NOELLE PETERSON
**** ***** *****, **** *, Temple, TX 76502
aczbri@r.postjobfree.com
PROFESSIONAL PROFILE
Customer service oriented and performance driven professional, possessing a strong understanding of the importance of accurate claims processing. Pays close attention to detail for accurate and compliant documentation and maintains and ensures patient privacy and confidentiality.
Efficient at 10-key typing with a high attention to detail.
Experienced with Microsoft Word, Excel, PowerPoint, and Outlook.
Typing Speed: 46 words per minute.
Strong written, verbal, and interpersonal skills for effective communication and documentation.
KEY QUALIFICATIONS
Medical Billing Medical Coding ICD-9-CM HCPCS CPT ICD-10-CM Medical Terminology
Electronic Health Records (EHR) Electronic Medical Records (EMR) Athena
Managed Care (HMO, PPO, and POS) Government Payers Third Party Payers Worker’s Compensation
Centers for Medicare and Medicaid CMS 1500 CMS 1450 (UB-04) Tricare
EOBs Payment Posting Revenue Cycle Management Scheduling Superbill
Insurance Verification Insurance Billing Procedures Insurance Claim Processing
Practice Management Medical Office Procedures Anatomy & Physiology
Co-Payments Deductibles Co-Insurance HIPAA Compliance Meaningful Use
Reimbursement Methodologies Fee Schedules Outpatient / Physician Inpatient / Facility
EDUCATION & CERTIFICATION
Ultimate Medical Academy – Medical Billing and Coding, 2016
Completed an intensive, accredited training program which included:
Analyze and code surgical procedures and diagnoses using ICD-9-CM, ICD-10-CM, and CPT codes.
Collaborate across collection/billing departments to ensure billing related issues are resolved.
Maintenance of medical charts and electronic medical records (EMR/EHR) systems.
Verify insurance eligibility, and submit claims to various insurance companies electronically.
Pursuing National CPC-A Certification
PROFESSIONAL EXPERIENCE
Elite Sports Medicine Center –Waco, TX 08/2016-Present
Front Desk Receptionist/Billing Specialist
Answer and direct phone calls to correct department or person
Collect patient demographics, insurance information and other personal data
Code operative reports
Enter charges for daily, surgical and physical therapy services
Handle and process all medical records requests including affidavits
Help patients gain a better understanding of their bill and answer any questions they may have
Ross Dress for Less – Temple, TX 09/2015 – Present
Sales Associate
Greet customers, assist clients with finding merchandise, and organize the sales floor.
Process transactions and provide prompt and courteous customer service.
Practice loss prevention procedures and perform other retail-related duties as required.
Comply with customer confidentiality policies and practices.
New Braunfels Herald – Zeitung – New Braunfels, TX 05/2014 – 08/2014
Newspaper Carrier
Performed route management and customer service and managed inventory.
Traveled over prescribed route to deliver newspapers and kept records of deliveries made.
Wal-Mart – New Braunfels, TX 03/2012 – 05/2014
Deli Associate / Customer Service
Warmly greeted and engaged each guest and prepared food products.
Assisted customers with selection and purchases of grocery and deli items.
Upheld professional attitude, service excellence, and high level of customer satisfaction.
Performed all necessary opening and closing responsibilities to ensure efficient operation.