DAVID R. MAUER **/**/****

*** **** *****, ******** **** Va. 20111

Home/Cell: 571-***-**** Email: aczbgc@r.postjobfree.com

EXPERIENCE SUMMARY

I have over 20 years of experience in the Computer Industry in the fields of Network Architecture, Datacenter and Server administration, Systems Analysis & Capacity Planning, Security Analysis, Performance tuning and Systems issue diagnosis, Telecommunications, Router and Switch management, Application support, Datacenter maintenance & monitoring, Web, Email Services.

I have extensive experience in Windows/Active Directory/GPO/ADFS, DNS, DHCP, IIS, Citrix, Redhat/Ubunto/CentOS, Sharepoint, VPN, WebSphere, SQL, DFS and storage systems. I am an expert in support of most COTS Applications and Operating Systems. I have considerable experience with Windows 2000/2003/2008/2012 Servers, NDS, Clustering/Load Balancing, SAN/NAS, Backup and Disaster Recovery, SMS/SCCM, Scripting, Systems integration, & Project Management. I am very strong on Security practices and patch management methodologies. I have considerable experience in the setup and management of various Hypervisor technologies, Network Function Virtualization, VMWare ESXi, Hyper-V, KVM, associated HW, Storage and V-Switches.

I have performed numerous Cyber Security threat analysis and remediation projects for fortune 100 clients for various organizations, including NASA, State/County Government offices, and others.

I am a great team player, with a positive focused attitude on projects, handling multiple task concurrently and meeting deadlines. I am a very pro-active, self-motivated Engineer, with strong communications/presentation skills. Reliably available 24x7x365, as a level III Engineer/Admin.

SOFTWARE / PROTOCOLS

Windows 2000/2003/2008/2012/2016, XP/7/8/10, Novell Netware, VMWare ESX/i 4/5/6, Citrix XenApp/XenDesktop, NFS, DFS, Unix (Solaris, Linux/Redhat, AIX), TCP/IP, Sharepoint 2007/2010, EMC NAS/SAN, DNS, ADFS, XEN, Checkpoint, McAfee ePO, Azure, ASP/ASPX, Office 365, Adobe, Visio, Autocad, Control-M, CIM 7, VMWare ESXi, ForeScout, SNMP, SMTP, SCCM, Veritas/TSM/Brightstore, Rumba, Peoplesoft, Great Plains, HTML, NTP, Splunk, Symantec, NFS, JAVA, Veritas, NetBackup, Backup Exec, Apache, PGP, SSL, AWS, SQL, Oracle, NetAPP, Web Sense, GFI, Lotus Notes/Domino, XenWorks, IIS, WWW, GroupWise, HTTP, Exchange, VMWare, SMS, F5, Remedy, NTP, IIS, IaaS/SaaS, WebTrends, WebSphere, WebLogic, Cisco VPN, PKI, PERL, PXE, NDPM, NetCool, HP Openview, PHP, McAfee ePO, Solarwinds, Ciscoworks, Visual Studio, Python, ASP/.NET, VBScript, Powershell.

HARDWARE

All major models of IBM, Dell, Compaq/HP Servers, Cisco/Juniper/Arista Routers/Switches, EMC NAS/SAN Symetrix/Cellera, Backup Systems (Quantum, ADIC, StorageTek), F5, Crane/Liebert Generators, RAID/SCSI/iSCSI, IBM, Dell, Compaq, HP, Sun, Mac WS, Fiber HBA Adapters. Cisco/Juniper Routers & Switches, UPS, PDU, HVAC, CRAC, Dell/HP cabinets/racks/KVM & power systems, Fiber/Ethernet cabling, Belkin, Blackbox, APC, Netgear.

EDUCATION

Novell CNE 3 Certification Completed - 08/1995, CNE 4 - 09/1996, CNE 5 - 08/2000

MCP – Microsoft Certified Professional – 2001, MCSE – 2003

CheckPoint CCSA Certification Completed - 04/1999

BACS Computer Science - Northern Virginia Community College - 1984

BSEE Electronics Engineering, - Capitol College, Laurel, MD – 1987

Certified Fiber Optics Technician Certification – Phoenix College, 2009

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WORK EXPERIENCE

Strategic Consulting Services – (01/15 – Present) Systems Engineer / Systems Administrator

Managed IT Consulting Services for major fortune 100 Companies in Northern Virginia area. Provided senior level Network design, Engineering, Server and Application support Services various small businesses including; Network infrastructure and datacenter support, Systems capacity planning, tunincg, server upgrades and virtualization conversion projects (2008/2012/2016), Active Directory/GPO, DNS/DHCP/IP Services support, Windows and Linux Server build-out and management, Security analysis services; Server hardening, network penetration & DOS attack avoidance. Firewall, Router, Switch and circuit implementation & management Services. Wireless Network implementation and Web Services Design and management. VPN client support, Virtual Systems design and implementation work, VMware/VCenter Management, Hyper-V, VDI, and Cloud Services (AWS, Azure, Openstack) support work. SCCM 2012 implementation project.

NTT Data Inc. – 09/13 – 1/15) Sr. Network Administrator / Security Analyst

Supported various client Networks, Datacenters, Servers, Infrastructure, Systems analysis and capacity management, patching and Security for a world leading Fortune 500 Global IT Company.

Provided support for complex network environments, including Windows 2003/2008/2012 Servers, Active Directory/GPO/ADFS, DNS, DHCP, LDAP, SMS, PKI/SSL, VPN, SQL, Server tuning and monitoring. Utilization of Powershell and scripting technologies for Systems management. Cluster Systems build-out, management, and issue resolution. HW/SW issues identification, resolution and management. EMC SAN/NAS Systems Support and Management.

Provided Advanced Cyber Security threat analysis, Data extraction from environment AD/LDAP, User, Software and Hardware for security remediation. SIEM Systems event processing and review, Forescout Systems Setup, Management, monitoring, discoveries, policy configurations, device remediation, authentication and access control management. Security patch management. Deployment of McAfee ePO, Risk Advisor, Policy Auditor, App Control, Vulnerability Manager.

Managed various Enterprise Virtual Systems including; VMWare Virtual Center Systems build-out and upgrade Management, VCenter management, ESX Host, Guest, Templates/Cloning, DataStore, P2V conversions, Virtual Switching, VMWare Tools (VRealize, Op, Planner Tools). Oracle VM Server/DataCenter Exalogic, Performance tuning and optimization of Virtual Systems upgrades, conversions, migrations, patching, backup and recovery operations. VM/Citrix/Cluster patch management. Research, testing, planning for Web/Application integration into virtual environment.

Remote Build, implementation and management of Linux/Unix Host and associated Apps, Patching, Security, Puppet/Ansible Operations, Shell Scripting, Kernel updates, package and updates management, Host performance and capacity management, Account management. Specialized in identifying system error’s, process overloads and providing fast resolution.

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IBM / Artech (10/10 – 07/13) Sr. Network Administrator / VMWare / Security specialist

Managed large commercial Network and Datacenters for IBM Client with over 1000 Servers. Performed build-out and configuration of various systems, IBM Bladecenter HS21/HS22/HS23, X-Series and Cloud Services. HA Systems management. Active Directory, GPO, ADFS Services integration, migration and management, Sharepoint/Exchange Services, backup systems mgt.

Application/OS patching, performance tuning and capacity management for 1000+ Servers. Performed research and managed Server upgrade projects for Windows Servers, AD, DNS, Application, Web Sites, SQL Databases, Mail Services, Certificate Services, Clustering, VPN and Security Analysis. Systems migration and upgrade process project planning and reporting.

SME for Citrix Presentation Server and XenApp Server Farms. Conducted upgrade and migration project for Citrix Presentation Server farm to XenApp 6.5, including creation of new Farm, XenApp Architecture, Physical/VM Server build-outs for Apps/Controllers, Web Interfaces, Secure Access Gateway, Printing Services & Drivers migration, Application conversion to XenApp 64-bit environment, conversion of user community to Citrix receiver, and mobile device support.

VMWare 4.x/5.x Virtual Center Systems build-out and Management. Build-out of ESX Host, Guest, Templates/Cloning, DataStore Management, Virtual Switch, Operations Manager, VMWare Tools (VCenter/VROPS), performance tuning, patching, disaster recovery and backup/restore processes. Performed numerous V2P / P2V conversion projects for Application/DB Servers.

Managed all aspects of network systems as SME, Active Directory, Web Servers & Services (IIS/Apache/Tomcat), Linux Servers, Domain Controllers, DNS, DHCP, WINS, Clustering, Security, IBM SAN & Disk Subsystems Storage Solutions, HBA / Fiber Switch management. GPO Policy management and updates. Performed WEB/IIS Management, performance tuning, fast diagnosis, analysis, and issue resolution. Integration of Unified Communications Systems.

SQL Server/Cluster build out, configuration, management and patching. SQL versions MySQL, 2005, 2008, 2012. Management of Oracle DB's and Clients. Management of IBM MQSeries Messaging/Integrator/Workflow applications and DB Schema Integration with SQL and Websphere MQ Services. Database Services optimization and performance tuning procedures.

Verizon (03/04 - 07/10) Network Administrator / IT Department Supervisor

Served as IT Dept. Network Admin for Windows based Systems and Active Directory. Managed Data Center with over 400 Windows 2000/2003/2008 Servers, 100+ SUN and Linux based Host, EMC Symetrix/Cellera Systems NAS/SAN, Veritas NetBackup, HP Openview, NetCool/GFI Monitoring Systems, Exchange Mail System, Web and DB Servers, Application and File Servers, SharePoint Portal Server Farm, Citrix Metaframe/Presentation Server, Oracle and SQL Clusters, and Load Balancers. Manager of Datacenter systems integration and project Management. Network LAN/WAN Services analysis, tuning and optimization, bandwidth utilization & performance monitoring. Scripting to perform automated data compilation for Systems analysis & remediation.

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Buildout and Management of VMWare ESX 4 Virtual Center, including build of ESX host, virtual switch configuration, design and creation of Virtual System Templates, Datastore management, VM Server builds, patching, VShpere Management. Performed AD upgrades, management of ADFS and GPO Policies for Active Directory for multiple organizations and Domains.

Design and implementation of MS PKI Services 2003 AD environment, including; Architecture, Services setup and server/software configuration, GPO Policies, Client Deployment Processes and documentation, Security Policies & notices, authentication CA/CRL strategies, and CP/CPS technical documentation, etc. Implemented enterprise level MS Certificate Services across various Company Domains, including auto-registration, authentication, registration processes,

File encryption, digital signature methodologies, PGP Mail encryption, etc.

Build-out and implementation of new Sharepoint Services and Sharepoint 2007 Portal Farm, conversion of existing SP Web Sites, Web Parts, and Apps/Data migration to new SP System. Integration of new Sharepoint System with Core Networks, Single Sign On Technologies, Office App & email SP integration, & disaster recovery systems. Implementation of WIKI Knowledgebase Site in SP. Worked with Web Developers in coordination of applications development.

Build-out and implementation of new Windows 2003 IIS 6 based Web Servers, Apache Web Services. Managed IIS Migration projects moving Web Servers and applications from NT/2000 Servers to new platforms. Integration of OpenLDAP Services with AD and various applications such as Hyperion reporting Services.

Design and Management of remote access Services for end users, Servers, Applications utilizing VPN Technologies, clients, and Citrix Terminal Services Access.

Build-out and management of Linux Redhat Servers, Sendmail Gateways and relays, Sendmail routing to Exchange, Irongate Spam/Phishing Mail Filtering Systems.

Design and implementation of new Windows SQL Clusters, performed DB migration projects from legacy SQL Systems to new Hardware Platforms, and Windows 2003 OS. Database integrity and performance monitoring analysis, optimization, and corrective action planning.

Build-out and deployment of new Windows 2003 SMS Server, workstation and Server update packages, inventory and Security reports. Built and implemented new Altiris Server Management and Disaster Recovery System. Performed systems and network penetration testing and implemented required systems updates to harden security. Exchange 2003 Server upgrade project.

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Advanced PCS Inc. (03/03 - 03/04) Sr. Network Engineer (73K) Contract position

Managed busy IT Department for Pharmaceutical firm in Bethesda, MD. Windows 2000 Servers, Citrix Metaframe Servers/Farm and applications, Active Directory, SQL Systems, biztalk, Crystal Reports. Coordinated efforts to move office to Rockville, MD. Upgrade and migration of remaining NT Systems to Windows 2000 Platform. Managed numerous projects for upgrade of SQL, Citrix, Client OS, Backup Systems, Active Directory. Management of Exchange 5.5 Servers, Web Mail Access, Mail Systems backup and Restore, and Disaster Recovery Operations.

Management of Company Routers and Alcatel Switches. Installation of new equipment and configuration of devices to replace legacy equipment. Installation of new Racking HW and cabling for new equipment. Maintained network design and

circuit documentation. Worked with Vendors in identification and resolution of

Router and Switch issues.

Management of Patient Database Systems and HIPAA Data in SQL DB Clusters. Security management of access to patient data via Secured Web Sites.

Capital One Inc./Ciber Inc. (08/02 - 02/03) Sr. Network Engineer (70K) Contract position

Maintained 50+ Win2000/NT/Novell Servers throughout North America/Canada.

Setup and installed numerous W2k/NT/Novell Servers/Routers/Switches for Company Migration Projects. Generated statistical reports on Lan resource usage. Provided 24x7 support for critical network systems. IT Support for Setup and installation of new Campus; including Server and Switch setup, Data Migration, Rack installation, RIB Management, power management. Managed Tape Backup Library Operations. Management of CA Services for Web Systems and CP/CPS Documentation. Performed Remote Management and S/W upgrades of Servers via RIB, Terminal Services, PCAnywhere. Design and implementation of Exchange 5.5 Servers, migration of Division Lotus Notes Domino Users to Exchange System. Provided support for Fiber Switches, Routers, Modems, and other Data Communications devices. Installed Print, App. & Domain Controller Servers.

Alltech International (11/01 - 6/02) Senior Network Administrator (70K) Contract position

Contract Migration Project - American Trucking Association - Netware 4.11/5.1 to Win2000 and GroupWise 5.5 to Exchange 2000. Provided general administration of Novell/Windows Networks, GroupWise/Exchange Mail Servers, Backup Systems, NT/2000 Domains, Security, Users, Network Printers. Researched and resolved Network Time Sync and Replication Problems. Setup new Compaq Arcserve Backup Server/Autoloader System for Mail Server Backups. Researched and resolved problems with GroupWise Mail System. Performed GroupWise Mail System upgrade to version 5.5, including Domain, Post Office, GWASYNC, WEB Access Services and GWINET Gateways. Provided support for SQL Servers and Client Applications.

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Provided leadership role in overall Design, Setup and Security for GroupWise 5.5 to Exchange 2000 Migration Project. Coordinated setup of Lab environment mail systems to provide a “proof of concept” test bed including GW/Exchange Servers and associated Gateways. Setup Production Novell API Gateway and Exchange 2000 Connector Services, along with Directory Replication Services, between Novell and Win2000 Mail Systems. Performed setup and configuration of new WIN2000 Servers and new Win2K Domain. Coordinated design changes for DNS, MX records,

and ISP registered Domain Name issues for proper mail routing during migration. Performed installation and configuration of new Applications. Performed Mail Account Migrations from GroupWise to Exchange 2000 for 2500+ users.

Provided support for Certificate authority Services for Web and Mail Systems. Instituted PKI infrastructure for Secure communications and data transfer between ATA and third party organizations. Management of SSL Certificates and associated security documentation.

Maintained API Gateways and Exchange Connector Services. Utilized third party products to allow for migration of Calendar, Appointment, Meeting, Task information between the mail systems. Systems. Maintained DNS, DHCP, WINS, Citrix Servers, RAS and Terminal Services. Linux Server Support and maintenance.

Management of Web Services Department including Servers, Internet Access, Applications, Authentication, and Connectivity. Provided SQL, IIS, Citrix and Terminal Services Support. Setup and maintenance of Cisco PIX Firewalls.

Orbital Sciences Corp. (3/99 to 10/01) Sr. Network Administrator (70K)

Maintained 2000+ User Network with 100 Novell Servers and 250+ Windows Servers, various Domains and Workgroups, Network Applications, Remote Access Services, Web Servers. Performed HW/SW Upgrades to Novell and NT Servers (Netware 4.x/5.x, and NT 4.0/Win2000). Managed NDS and Active Directory Services; Objects, Schema, Replication, DS Repairs, Users, Printers, etc. Setup new Netware 5 Server for Department and Single Sign-On/E-Directory Services. Setup Zen Works and NAL Applications. Supported various Unix Host and Workstations in Engineering Dept.’s. Support of Company PKI Services, Certificate authorities, Web Services SSL/CA Services, Public/Private key management, CP/CPS Security Docs.

Assisted Engineering team in Management of Cisco Routers and Switches. Maintained documentation and Visio Diagrams for Company circuits and Layer 3 and Layer 4 devices. Assisted in installation and configuration of Alcatel Switches and configuration of VLAN’s and trunking. Performed backup of device configurations, device configuration restores and access management.

Managed business backup and restore operations, DLT Tape Library, D2D remote office backup operations utilizing Doubletake SW, Disaster recovery planning and testing procedures and associated technical documentation for critical systems.

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Implemented new Web Services, Security Schemes, and authentication techniques. Build-out and configuration of Redhat Linux 6.1 based Servers for Web and Mail relay Services. Provided support for Citrix Clients and Terminal Services operations. Network design architecture changes and upgrades, throughput and connectivity problems, IP/DHCP issues. Initiated new Documentation Standards and generated Documentation for all Network Servers and Applications Support.

MCI WorldCom (12/98 to 6/99) Network Engineer (52K)

Provided first level support for MCI Clients with CheckPoint and Interlock Firewall Products on Intel and SUN Platforms. Assisted client IS Staff in quickly identifying and resolving Firewall/Router/ISP communication, configuration, and security problems. Provided support for Internetworking problems associated with HTTP, NTP, FW GUI, PKI/CA Encryption and Authentication, Proxies, TCP/UDP Forwarders, and Rulebase issues. Network communications traffic analysis and remediation recommendations. Assisted in support of internal Company FTP/WEB Servers, Backup/Restore Operations, DNS Server, and Mail Support (Eudora/Pop3). Supported large clients such as Coca-Cola, BPO, GTE, Ernst & Young. Assisted clients with MS Exchange and Groupwise Mail System mail routing initiatives and related Firewall issues.

Generated reports for Customer Network System Utilization, Alert Tracking, End User traffic, problem resolution tracking, etc. Supported Solaris Hardware and Software Setup and Maintenance. Responded to automated alerts for Client Firewall Sites across the Globe. Developed Procedures and standards for enhancing network security both internally and for clients. Setup Firewall-1 Firewalls for Clients and Company Labs/Training Rooms. Provided support for internal Company NT Network, Servers and WS.

Kenrob Incorporated (7/98 to 12/98) Network Admin./Security Manager – Contract position

Provided Network Administration Support for the Dept. of Energy H.Q. Office in Washington, D.C. Acted as the Security Manager for OCRWM Office Networks. Provided daily maintenance and administration of File Server, Backup Systems, Workstation, Applications, Telecommunications Equipment, GroupWise Email Systems, Remote Access Servers. Upgraded server hardware, network applications, backup systems, training labs, user workstations, etc. Performed NT Domain Administration and security updates. Assisted in maintaining Web Servers, Email Servers, report generation, system monitoring, HTML, Accounts, User Authentication. Provided user training and support for Lotus Notes, Office, DBMS Systems. Initiated new procedures for enhancing Network Security, Application Compatibility and Interoperability, Client/Server Processes, and Network throughput. Created new Risk Assessment, Contingency, and Security Plans and managed implementation. Managed Certificate Authority Services, SSL, authentication, and associated CP Documentation. Upgraded Netware 3.12 Servers to Netware 4.11, and setup Netware 4 & 5 Lab Servers for migration research. Assisted with Lotus Notes Domino Server administration and Notes Users. Coordinated bid process for external security audit and managed assessment process. Assisted with Checkpoint Firewall-1 and Router Implementation.

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QSS Inc. / NASA (GSFC) (10/96 to 5/98) Network Administrator (46K) Contract Position

Maintained Novell and NT Servers for NASA’s Goddard Space Flight Center Code 546/720 Divisions (Structures and Mechanics Branch). Performed Server Migrations from Novell Netware 3.x to NT 4.0 Server Domains for over 200 Users and various applications. Setup new Domains, PDC/BDC’s, Web (IIS), and Cad Servers for new Division 546. Migrated Users, Applications, Backup Processes, Databases, and CAD Data to new Server/Domain. Implemented new WINS/DHCP Servers and assisted with DNS Management. Streamlined Disaster recovery operations utilizing Arcserve Backup SW to restore Servers and CAD Applications to alternate locations. Provided support for NT Servers running SQL. Provided setup and maintenance support for Exchange 5.5 Servers and related mail migration initiatives.

Provided support for NASA GSFC PKI infrastructure, including Certificate authority Services for Web Servers, internal self signed SSL Certificate generation and Management, Digital Signature processing, LDAP integration, and SSO processes.

Maintained all backup systems including Client/Server Backups, Data Verification, Restorations, Documentation, and archiving. Provided high level support for complex Cad Applications including; Autocad, Pro/Engineer, Mathcad, Matlab, Pro/Mechanica, Cadkey, Solid Edge, OrCad. Verified Compliance of Network Security with NASA Federal Guidelines and established additional guidelines and procedures for access to network data and resources. Generated new Risk Assessment, Contingency, and Security plans for the Division.

Provided training for Engineers, Help Desk Personnel, and Administrative Assistants for application support and network functions. Researched and implemented new CAD Data Storage System (Raid Array). Setup new Pro/Engineer Licensing Server, Intralink DBMS CAD DB System, Workstation Pro/Engineer Deployment and management, and CM Processing System. Maintained all aspects of Network Cad Systems Data Archive/Retrieval Processes. Setup CD Juke Box System. Performed FileServer Upgrades. Provided User support for Eudora, Netscape, Telnet, FTP, Terminal Emulation Packages, and MS Office. Generated Documentation and weekly Reports for Network configuration, Server statistics, and Network Systems utilization statistics.

OAO Inc. (7/95 to 9/96) Network Administrator (35K)

Setup and Maintained the Prince George’s County Government Network, a 2000+ User Novell WAN with over 30 Compaq and DEC File Servers. Managed Users, Login Scripts, Printers, Volumes. Setup of over 100 Lexmark Network Printers. Monitored Software Usage and Licensing. Upgraded, Setup, and Installed over 20 Compaq Netware 4.1 File Servers for County Agencies such as the Fire, Police, Social Services Departments. Installed and maintained major software applications on File Servers. Built and Implemented a new Netware Connect Remote access Server, and provided support for setup and maintenance of remote access workstations.

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Implemented NMS and Lanalyzer on the Network. Management of disk subsystems and RAID Arrays on Compaq Server platforms. Provided support for Groupwise Mail Systems and related servers for 10000+ Users. Managed Web Servers/Services including IIS, Web Apps, CA/SSL Certificates, and associated CP/CPS Documentation.

Assisted in identifying and resolving network telecommunications problems. Maintained Arcserve Tape Backup Systems, and emergency recovery contingency testing operations. Installed NFS (Sun/Novell) to provide connectivity between Unix and Novell County Networks. Designed technical schematics and network graphs for management, training and upgrade research. Compiled monthly/quarterly statistical reports on LAN/WAN operations for management.

NYMA Inc. (7/93 to 7/95) Hardware Engineer

Responsibilities included: Design, construction, installation, and maintenance of 486 and Pentium Workstations and Servers for Nyma Federal Contracts with DOJ, DOE, IGC, and other Govt. agencies. Provided technical support for Govt. Clients for Contract Hardware and Software. Performed on-Site Support and repairs of File Servers. Evaluated new technology hardware and software for integration into new and existing contracts. Installed, Upgraded, and maintained new AST Novell File Servers. Provided support for end users and clients using Novell 3.x/4.x Servers. Obtained Novell CNE Certification 3.11). Assisted in management of Mail Servers and Mail Clients and performed various Mail System upgrades. Provided support for Proposals with Prince George’s County Govt. and NASA Goddard Space Flight Center. Provided in-house network and server support for co-workers. Acted as project Manager for County wide IT Projects.

Connors Incorporated (3/90 to 5/93) Customer/Network Support Specialist

Maintained large relational Database operating on an SCO Xenix/Unix Network. Installed and maintained applications, terminals, printers, Implemented new 486 File Server with SCO Unix 2.4.3. Installed new Modems, Multiplexors, UPS, and wiring systems for various offices. Provided training for Company employees. Developed new methods for automating Company procedures and processes, and performance tuning to increase productivity. Significantly improved overall network throughput by various means. Provided customer support and month end work. Managed backup operations for Unix Systems and performed recovery testing operations.

Zenith Data Systems (3/86 to 7/89) Technical Support Specialist

Provided Technical Support for Large Government Contracts with the U.S. Air Force, Navy, Army, & Dept. of Justice. Designed, implemented, and maintained Service Dept. Databases, assisted users worldwide with technical support issues with PC/AT/286/386 Computers and peripherals. Generated statistical reports for management. Performed repairs and upgrades for in-house systems. Managed IBM 3270 Cluster Controllers.

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