Customer Service Manager

Meaghan Trulson

Spring, TX

*.*******@*****.*** - 206-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Field Manager

Working America - Seattle, WA - August 2015 to February 2017 My days at Working America consisted of training any new applicants by canvassing different neighborhoods throughout three different counties. I would go door to door fundraising and recruiting members for the organization.

Front Desk Clerk

Ceders Inn - Enumclaw, WA - October 2012 to August 2015 Greeting, registering, and assigning rooms to guests in a polite and resourceful manner. Directing guests to different facilities and functions in and outside of the hotel. In-depth knowledge of using computers and basic workplace equipment including fax machine, photo copier and printer. Hands-on experience in computing bill, collecting payment and making change. Ability to answer inquiries about hotel services, shopping, dining and travel directions.

Cashier

Runlands Grocery - Enumclaw, WA - February 2008 to October 2012 I maintained the cash counter in running condition, accepted payments and made entries accordingly. I would also balance the day’s transactions at daily cash closing, and process and verify payments involving transfer of electronic funds. Whenever necessary I assisted in stocking and rearranging the display items in the store. Host/Line cook

The Kettle - Enumclaw, WA - May 2006 to February 2008 Taking orders, serving food and drinks, and removing dinnerware from the table in a timely manner. I also worked in the kitchen prepping and preparing meals when the restaurant was busy. EDUCATION

Culinary

Angell Job Corps - Yachats, OR

June 2003 to April 2006

Enumclaw High School - Enumclaw, WA

September 1999 to June 2003

SKILLS

Meticulous attention to detail, Excellent communication skills, Strong problem solver, Strong interpersonal skills, Great customer service skills, MS Office experience, Technology savvy, familiarity with Multi-line switchboard, Sales and cash handling experience (5 years) ADDITIONAL INFORMATION

Able to establish immediate trust with confidence. Highly professional and effective closer. Persistent, patient, and sensitive to others needs. Able to effectively overcome objectives to deadlines in a calming and convincing manner.

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