TONY ABID

305-***-****

***** ** **** **

Miramar, FL 33027

aczcoy@r.postjobfree.com

PROFESSIONAL SUMMARY

15+ years of successful experience in computer services and support with strong results in virtualization, storage, server, workstation, and network optimization that translate to savings, efficiencies and bottom line contribution. Effective team leader as well as team member with expertise in a variety of enterprise class tools to track and monitor on-time delivery of solutions.

AREAS OF EXPERTISE AND CORE COMPETENCIES

Active Directory

VMware ESX 4.1-6.0

Group Policy

DHCP, DNS, WINS

SQL 2000-2012

EDI Clients

Commvault, VEEAM

Great Plains /FRX

Disaster Recovery and Business Continuity Planning

WAN Connectivity

3rd Tier Technical Support

HP, Cisco and Dell Servers

Exchange 2003 –Office365

SharePoint 2013

Enterprise Class Storage Arrays

T1, T3, MPLS, and Metro E circuits

F5, Kemp, Coyote Load Balancers Kaseya, Solarwinds

Qradar, Tennable

EDUCATION AND TRAINING

BS – Civil Engineering (Florida International University, Miami, FL)

NetApp Training Services

Global Knowledge Miami, FL (VMWare)

Productivity Point

The Academy

CERTIFICATIONS

●VCP

●Microsoft Certified Professional

●NetApp Storage

●Cisco CCNA (In Progress)

PROFESSIONAL EXPERIENCE

Independent Living Systems

Doral, FL (2016-2017)

Founded in 2001 Independent Living Systems (ILS) is a health-services company that delivers turn-key solutions to millions of America’s frail, special needs, and aging population. In partnership with health plans, providers, hospitals, and community-based organizations, ILS provides managed care services aimed at improving health outcomes and reducing costs. With over 800 Employees and 10 office locations ILS services more than 4 million members using its proprietary technology platform

Senior Systems Engineer

Restructure a complex federated virtualization environment grown organically due to acquisitions.

Upgrade virtualization infrastructure from 5.0/5.5 to 6.0.

Re-align and organize storage resources across multiple SAN’s to align with company OU structure (Dev, Staging, UAT, Production)

Implemented tools such as Storage Center, Open Manager, CITV to manage Dell hardware from a single pane of glass and to assure compliance and support

Implement appliances for IBM Qradar, Tenabble, and Nessus scanners to align with the security posture.

Migrate from in-house Exchange 2013 to Office 365 – In Process

Participate in weekly change management requests during maintenance windows

Provide 3rd Tier support for complex issues related to windows, storage, IIS, SQL, exchange, and the virtual infrastructure.

Convey Health Solutions Sunrise, FL (2015-2016)

Founded in 2001 Convey Health Solutions is a privately held organization that specializes in highly-compliant business process outsourcing for Medicare, Medicaid and Commercial / EGWP. With multiple offices in US and Philippines and over 5,000 employees it offers large scale end to end solutions.

Systems Engineer II

Maintain and support a large scale multi-tiered virtual infrastructure

Maintain and support Enterprise class storage from EMC, NetAPP, Nimble, and Dell.

Maintain and support a complex VDI farm infrastructure across Non-PCI, PCI, and DMZ

Migrated SharePoint Services and SharePoint 2007 farms to SharePoint 2013

Worked with the security team to close the loop for HIPPA and PCI compliance

To align with company security policies deployed secure print with Equitrac and mobile security using Airwatch

Provided 3rd tier support for client and user side tickets

Participated in a rotational On-Call and Change Management Request procedures compliant with client and company ITIL policies

Costa Nursery LLC

Miami, FL (2011-2015)

Costa Farms is a third generation, family owned business that globally stretches over 4,200 acres and employs 2,800 people. Along with thriving indoor houseplant and bedding plant divisions, Costa Farms operates merchandising and transportation companies as part of its infrastructure, with operations domestically in South Florida and North Carolina, and abroad in the Dominican Republic and Far East.

Systems Architect

Architected an enterprise-class solution in order to consolidate an IT infrastructure that contained multiple national and international OUs into a single datacenter at Florida HQ’s.

Converted an environment that contained 83 physical servers across multiple OUs to a 95% centralized virtual environment

Migrated from SQL 2005 to a federated SQL 2012 environment to leverage BI tools as well as load balancing for SSAS, SSIS, and SSRS.

Deployed and integrated SharePoint 2013 to leverage the new SQL 2012 environment

Architected, deployed, and administer a NetApp storage system to accommodate the new SQL environment

Architected, deployed, and administer a three tier independent VMWare stacks for Production, Development, and Sandbox

Multi-tier performance tuning to isolate bottlenecks between SQL, Windows, VMWare, Storage and networking

Architected, deployed, and administer a Disaster Recovery\ Business continuity solution for the enterprise

Architected and Deployed network tools (Kaseya and Solarwinds) for the Helpdesk team for proactive problem solving, identifying pain points, and transparent responsibilities leading to savings (resources)

Implemented a video conferencing solution between all OUs to improve communication and reduce travel time and expenses

Equiflor Corporation

Doral, FL (2008 2011)

Founded in 1986, Equiflor Corporation is a U.S. privately owned and managed fresh flower grower, importer, distributor and marketer of Roses, Carnations and Specialty Flowers from the major growing regions of the world. From our state-of-the-art distribution center close to the Miami International Airport, we distribute our nationally branded fresh cut flowers called Rio Roses via a network of wholesale flower distributors across the U.S. and Canada.

Systems Engineer

●Planned, designed and implemented a VMware ESX 4.1 infrastructure

●Administered VMware ESX 4.1 Environment, including creating LUNs, provisioning guests, creating templates and deployment customizations, configuration of vSwitches, and migrating machines.

●Installation and configuration of physical servers, including RAID configurations, in a structured cabling data center environment.

●Planed and Migrated SQL 2000/2005 to SQL 2008 in both clustered and non-clustered environments. Setup disaster recovery procedures, alerts, maintenance plans and basic SQL development

●Plan and deploy a complete 3Com VoIP system including Faxing over SIP and UMS.

●Maintain Active Directory for multiple domain organization, including user, group, and OU setup, user and machine group policy.

●Maintain and support Central Management Console for 3Com NBX and VCX Telephony Systems including setting up DIDs, Hunt Groups, Soft Phones and Remote Phones

●Manage clustered file servers and services, including file screening, managing quotas, provisioning user shares and share creation.

●Provisioned SSL connectivity for iPhone, iPad, Android, and Windows mobile devices

●Manage Enterprise Antivirus infrastructure, including the design and project planning of a new infrastructure in preparation for migration from SAV 10 to SEP 11.

●Work with various storage networks and technologies such as SAN, NAS, iSCSI, and Fibre Channel.

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