Manager Project
Resume:
Core Competency:
Management
As Director/Manager, managed staff of 6 to 15 people and budgets of $1.7M to $12.4M. Developed technical project teams for International network operations, and generated significant cost savings for IT departments through standardization and speed to delivery. Implemented updated technologies, negotiated and maintained contracts, implemented and improved security, business continuity and disaster recovery policies. Incorporated best practices and practiced process style of management. Performed cost analysis for departmental expenses, then presented alternatives to budget while upgrading infrastructure and producing substantial OPEX cost savings in excess of $500K annually. Was responsible for lifecycle planning of all IT resources. Created IT presentations to communicate complex issues to upper level management. Presented metrics to gauge results for middle and upper management.
Infrastructure
Managed the infrastructure and telecommunication systems for multiple International WAN/LAN sites. Implemented and supported Cisco Nexus, Cisco UCC and UCCX IPT, ShoreTel IPT, Riverbed WANX and F5 load balancers. Utilized various remote access technologies to allow efficient management and troubleshooting of remote sites. Increased network uptime from 90% to 99.9% producing tangible results and metrics. Upgraded, documented and tracked multiple WAN circuits to introduce regular quantifiable savings while improving service and lowering the monthly spend. Setup site-to-site VPN's to several remote locations, while improving security during the process. Setup Meraki Cisco wireless WiFi and Areohive mesh WiFi. Implemented Cloud hybrid solutions to assure security, scalability and survivability.
Disaster Recovery and Security
Designed/redesigned all security architecture as a layered methodology to all organizations. Introduced a hybrid cloud disaster recovery solution as part of a cost savings migration alternative, instantly achieved significant improvements to service and costs. Provided analysis of security vulnerabilities and a roadmap for new technologies. Upgraded PIX to ASA firewall with Firepower, introduced next generation Palo Alto firewall intrusion detection, unified vulnerability scanners for detection and remediation. Decreased network risk security scores by implementing DLP and MDM, and by updating firmware, patching servers and doing device remediation. Introduced email security, continuity and archive solution to executive management to maintain SOX, JSOX, PCI and HIPPA Compliance.
Procedures
Founded security tactical risk analysis team that introduced control procedures to regulate change management in an organized, efficient and accountable process. Developed procedures for workflow such as creating qualifying factors for hiring IT staff that were implemented by HR. Wrote security, privacy, business continuity, purchasing and data backup processes and policies based on ITIL best practices for service management, modeled after ISO27001, CIRT and NIST. Implemented IT documentation system and repository for aiding in completion of documentation to build a foundation for IT and business procedures. Regularly checked for new technology developments that would affect business operations. OCC: Bank Secrecy Act (BSA), Federal Financial Institutions Examination Council's (FFIEC), Information Security Risk Assessments (ISRA), Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry/Data Security Standards(PCI). Responsible for all network architecture, design, and technology integrations.
NETWORK EXPERIENCE:
Cisco ASA, PIX, router series 2800-5000, Cisco Business class wireless routers/Access points and all Cisco switches including Nexus; HP Pro-curve Chassis and single point routers and switches; Foundry switches; Sonic Wall SOHO thru business class routers and firewalls; Palo Alto Fourth generation firewalls. Aerohive lattus WIFI. Routing and failover concepts for business continuity. MPLS, Wan to Wan wireless failover and load balancing as well as MPLS to wireless failover. QOS routing principals and implementations both WAN and LAN. VOIP sizing and implementations in both Cisco, PaloAlto and HP ProCurve environments.,
TECHNICAL EXPERIENCE:
Development: .NET, Visual Basic, ASAP, MS Framework, Powershell,, ASP, Oracle, Microsoft SQL Server 7/2000/2005/2008/2008 R2/2012/2014/2016, IBM DB2, Microsoft Office Suites 2000/2003/2007/2011/2013/2016/O365 Migrations, Progress 10.x, Hyperion, Microsoft SSRS, Platforms: Linux, Sun Microsystems, VMWare (5.0-6.x) Citrix (1.8 - 7.x) Microsoft XP/2000/7/2008 server/2008R2/2012R2/2016, MS Azure, Amazon AWS, HP/HPE, Dell, IBM, EqualLogic’s, EMC,IBM SAN technologies, Novell, OS-MVS, Apple Macintosh 8-10.x, MS-DOS; Azure and AWS cloud services with Remote and local datacenter management and security hardening, Mcafee EPO as well as many IDS(Internal and External) Hardware and software implementations. DLP & MDM Adoption as well as working closely with risk management and Legal to develop policies/procedures and implement technical solutions as suited for risk mitigation. IPSEC: Fireye, Alienvault, Nessus, Solarwinds, Darktrace, PRTG, as well as other Vendors.
Professional Experience
Atlas Analytics (Confidential clients)
Nov-2016 - Present
Director of IT/ Infrastructure Security Manager/ Security Project manager/Security architect
As an independent subcontractor I am responsible for assessing, recommending and implementing enterprise-wide information security systems and procedures to address security standards compliance and remediation solutions in ISO and Financial regulated organizations.
Set project plans for remediation of security scan findings.
Remediated FFIEC Cat Gap findings.
Performed complete network inventory and GAP analysis.
Created RFP for MSSP leveraging Current investments in security tools.
Created policies to inforce procedures and policies per OCC requirements.
Active directory tuning and hardening.
Identified additional points of penetration and recommend remediation steps.
Implement MS Azure 2FA authentication control.
Plano Synergy
Oct- 2015 – Oct- 2016
Director of IT/ Infrastructure & Security Manager
As a hands-on Director, was responsible for all network infrastructure/security, a staff of 8 to 15 people, and a budget of $12M to $17M.
Was responsible for network integration and architecture for 18 domestic sites and 3 international sites, with over 1,000 users. Many of these sites were acquired through merger acquisition, and had unique technology. Over a period of 12 months was able to architect contiguous WAN/LAN environments that provided better service to the end user. Implement Areohive best in class lattice wireless infrastructure at all locations with multiple SSID and VLANs.
Rebuilt and reorganized the entire IT team into an effective single shared services group across the entire enterprise. Managed all vendor relationships and consolidated all IT purchasing which leveraged buying power and reduced annual cost of operation by $500K. Also restructured and consolidated billing for all telecom, wireless and data services to reduce administrative overhead by lowing MRC by 50% which resulting in a and annual savings of $750K.
Designed and implemented a rapid growth program for infrastructure and application deployment for new corporate acquisitions. Replaced Layer 2 network with Layer 3. Lowered TCO by properly deploying existing Cisco equipment and by deploying survivable redundant remote office solutions.
Was responsible for restructuring and leveraging Active Directory to mitigate risk throughout the Americas. Prepared and collapsed three disjoined domains into a single forest, and a single instance of Office 365 while allowing the business entities to maintain their Identities. Architected and implemented a virtualization project using VMware solution, which created greater uptime/availability. Also standardized desktop image for more efficient operation.
Was responsible for all aspects of network, MPLS and Security architecture. Improved uptime from 87% to 99.9% in a 1000+ node environment.
Migrated SQL and Application servers to Microsoft Azure and retired legacy systems while lowering on prem costs and risk.
Upgraded and implement enterprise-wide information security systems and procedures, including designing and implementing DLP (Data Loss Prevention) using McAfee Email SaaS, Web filtering SaaS and McAfee Endpoint encryption.
Performed all DBA functions for multiple large SQL Server 2014/2012/2008/2005 environments. Supported JD Edwards infrastructure and 3rd party supporting applications. Upgraded to current version of IBM I (AS400). Integrated support for multi-location e-commerce teams.
Integrated Salesforce.com with our on premise ERP system.
Omron Management Center Of the Americas, Inc.
May 2011 to Oct 2015
Infrastructure Project Manager/Network Planning Analyst (Global)
•Researched, develop and implement enterprise-wide information security systems and procedures.
•Supported JDEdwards infrastructure and 3rd party supporting application.
•Implement Areohive best in class lattice wireless infrastructure at all locations (office and warehouse) with multiple SSID and vlans.
•Designed and implemented a rapid growth program for infrastructure and application deployment for new corporate acquisitions.
•Designed and implemented DLP (Data Loss Prevention) using MacAfee Email SaaS, Web filtering SaaS and Symantec Endpoint protection.
•Design and implement SSO using ADFS(Active directory Federation Services) to enable Corporate cloud solution providers Single sign on access for our employees to external sources
•Project manager for migrating all wintel application and infrastructure components of JDEdwards to a cloud based solution with Velocity Cloud solutions from multiple geographically diverse JDEdwards instances.
•Performed all CSO functions with risk analysis and mitigation while maintaining J-Sox and HIPPA compliance for the Americas region as well as redesign and implemented a new Security architecture in parallel with Asia Pacific region.
•Responsible for all aspects of application and server uptime (achieved a 99.97% uptime) in a 100+ server environment.
•Responsible for security audits from vendors, customers and internal auditors.
•Responsible for maintaining Global Omron.com DNS and worked as a close partner with my Asian pacific and European counterparts while managing time zone differences to unify the networks.
•Implemented and advised virtualization projects using VMware solutions.
•Managed all vendor relationships.
•Performed all DBA functions and consolidations for multiple Large SQL 2012/2008/2005 environments.
•Designed, implemented and manage Cisco IPT Infrastructure to position the company for technology growth and rapid expansion while maintaining the highest level of security internally and public facing servers.
•Implemented, manage Cisco Core Nexus Infrastructure.
•Designed, implemented and maintain Palo Alto Firewall solutions to better define our BCP initiative and enhance security.
•Hardened core datacenter by analyzing power and cooling needs while assuring redundancy and constant availability in all systems.
•Determine long-term systems needs and hardware acquisitions to accomplish business objectives.
•Responsible for all aspects of network (MPLS and other) up-time. (Achieved a 99.9% uptime) in a 3000+ Node environment.
•Enterprise Administrator responsible for restructuring and leveraging active directory to mitigate risk throughout the Americas.
•Specified and deployed remote hardware to include self-encrypting devices in the event of loss or theft.
•Long term E-Com security plan and security infrastructure to allow for untethered growth.
•Migrated our core E-com platform (EU and US) to Amazon Web Services(AWS) to assure greater uptime and scalability.
•Integrate support for our E-Com team 'Marcom' in both web and ecommerce initiatives.
•Maintain worldwide FTP secure file exchange presence to enable large file sharing without congesting the production network.
Shorr Packaging Corp March 2001 - May 2011
Director of IT/Technical Services Manager
•Research, develop and implement enterprise-wide information security systems and procedures.
•Performed all CSO functions with risk analysis and mitigation.
•Responsible for all aspects of application and server uptime (achieved a 99.999% uptime year after year).
•Responsible for security audits from vendors, customers and internal auditors.
•Managed a team of 5 to mentor and improve the end user experience.
•Worked heavily between Business units and collaborating in ERP software selection, both technically and Business process.
•Standardized all hardware and software deployed in the organization.
•Assured Licensing compliance with automated license inventorying and reporting.
•Leveraged existing technologies to allow the seamless growth and reliability of data resources.
•Implemented a SFA (sales force automation) program with life cycle management.
•Managed 30 domains for our e-commerce initiative.
•Managed all vendor relationships.
•Performed all DBA functions For a Large SQL 2008 environment as well as SQL Server Reporting Services.
•Designed and implemented managed POE Infrastructure to position the company for technology growth.
•Specified and standardized all Hardware Acquisitions.
•Designed and implemented Palo Alto Firewall to better define our ECOMERCE initiative and enhance security.
•Hardened our core data center by analyzing power and cooling needs while assuring redundancy in all systems.
•Determine long-term systems needs and hardware acquisitions to accomplish business objectives.
•Installed and configured and tuned all aspects of the PeopleSoft 8 system (Tuxedo, Apache, Brio SQR, Micro focus COBOL, Crystal reports 8, PeopleBooks, JRE, PIA, etc.).
•Installed, configured and maintained automated workstation auditing software.
•Implemented remote VPN availability for end users.
•Installed, configured and maintained companies external and internal web presence.
•Perform system backups on its internal and external web network servers.
•Managed the deployment, maintenance, support and upgrade of servers, desktop PC's, hardware, software, operating systems and distributed printers.
Education
Illinois State University
Wabaunsee Community College
Six Sigma Green Belt
Awards:
2011 Omron Global Challenger Award (Consolidating Business unit cross functionality utilizing existing technology)
2012 Omron Global Challenger Award (consolidating communications of Legal Departments)
2013 Omron Global Challenger Award (consolidating company communications Bulletins to speed distribution and cut costs of print utilizing internet delivery in a user friendly interface).
Languages:English,Spanish (conversational)
References:
DeePak Patel(PeopleSoft Developer – Shorr Packging Corp)
Thomas Scarborough (IT Director – Shorr Packaging Corp.)
Nathan Rightmire (Developer – Shorr Packaging Corp)
Scott Berry (Sales Leader – Shorr Packaging Corp.)
Nance Anderson (Credit Manager - Omron Americas)
Nasser Shams (Global risk audit officer - Omron Americas)
Indra Simpson (HR Training Manager – Plano Synergy)
Frank Martin (Help Desk Manager – Plano Synergy)
Chris Ciappa (BI Developer – Plano Synergy)
Carl Weckel (Regional Manager (Retired) – Albertsons)
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