Project Management

Robert G. Turnbull, PMP

***.**********@*****.*** – 416-***-**** – Brampton, ON – L6Z 1V9

https://ca.linkedin.com/in/robert-turnbull-pmp-54234510

Experienced I.T. Project Manager

Enterprise implementations ~ Systems Engineering ~ Application Development

Project Management

Stakeholder Relations

Risk Mitigation

Quality Assurance/Control

Process Improvement

Team Management

Contract Negotiation

IT Management

Technical Troubleshooting

Upgrades & Installations

15 plus years of Canadian financial services industry experience, focusing on Project and I.T. management for business and technology groups.

Strategic Project Management Professional with expertise in the formation, design and implementation of large-scale transformational programs in the financial sector. Skilled communicator, effective at all levels of management and working with diverse business units and 3rd party vendors to complete projects that exceed stakeholder expectations.

Repeated success identifying and addressing underperforming operations, developing robust action plans to facilitate positive change, mitigate risks, optimize performance, and drive corporate success.

Currently seeking a role in project management.

Benchmarks & Milestones

Served as a Project Lead on an extensive migration program to transition 50K clients to a new enterprise platform.

Employed expertise to perform a comprehensive overhaul of the technical alignment of the Retail and Wholesale Trade Floors with TD Securities comprised of 500+ Traders.

Achieved Project Management Professional (PMP) and Microsoft Certified Professional (MCP) distinctions.

Professional Experience

GIBRALTAR SOLUTIONS 2016

Project Lead - Transportation

Devised a comprehensive product solution to effectively develop a WiFi-based software application with underlying infrastructure for the trucking industry.

Performed market research and business analysis for new product placement.

Managed a new partner relationship with a 3rd party WiFi provider and assisted in sales of their Telecom products.

TD Bank 2005-2015

IT Manager – eMessaging Service Delivery (2007 – 2015)

Served as Project Manager on multiple progressive initiatives. Monitored and ensured vendor performance/service delivery aligned with contract commitments and service-level obligations. Oversaw production systems with multi-year implementation schedules. Utilized analytical/financial expertise to review and approve vendor billing, LOB chargebacks, and service cost forecasting.

Served as project lead of an extensive system migration to move 50K+ employees to new enterprise platform.

Developed and enforced Business Continuity Methodology (BCM) plan for workspace team.

Spearheaded implementation of ‘steady state’ processes, procedures, and services.

IT Project Manager – Messaging Services (2005 – 2007)

Oversaw and managed multiple enterprise email systems including MS Exchange, Lotus Notes, BGS, and PM+.

Lead all project initiatives within the service delivery space.

Strategically negotiated vendor contract terms to ensure optimal cost benefit ratios.

Led cross-functional team for all projects in service area.

Key player in the RFP process for outsourced vendor process.

Developed both service and project budgets and forecasting metrics for multiple cost centres.

TD SECURITIES 1997-2005

IT Manager – Enterprise Technology Solutions

Began tenure as a Trade Floor Systems Analyst to rapidly advance through a number of specialized roles in recognition of exceptional capabilities. Most recent responsibilities included holding full oversight of a team of 35 in the Enterprise Technology Solutions division. Managed both the client relocation program and the user technology migration project within TD Wealth Management, which impacted 6000 users.

Conducted an extensive overhaul of a technical realignment of the Retail and Wholesale Trade Floors (comprised of 500+ traders).

Proactively served on multiple steering committees to assist in the guiding the company’s strategic direction, improve tactical operations, and establish/administer technical budgets.

Additional professional experience with Reuters Information Services (Canada) Ltd.

Education and Certifications

Electronics Engineering Technologist

Sheridan College

Certifications

Project Management Professional (PMP) #1975953

Microsoft Certified Professional (MCP) #322064

Professional Development

Operational Risk Management Total Vendor Management Contract Negotiations Effective Speaking

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