Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Posted:
March 17, 2017

Contact this candidate

Resume:

Natali Sykes

Email: aczcla@r.postjobfree.com

Cell: 936-***-****

Objectives: I would like to be a part of an organization where I could use and enhance my knowledge and talent for the development of both the organization and myself. Skills:

• Bilingual (Spanish and English)

• Proficient with QuickBooks and Microsoft Word

• Excellent filing experience

• Excellent communication skills

• Able to work well with others and/or independently

• Good knowledge of office equipment

• Quick learner

Work Experience:

CUDD PRESSURE CONTROL- The Woodlands, TX- 10/17/16-02/06/17 EPI CONSULTANTS-ACCOUNTS ADMIN

• Collect weekly time sheets and calculate deposits for our consultants

• Responsible for updating all hard files and files on the server per week.

• Keeping great customer service with current and future Consultants.

• Worked closely with accounts manager to provide accurate revenue and month accruals. Plaza City, LLC – Magnolia, TX – 09/09/15 – 07/29/16 OFFICE MANAGER

• Organizes monthly CPA binder

• Regularly reviews and analyzes financial status

• Created, managed and organized all file systems and folders

• Scheduled and managed current and upcoming projects

• Managed billing and collections for all projects MASTERCAST INC. – Magnolia, TX - 10/11/2014 – 09/04/15 ADMINISTRATIVE ASSISTANT

• Responsible for receiving and organizing deliveries

• Receive, direct and relay telephone messages and fax messages

• Receive, record and write receipts for any money collected from customers

• Maintain the general filing system and file all confidential papers

• Manage the stock the warehouse to ensure there is always available inventory for walk-in customers and deliveries

• Contacted vendors for more efficient prices and new products

• Report to Manager with the daily activity and sales

• Provide excellent customer service to ensure repeat customers and referrals LA TORRETTA LAKE RESORT AND SPA – Montgomery, TX - 7/17/2014 – 10/10/14 FRONT DESK AGENT

• Quickly learned their system and how to run the front desk, on my own, in a short period of time

• Checked in and checked out guests

• Set up reservations

• Learned the switch board, room service and night audit

• Provided exemplary guest service

• Cash handling

• Responded to guest needs, special requests, and complaints, as needed

• Learned how to resolve situations before they got out of hand



Contact this candidate