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Customer Service Support

Location:
Gretna, LA
Posted:
March 16, 2017

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Resume:

TERRY L. ADAMS

**** ***** ****, ******, **. ***56 443-***-**** aczbx0@r.postjobfree.com

OBJECTIVE

Obtain a technology position that will use my present and past skills for personal growth and development.

SKILLS PROFILE

-Customer service / Helpdesk support - Trouble shooting

-Data cable termination and repair - Coaxial and Fiber Termination

-Printer Maintenance and repair - Supervisor and Team Leader

-Network Admin, and Support - Route manage / Call Dispatcher

-Hardware repair and Software integration - Trainer and Field support Inspector

-Property Management and Distribution

EMPLOYMENT HISTORY

Atlas Warehouse

2/12/2013 Present

Roanoke, VA

-Food Distribution, Support Kroger stores with products

-Manage first in first out products

Manager, ABC SATELLITES

7/5/2003 11/15/2012

New Orleans, LA

-Install and trouble shoot DirecTV installations,

-Manage and train new field techs

-Customer service for damage claims and complaints

-DirecTV sales for new customers

-Inventory, returns and repairs transfers

- Connect and provide customer service for DirecTV clients

System Admin I, PriceWaterhousesCoopers

7/28/1998 11/21/2002

Washington DC

-Helpdesk Support, System Admin

-Repair and maintenance of PC’s, Printers,

-Installation of New Software, Data cable runs and Terminations

-Inventory and Distribution of equipment

SGT, ARMY

3/21/1989 9/1/1997

USA

-Communication Specialist

-Repair and maintenance on electronic equipment

-Supervise



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