Data Entry Customer Service

Natalie S. Taylor

Houston, TX *****

832-***-****

*******@*****.***

SUMMARY: To obtain a professional position utilizing my strong administrative and interpersonal skills to provide quality customer care with exceptional service and sales opportunities to ensure added growth, and continued stability to the company. A-One Transportation

Billing Administrator July-10- Aug 16

• Responsible for the accurate billing of Container Drayage

• Data Entry of all import and export container numbers

• Intermodal, DOT Regulations, Hazmat Endorsement

• Accounts Payables/Receivables Invoices, Payroll

• Assist in the collections process

• Generate more than 100 invoices in a day.

• Obtaining Release of Equipment for loading and unloading

• Container & Chassis delivery import and export

• Written and verbal customer correspondence

• Scan and Share documents

• Assemble Bill of Landings Interchanges Drop Ticket etc. Renzenberger Inc.

Administrative Assistant (AR/AP) Aug 05-May

10

• Scan and Share

• Data Entry

• Inbound and outbound calls

• Account Verification Payables & Receivables

• Coordination of employee training schedules.

• Railroad Officials Correspondence

American Bureau of Shipping

Executive Assistant Feb 97- Jun 05

• General Office for Director of Engineering

• Verification of all Coast Guard Files

• Stamped all files for vessel check list

• Scanned documents

• Composed all electrical job bids

• Reviewed all mechanical proposals

Shell Oil Subsidiaries (Call Center)

Customer Service Rep. May 89 –Nov

96

• Answered all inbound calls

• Account Verification

• Prepared order forms

• Provided customers with catalogs and pricing

• Notified customers with shipping time and service progress SOFTWARE: MS Word Excel and Power Point Great Plains Peach Tree QuickBooks PCMILLER AS400, SAP, 10-KEY BY TOUCH, 2-WAY RADIO,DATA ENTRY,SCAN, COPY,MANIFEST,LOGS,BOL’S EDUCATION:

Houston Community College - Houston, TX 1996 to 1997 Certified Microsoft Office

Part time Positions

Super 8 Airport 2011, Wally Park 2010,Rocket Park 2012

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