Sales Customer Service
Resume:
Robert Moulton
Palm Bay Fl *2909
Cell 408-***-****
*********@*****.***
Objective
Obtain a position in a leading edge, well-funded, growth-oriented company that would showcase my experience in customer service & sales, problem-solving and interactive communication skills to benefit mutual growth and success.
Summary of Qualifications
Over 20 years of customer service and Sales Experience in both corporate and small business environments.
Innovative, decisive, and fiscally responsible with broad understanding of core business functions.
Excellent management, leadership, communication and project management skills. Successful at defining, marketing and accomplishing initiatives.
Strong organizational, marketing and proven leadership skillsto manage, develop and drive diverse cross-divisional teams that align with and define the long-term road maps for corporate goals.
Managerial Skills
Strong organization skills and the ability to quickly adapt to fast paced and evolving environments. Envision and employ innovations to streamline, enhance and track workload.
Supervision, mentoring and training of buyers and sales people with responsibility for delegating workflow and brand product review.
Ability to hire and build high performance teams.
Built an organizational infrastructure of talented people, skills, and processes, which encouraged staff members to be involved in identifying, analyzing, and resolving issues and problems. Empowered them to take greater responsibility for the operation of all enterprise systems and bring about positive changes themselves; thus bringing them career development opportunities and greater job satisfaction.
Managed projects with budgets ranging from $5,000 to $1,000,000 with responsibility from point of sales to purchasing, delivery, installation and training.
Proficient at maintaining tight deadlines while prioritizing numerous complex projects, resources and overlapping schedules.
Project managed machine orders with responsibility for maintaining manufacturing flow, and change orders.
Responsible for determination and selection of third party vendors. Negotiated all aspects of contract negotiations to include; project scope, timelines, deliverables.
Instituted product enhancement specifications, recruitment, pricing, scheduling, and marketing based upon customer requirements, competitive analysis, focus groups, and user feedback.
Responsible for product specifications, determination, budgeting and client-vendor relationships.
Personal Traits
Highly responsible, well organized, resourceful, self-motivated and comfortable in a fast paced environment.
Dedicated, motivating, objective, equitable, and a team player.
Effective communications skills; adept at collaborating with diverse team members while cultivating and expanding working relationships at all levels.
Technical Skills
Platforms
Windows
Software
Microsoft Excel, and Microsoft Word, On-contact, Outlook, Goldmine, Act
Employment History
Machinery Trade Center General Manager/Sales Engineer 2003-2016
Metal Process Engineering Capitol Equipment Sales 2002–2003
Precision Fabrication Systems Capitol Equipment Sales 1994–2002
AT&T Sales Business Phone Systems 1992–1994
Carrows Restaurant Server 1994–1994
Meyer Machinery Office and Sales Manager 1991–1992
Kennedy Machinery Purchasing Agent 1988–1991
Montrose Sales Sales Rep. 1986–1988
McDonalds Restaurant Closing Manager 1983–1985
Education
West Valley Jr. College General Education Saratoga, CA
Sonoma State University Business Management Rohnert Park, CA
Awards
Top Ten Achiever Most AT&T Phone Systems Sold
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