Executive Assistant Management

SUMMARY

Skilled and dedicated Executive Assistant with more than 15 years’ experience coordinating, planning

and supporting daily operational and administrative functions.

Demonstrated capacity to provide comprehensive support to executive-level staff, excels at

scheduling meetings, coordinating travel and managing all essential tasks.

Proven track record of accurately completing research, reporting, information management

and marketing support activities within demanding timeframes.

Adept at developing and maintaining administrative processes that reduce redundancy,

improve accuracy and efficiency, and achieve organizational objectives.

Highly focused and results-oriented in supporting complex, deadline driven operations, able

to identify goals and priorities and resolve issues at initial stages.

EXPERIENCE

THE MIAMI-DADE BEACON COUNCIL - Miami, FL 10/2016 – current

Executive Assistant – Interim President & CEO

Completes a broad variety of administrative tasks for the Interim President & CEO including: managing an extremely active calendar of appointments; completes expense reports; composes and prepares correspondence that is sometimes confidential; arranges complex and detailed travel plans, itineraries, and agendas; and compiles documents for travel-related meetings.

Plans, coordinates and ensures the President's schedule is followed and respected.

Provides gatekeeper" and "gateway" role, creating win-win situations for direct access to the President's time and office.

Provides a bridge for smooth communication between the President's office and internal

departments; demonstrating leadership to maintain credibility, trust and support with senior

management staff.

Works closely and effectively with the President to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the President updated.

CITIBANK LATIN AMERICA - Miami, FL 3/2011 – 6/2016

Executive Assistant – Human Resources

Provided administrative support to the Caribbean and Central America Human Resource

Director.

Oversaw a wide variety of administrative functions in support of all director – level projects,

information and management processes.

Compiled and analyzed data from monthly reports to prepare director’s presentations to

executive management.

Developed internal correspondence that facilitated effective communication and transfer of

information among 12 countries.

Prepared documents, such as purchasing requisitions, payment requests, expense reports,

evaluations and other materials.

Managed incoming mail, calendar and email.

Arranged domestic and international travel, conference calls, meeting logistics and training

seminars.

Executive Assistant – Shared Services

Processed e-Invoices and purchase orders: building related payments for Miami and Fort

Lauderdale locations.

Processed orders for software requirements, technical services, voice services, and asset

disposals for the Miami and Fort Lauderdale offices.

Processed and monitored work orders for building related issues such as lighting, carpets,

painting, door access and building maintenance.

Assisted management in maintaining and following Miami center site standards.

Comprehensive understanding of each staff member location throughout the 80,000 square

feet of floor plan serviced.

Maintained procedures and policies related to shared services and expense management.

Supported Supervisor on time critical requirements by processing new hire set ups,

confirming technical plans as well as following up on parking issues and processing of exits.

Supported Fort Lauderdale’s Shared Services operations.

Omega Exports and Imports Inc. - Davie, FL 2/1995 – 2/2011

Executive Assistant

Responsible for supporting the Chief Executive Officer.

Prepared extensive expense reports, credit memos, and cash receipts.

Prepared documentation to support customers.

Researched products and cost effective suppliers.

Developed a process of exporting goods safely and timely while tracking shipments to

meet deadlines.

Classified and took initiative to respond to e-mails whenever appropriate, to maximize

executive’s time management on a daily basis.

Kept follow-up system on pending matters on a daily basis for executive to handle in a

timely manner.

Maintained a filing system for all regional office matters.

Planned and coordinated all travel arrangements.

Set-up and coordinated conferences and meetings.

Provided phone assistance for all incoming and outgoing calls.

Screened calls and took initiative to appropriately solve any problems, provide guidance,

or respond in order to allow executive to efficiently manage his time.

EDUCATION

Nova Southeastern University - Davie, FL

Bachelors of Science in Business Administration 1997

Broward Community College - Davie, FL

Associate of Science in International Business Management 1995

SKILLS

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) and Concur

Fluent Dutch, spoken and written

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