Corie Rodriguez

Houston, TX *****

aczc1a@r.postjobfree.com

281-***-****

Dedicated/bilingual customer service representive motivated to maintain customer satisfaction and contribute to company success. Personable a responsible cashier with years in customer service. Solid team player with upbeat positive attitude.

Core Strengths

• Strong organizational skills Adaptive team player

• Active listening skills Opening/closing procedures

• Energetic work attitude Customer service expert

• Inventory Control Familiarity Telephone inquiries specialist

WORK EXPERIENCE

Front Desk/Night auditor/Front Office Supervisor/Manager

Quality Inn and Suites - March 2015 to Present

2930 West Sam Houston Pkwy S. Houston, TX 77042

Began Front Desk Night and achieved to oversee Day to day operation of Front Desk, Housekeeping, maintenance and other key operations areas of the hotel, execute all company and brand initiatives, policies and procedures, observe staff performance and ensure compliance of policies and hotel procedures, train and share knowledge and skills to staff members to improve performances, ensure accurate inventory and ordering of supplies, control costs effectively to meet budget guidelines, participate in the preparation of annual department operating budgets and financial plans. Focus on rate strategy, building initiatives and inventory management along with forecasting. Choice Advantage Knowledge

Front Desk Clerk

Comfort Suites

7111 Rancho Mission Ln, Houston, TX 77083

Duties; answering phones, registering and assigning rooms to guests, issuing room keys, keeping records of occupied rooms and guests' accounts, making and confirming reservations, presenting statements to and collecting payments from departing guests. Choice Advantage Knowledge

Front Desk Clerk

Best Western

6229 Richmond Ave, Houston, TX 77057

Provided friendly, professional and accommodating service to all hotel guests, answering phones, registered and assigned rooms to guests, issuing room keys, keeping records of occupied rooms and guests' accounts, making and confirming reservations, presenting statements to and collecting payments from departing guests and cash handling.

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