is known as a restore (also referred to as imaging, and/or reimaging), in which the computer's original installation image (including operating system and original applications) is reapplied to a formatted hard drive. Anything unique, such as settings, or personal files will be destroyed if not backed up on external media, as this reverts everything back to its original unused state. The computer technician can only reimage if there is an image of the hard drive for that computer either in a separate partition or stored elsewhere.

On a Microsoft Windows system, if there is a restore point that was saved (normally saved on the hard drive of the computer) then the Windows Registry can be restored to that point, sometimes solving problems that have arisen after the time the restore point was created.

LAN and Wan cat # 5 and #cat 6 with topologies networking including 801. And wireless.

Creation of site Survey reports, installation reports, and other required documents.

Surveying sites for wireless networks and completing analysis for wireless network implementations.

Entered data into computer terminal to store, retrieve and manipulate data for analysis of system capabilities and requirements.

analyzed information to determine, recommend and plan layout for type of computers, peripheral equipment and modifications to existing systems.

Specified power supply requirements and configuration..

Monitored functioning of equipment to ensure system operated in conformance with specifications.

Inspected equipment and machinery to ascertain if tampering had occurred.

Watched for and reported irregularities, such as fire hazards, leaking water pipes and security doors left unlocked.

Observed departing personnel to guard against the theft of company property.

Operated and controlled Navy base operations at Philadelphia

Network and cat # 5 install

Help desk

Philadelphia Ship Repair Philadelphia, PA

Site Supervisor 04/14 to 12/16

Established security procedures for companies engaged in manufacturing products and processing data and material for federal government.

Executed daily operations of employee control.

Studied federal security regulations and restrictions relative to company operations.

Wrote, designed and produced Manuals.

Directed activities of personnel in developing company security measures which complied with federal regulations.

Was instrumental in personnel training.

consulted with local, district and other federal representatives for interpretation and application of particular regulations applying to company operations.

Trained and managed 30 Security personnel and achieved significant improvements in their productivity.

Prepared security manual outlining.

Trained security in post orders and safety.

Established procedures for handling, storing, safekeeping and destroying classified documents and for granting company personnel and visitors access to classified material or entry into restricted areas.

Supervised and managed Security for a U.S Navy firm.

Directed activities of personnel in revising and updating security measures due to new or revised regulations.

Supervised 30 employees, scheduled work hours, resolved conflicts, determined salaries.

Interviewed and hired applicants to fill security guard vacancies.

successfully handled sites.

Education: Community College Phila, Pa

Associates 2001

Para accounting

Harrison Institute Phila, Pa.

Associates 2003

Over 65 hours of training on OS Systems,Software installation, Computer networking Computer repair,Topology low voltage, camera cat 5 & 6 .

Ben Franklin Philadelphia, PA

Diploma 1997

References: Available upon request

Robert Anderson

Contact this candidate