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Graphic Designer Customer Service

Location:
Toronto, ON, Canada
Posted:
March 18, 2017

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Resume:

Natasha Mendez

aczc3k@r.postjobfree.com

To Whom It May Concern,

I obtained my Graphic Design & Multimedia Art degree in San Diego, California where I enhanced my capabilities and where I subsequently started working. I have being part of great potential enterprises in California, Geneva - Switzerland, and Barcelona - Spain. One of the most valuable characteristics that I have is the ability to relate and interact with different cultures. I believe it is crucial to have flexibility, excellent multi-tasking, to know how to work under extreme pressure, to be problem solving, and exceptionally proactive. I am well versed in different areas of design and have successfully designed solutions for print media and websites. I enjoy working in a creative team and have the ability to communicate with managers and colleagues alike as my referees can confirm.

Good communication and listening skills are paramount for a graphic designer, and I excel in both verbal and written communication, along with over 7 years of experience in the Graphic Design industry. I am confident that you will be pleased by my ability to create original designs and produce work for all types that captures the individual brand identity of each projects. I will use my skills and experience to deliver projects on schedule while meeting high standards. I am a team player to the core, but am also at complete ease when working alone. As such, I believe I can make a significant contribution to your team or organization. I would be delighted to have the opportunity to apply my skills within an exciting and innovative company.

Although to this Cover Letter and my Resume below, here it’s a link to my Portfolio in Dropbox Natasha Mendez' s Portfolio (Dropbox) or a link to Google Drive Natasha Mendez's Portfolio

(Google Drive)

Recommendation Letters can be provided anytime upon request. Thank you for your time and consideration.

Sincerely,

Natasha Mendez

Natasha Mendez

P: 0034.653.049.442 E: aczc3k@r.postjobfree.com

Objective To obtain a challenging job where I can use my skills to their best. To design and develop efficient and intuitive in order to produce a unique and quality product, creating a powerful design full of charisma. Experience Freelance Graphic Designer December 2008 - Present

Develop design concepts and solutions based on the client’s needs. Create solutions for different means of communication

(printed, digital, packaging, web.). Create presentations, striking designs, different, original, and various that comply with the desired requirements of clients. Research of new graphics and designs from current fashion trends, marketing, social media, etc.

Grupo Sadisa. Santander & Madrid. Freelance Graphic Designer August 2016 - Present www.sadisa.es

Presentation and manage of several creative proposals of visual identity for the environment sector, in particular for the cleaning service. The proposals follow the guidelines issued by the steering committee. These are exposed in national competitions. The selected project will be used in all media and communications, social networks, design of uniforms for employees, decoration vinyls of the cleaning trucks, flyers, etc. Sakai Laboratories. Graphic Designer Specialist. Barcelona. November 2015 - August 2016 www.skpharma.net/es www.sakai-laboratorios.com (SAKAI Laboratorios and SK PHARMA)

Assist/Support the Marketing team on the launch of the 2 new company websites and new Brand look. Work with external agencies. Total administration of the web content management system. Redesign with new logo of the entire range of brand products.

Coordinate and execute the new image change process for both brands under Sakai ownership. Creation of several ads, SKUs, POPs, mock-ups, magazines, Facebook commercials, banners, newsletters, flyers, Social media, and all external communication with sales representatives and Pharmacists.

Provide full translation from Spanish to English of both websites' content, PDF documents and related texts that have included fables, medical and pharmaceutical articles. Translate and transcribed marketing research in both English and Spanish for medical and marketing purposes.

Custo Barcelona. Sales/Visual In-store. Barcelona. June 2015 - October 2015 www.custo.com (I worked covering maternity leave in 07/13 -11/13 and 06/14 -10/14)

Sales representative in Boutique. Provide friendly and attentive customer service. Demonstrate good knowledge of the product such as name of collections, special editions and production of garments. Maintain high standards of the store and clothing. Assist on visual merchandising. Support team manager store and increase sales targets. St. Peters School. Receptionist/Graphic Designer. Barcelona. November 2014 - May 2015 www.stpeters.es

Create solutions for different means of communication. Creation and keep updated the School's Blog, Website and newsletters. Create presentations for seminars, meetings, Board members. Design of bulletin, flyers, marketing material, etc. Design and Attend to conferences and set up the Stands, Billboards, etc.

Handle calls, assist parents and their queries. Distribute mailing within the school. Receive daily visitors and prepare meetings. Take care of parents, students, vendors, and etc. Process a variety of student records, notes, lists, etc. Provide: schedules of classes, special diets for food allergies, events, concerts, staff directories, emergency contacts. Cellpap BV. Administrative Assistant. Barcelona. December 2013 - April 2014 www.cellpap.nl

Proposals of offers to purchase/sale of plastic and paper for recycling and/or to sale abroad. Planning transport coordination with shipping. Control and monitoring of goods from their point of departure to point of arrival. Billing Management of Director Barcelona ́s site. Office support and customer service. Dialogue daily with customers, suppliers, and buyers.

S.PD. Graphic Designer. Geneva, Switzerland. August 2011 - June 2013 Swiss Precision Diagnostics GmbH www.clearblue.com (working as freelancer until June 2012)

Expert Graphic Designer. In charge of product packaging, leaflets, brochures, banners, e-toolkits, e-commerce, mock-ups for new products, posters, newsletters, etc. Web Assisting, Video creation, and editing for brand Clearblue following Procter & Gamble’s media toolkit. Ensure projects meet the requirements and are completed on time and budget. Ensure the branding/quality across all graphic execution and through all external agencies. Making sure the delivery of technical data is correct and helping in the final execution of the design. Support of Marketing, Scientific &Medical affairs by providing an internal graphic design resource to help develop, implement and amend materials.

Manage projects from initial idea to completion. Including liaise with various areas of businesses to implement labeling and other product components. Create original designs to communicate and deliver to the customer the equity and identity that the company wants to portrait with their products. Akin Gump. Admin. Assistant/Translator. Geneva, Switzerland. Sept. 2011 – May 2012 Akin Gump Strauss Hauer & Feld LLP www.akingump.com

Draft and type legal documents to be filed at the court. Monitor deadlines and ensure the execution of the proceedings. Assist partners during hearings, meetings, or conferences. Answer telephones, copying, faxing, mailing, and filing. Make travel arrangements. Assist partners on their personal matters. Discretion. File and retrieve documents, reports, coordinate and maintain office space, telephones, company and partner's credit cards and keys. Cocchia. Graphic Designer. San Diego, California. Sept. 2007 – February 2009

In-house Graphic Designer. Project management, support for marketing enhancement. Design of company website along with commercials, magazine ads, cards, banners, newsletters, media campaigns, etc. Oversee all aspects of product design. Ensure projects meet the requirements and are completed on time and budget. Assistant on the clothing design process. Assisting to exhibitions and sports exhibits.(Work a posteriori abroad as a freelancer for the company until their closure)

Maintain organized the office space. Set up meetings and conferences. Receiving and attending customers. Mileage Clothing. Graphic Designer/Assist. Buyer. San Diego, California. Sept. 2007 – Sept. 2008

Assist on visual merchandising. Support team manager store and increase sales targets. Oversee all aspects of general office coordination, office calendar, etc. Design flyers, posters, magazine ads for music events. Assistant and PR of the events promoted by the store. Assisting to fashion shows, fashion buys, main fashion congresses and events in California and Las Vegas. (Started as an intern and then got hired as a full time employee) Education Grossmont College. San Diego. California. August 2004 - May 2007

(A.A Diploma in Multimedia Art and Design. Graduated with honors Sto. Take De Freixeiro. Pontevedra. Spain. (High school. Humanities) 1997 - 2003 Euroschool's. Pontevedra. Spain. (English’ studies as a second language. Graduated with honors) 1996 - 2003 Amor de Dios. Pontevedra. Spain. (Elementary school) 1990 - 1997 Skills Photoshop, Illustrator, InDesign, Adobe Muse, Dreamweaver, Corel Draw, ImageReady, Excel, Word, PowerPoint, Prezi, Microsoft Project, iWork suite, CRM, Citrix, Siebel CRM, SalesForce, Flash (intermediate) CSS and CMS (capable of working with those systems. Not programming level) Understanding of SEO, E-Commerce, Social Media and Marketing.

Strong attention to detail. Expertise on page and print layout, packaging, POP, POS, magazines, material for advertainment, Social media, Web design and layout, mock-ups, image corrections Creative, conceptual design, and very good presentation skills. Problem solver. Excellent customer service. Positive attitude. Reliable Proactive.

Languages: Spanish and English (bilingual), French, Portuguese, Italian. Very strong communication skills.

Extracurricular: Teacher's’ Assistant in the graphic design, photography, and visual arts classes at the University.



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