ALIE PORTER
Phone:702-***-**** Email: *************@*****.***
SUMMARY OF QUALIFICATIONS
A highly experienced individual with 20 plus years of supervisory experience overseeing crews and assuring smooth operations. Coordinated operations to ascertain the product or service is provided on a timely basis meeting all deadlines, policies and practices of the company following all safety procedures.
PROFESSIONAL HISTORY
U.S. Security, Las Vegas, NV Security Officer 2012-Present
Make security rounds
Secure and protect the property, employees, and clients
Perform CPR when needed
Secure doors for safety and patrol the parking lot
Escort employees to their vehicles
Check ID's upon entry into facility
Embassy Suites, St. Louis, Missouri Housekeeping Manager 2002-2012
Overseeing a crew of 25 cleaning up to 700 rooms
Providing back up services on cleaning
Room inspection to assure proper room cleaning
Scheduled and assigned tasks
Handled guest complaints
Problem resolution
Greyhound Bus Line, St. Louis, Missouri Lead Dispatcher 1998-2002
Inbound calls reporting service issues with busses
Dispatch repair technician nearest to area.
Providing an estimated time of arrival
Dispatch replacement transport for riders
Report incidents and problem solution
Children’s Hospital, St. Louis, Missouri Kitchen Supervisor 2003-2006
Overlooking day to day operations
Setting up the daily menu
Checking all temperatures of hot and cold food items, for the freezer, refrigerator, and steam table
Control waste and check on sanitation water bucket
Prepare food items and cook on the line when needed
Children’s Hospital, St. Louis, Missouri Patient Sitter 2000-2003
Sit with and monitor patients
Provide patient assisting with feeding if needed
Assist patient to the restroom
Readjust patient beds
Assist patient by reading to or with them
EDUCATION
Washington University, St. Louis, Missouri
Bachelor of Science Hospitality Management, 1988
REFERENCES
Available upon request.