Management Software
Resume:
Adarsh Verma
Date of Birth
Phone no.
Passport - Visa
4th Feb, 1987.
***********@*****.***
H7039136 - US B1/B2 Visa Valid till 2026
Academics
Highest Qualification
Institution
University/Board
Year
B.E.
K.I.T.S Ramtek,Nagpur
R.T.M.N.U
(Nagpur University)
2008
EXPERIENCE SUMMARY
Technical Competencies:
9 years of experience in systems engineering, software & hardware operations.
Worked on various technologies including, C, C++, Java, TCL, Shell Scripting, SQL.
Knowledge of Windows, UNIX, including monitoring (Zabbix/Nagios) and administration.
Worked on Kick start, Puppet installations for better data center management.
Worked with VMs to create more sustainable value for hardware processes where required.
Knowledge of ITIL and Agile as key engineering processes.
Worked with Network and storage teams to design and implement components for Data Center and Software labs. Have fair knowledge on networking and storage technologies.
Worked on several servers and hardware technologies, like Dell, HP server, Cisco switch.
Researched on various cloud datacenter technologies available in market.
Expertise on Hardware Solutions, processes & maintenance, including setting up complete large scale hardware infrastructure from scratch, which involves budgeting, procurement, vendor management,POC, Go Live and Maintenance.
Leadership Skills:
Working in capacity of Operations Lead in SEI Operations Group at Nvidia for last 4 years.
Started as a single Engineer in SEI Platform at Nvidia, hired and mentored 8 new team members to handle independent technical areas ranging from Software support to Hardware support for the Builds, Test and Release Operations team.
Rallied the team members to create a better service platform, through continuous integration & effective communication with cross functional teams and customers.
Driven innovative and effective service improvement plans to create value for customers.
Innovation driven leadership, through which, automated key areas where manual work was required, and launched new services and processes in line with highest industry standards.
Proficient at maintaining cordial relationship with customers, ensuring quality and service norms thereby achieving customer satisfaction and business retention.
Excellent interpersonal, communication and organizational skills.
Expertise in Data Center management, have worked on Data Center components like Network, Storage, Racks, Servers, HVAC, Power Backups and monitoring systems
Understanding of Business:
Setting up and representing KOs and KPIs for services aligned to the business goals.
Prioritizing work in order of business importance.
Data and utility driven cost analysis and budgeting to build robust solutions.
Worked with several stake holders including marketing to setup HPC and CUDA centers at Nvidia, Pune to help us grow business here.
Worked with marketing and engineering teams to help them setup Nvidia’s Cloud gaming setup GRID in Pune for demo purposes.
Understanding of business processes, target markets and value and utility of a technology in a specific market.
Creating world class infrastructure to help engineering and research teams, function quickly and effectively, thereby reducing time to market superior near flawless products.
ACHIEVEMENTS
Tools Development:
Worked on several tools automation using various scripting technologies.
Helped create automated deployment server for multiple OS installs at Nvidia, saving around 80 man hours of manual work every month and increasing reliability by 20% and operations cost by 15%
Worked on Linux auto install kick start servers for quicker deployments and recovery, increasing testing and deployment efficiency by around 70%.
Worked on automation of auto power cycle of systems for better recovery increasing reliability by 30%
Automated VBIOS installation tool embedded in test framework, this further improved efficiency of the system and reduced operations cost by 2%.
Working on various tools and processes to meet our Key Objectives.
Developed monitoring tools which gave complete systems health details over emails and alarms increasing further efficiency and reducing overall operations cost.
Data Center:
Owner & Manager of the Hardware Lab in Pune Data Center under SEI team at Nvidia.
Developed an inventory management solution for Lab store.
Developed processes and policies pertaining to data center operations.
Designed our labs disaster recovery plan and working on its execution.
Helped setup Local CUDA center for marketing team for customers.
Helped setup Nvidia GRID gaming infrastructure locally for Dev Teams.
Researched Lab management and monitoring tools that could be used.
Negotiated with vendors to get the best price of servers and systems and got the best product at best price.
Created project plans for long term infrastructure projects and worked with development teams to architect the project and then execute them from scratch.
Worked on selecting hardware and projecting costs for budgeting and then completing the project in time and under budget.
Handled complete movement of software Lab from one location to another without losing an equipment and being online in record time.
Operations Research:
Worked with teams across Nvidia using our Build and Test Infra to optimize usage thereby reducing infra costs.
Created varied reports on different data points each for a specific purpose which were used to setup KO’s and representing KPI’s for the team.
The reports on data centers helped us forecast usage volume early and prepare for those (Hardware & Software capacity management).
Program Management:
Heading complete program on setting up new build and release infra for local mobile testing.
Worked with various stakeholders to optimize usage of tests and builds across Nvidia.
Done project planning for several programs under SEI and have a 100% success rate.
WORK HISTORY
Duration
Organization
Designation
June 2008 – Dec 2010
Tech Mahindra Ltd.
Technical Associate
Jan 2011 – till date
Nvidia Corporation
Sr. Software Engineer
DETAILED WORK EXPERIENCE
Nvidia Corporation
Jan 2011 – Till date (75 months)
SEI-Operations
Software Engineering and Infrastructure group is responsible for automated build and release system maintenance which comes under Planning Infrastructure and Ops group of Nvidia which provides critical infrastructure, products and services with the goals of …
Ensuring developer efficiency with timely build and test results, regression isolation, efficient branching (CM) services, strategies and practices. Minimizing TTM for new products and features with release planning and execution services, customized tool deployment and promotion of development best practices (expressed as a SDLC process).Consistent and timely creation of Software product (software packages) customized to the specific customer and release needs of a diverse and complex line of products.
As an Operations Lead of the SEI-Platform team, I am responsible for the following tasks–
Managing a Software Lab with over 300+ Test Systems and Several Servers, Mobile testing units and Cloud Testing servers.
Gathering customer requirements for testing hardware and software, deciding and designing solutions for tests
Hardware procurement and negotiations for systems and servers.
Working with engineers to provide a software solution along with hardware capacity for testing.
Network management and KVM management, installation for state of art Software lab solution
Debugger controls, setups of device driver debugging.
Researching new tools and solutions for new technologies that require testing for Graphics device drivers.
Exploring new Lab technologies and their return of investments.
Prioritizing and assigning task to engineers.
Creating & implementing project plans.
Infrastructure Architecture and design research, analysis & implementation.
Setting up Nvidia GRID Cloud gaming zones in Pune, for developer testing.
Recently completed move to a new facility in Pune, during this period there was a complete overhaul of the infrastructure where I worked, right from procurement, budgeting, logistics and new technology to be used and expansion of this new state of art test Lab, and then bring up on D-Day with zero issues in the infra.
To manage customer escalations and maintain SLA’s for the service support. Provide metrics highlighting key KOs and KPIs. At the same time provide support documentation, customer notifications for outages and publish newsletters for customers highlighting key achievements and metrics.
As part of operations research, pull data from data warehouses and use the data to create variety of reports for load balancing, capacity management, system utilizations etc.
As a Sr. Platform Operations Engineer in SEI-Platform team, I was working on-
Providing Solutions for Graphics device driver testing in a build and test environment.
Providing maintenance and support for systems.
Debugging logs and OS’s etc for software issues
Debugging and diagnosing hardware for hardware issues.
Setting up servers and systems(included assembly and setup of OS)
OS installations and configurations according to testing needs.
Worked with engineers to provide end to end hardware software solution & support for build & test.
Fixing network issues, hardware issues, OS issues, video issues etc.
Technical documentation.
Software tcl and shell scripting, deployments on unix servers.
System support for complete hardware and software system combined.
Fixing server issues
Developing systems for testing on mobile chips & notebooks.
Automations of several key manual works, included a system developed for automated installation of OS’s.
System monitoring automations for better management
Environment : Unix, My Sql, Java, C++, TCL, Shell, PHP, Kernel Debuggers, Mobile Hardware, Desktop Hardware, Notebooks, KVM solutions,Windows OS’s, Linux OS’s almost all flavours
Tech Mahindra Ltd
June 2008 – Dec 2010 (30 months)
WPP-MOGI-ASG
Geographic Number Portability system of BT provides facility for BT and Other Service providers to Import and export numbers belonging to one another as per the rules laid down by OFCOM. Number portability means the ability of a consumer to carry his/her telephone number when changing operators. The 24/7 support for this application is provided by MOGI-ASG.
As a Team Member of the Application Support team, I was responsible for the following tasks–
Proactively monitoring the system and all live applications.
Providing 24/7 on-call support.
Resolving customer queries related to number portability application.
Handling incidents raised on the application and looking to timely resolution of all such incidents within the prescribed SLAs.
Creation and improvement of project related documents wherever required.
Handling Deliveries of new functionalities and fixes for the application.
Handling Delivery and incident calls
Handling CSIP’s. Automation of workarounds and reports as Service improvement initiative.
Creating ROTA for team members.(ROTA--- Rotation based Shifts)
Handling customers and other interface application queries from the BT Collocation Center.
Handling PDT calls. End to end testing calls at times of deployment.
Environment : Unix, Oracle, Pl/SQL, Java, JSP, C++
B.E. PROJECT SUMMARY
Perspective Image Generation (RRSSC Indian Space Research Organisation (ISRO)), Nagpur
oAlgorithm research for the project
oConversion of 2d satellite images into corresponding 3d human perspective view.
oApplying algorithm devised in VC++ to get a static perspective view
WORKSHOPS/TRAINING PROGRAMS ATTENDED
IBM AIX Training : October 2006
Core Java Training : October 2007
1 month project based training in Mlogica Computech Private Ltd, Pune :June 2006
Tech Mahindra ITP training for 3 months. Jun08 – Sep08
Agile Methodology Training at TechMahindra.
General Management workshop at Nvidia.
Co-curricular
Worked as Event coordinator in Computer Technology Forum during graduation.
Won several debates and public speaking contests and personality contests
Extra-curricular
Have performed in several singing events.
Have performed in dramas and skits.
Have won story writing competitions.
Contact this candidate